

In Partnership With SelectHub

What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
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In Partnership With SelectHub
Smartsheet Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Saves Time
- Helps Innovate
- Efficient Service
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Generative AI templates
Portfolio Governance
Project Prioritization
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Breadth of Features
Ease of Customization
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Also Featured in...
Smartsheet Reviews
Will M.
- Role: Sales Marketing
- Industry: Utilities
- Involvement: End User of Application
Submitted Sep 2021
Robust Project and Portfolio Management Solution
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet has been quite helpful in tracking the perfomance of our sales campaigns. It helps teams to collaborate better in projects towards achieving a common goal
What is your favorite aspect of this product?
It is very convenient and has an intuitive UI. It encourages accountability and transparency.
What do you dislike most about this product?
Some functions fail to automate and require manual action.
What recommendations would you give to someone considering this product?
It is the best for managing campaigns, projects and portfolios
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.

helena r.
- Role: Operations
- Industry: Transportation
- Involvement: End User of Application
Submitted Sep 2021
Fantastic app with Gantt charts and due dates.
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Excellent app for task assignment and prioritization. Terrific with instant messaging for team collaboration. Great with project planning and reporting.
What is your favorite aspect of this product?
Great for project planning and budgeting for activities. Reliable to set due dates to tasks. Convinient with Gantt charts. Great with team collaboration.
What do you dislike most about this product?
Excellent app for team collaboration and instant messaging.
What recommendations would you give to someone considering this product?
Yes it's an excellent app for team collaboration and instant messaging. Reliable with Gantt charts. Excellent for task assignment and prioritization.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Charles C.
- Role: Operations
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Jul 2021
”Project Manager With All Modules Under One Place”
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet is a project management tool that assures you that your projects and tasks are in progress in the right manner and notifies you ones which project is complete and when and also who was doing particular task. It also helps you to assign duties to the right individual. It help one to budget for projects and estimate correct completion period.
What is your favorite aspect of this product?
Ability to exempt cost of hiring several project managers and it is also accurate and time saver.
What do you dislike most about this product?
O don't have Any complain upon its services.
What recommendations would you give to someone considering this product?
I would recommend Smartsheet to all of perspective users hence its' vendor ensures we've got the best services all time.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
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