
In Partnership With SelectHub

What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
Book a Free Demo Today!
See it in action with a free demo.
Click below to sign up on our partner's website.
In Partnership With SelectHub
Smartsheet Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Smartsheet.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Transparent
- Fair
- Acts with Integrity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Planning and Scheduling
Workflow Management
Document Management
Time & Expense Tracking
Resource Management
Dependency and Milestone Tracking
Reporting
Budget Management
Hierarchical Task Management
Mobile Access
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Customization
Ease of IT Administration
Breadth of Features
Usability and Intuitiveness
Business Value Created
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Smartsheet Reviews

Kayode F.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2025
Lifesaver for Content Struggles & Chaos
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Frankly, it's built for structure at scale. Most project tools are optimized for individuals or small teams. However, Smartsheet stands out when you’re managing multiple moving parts, deadlines, stakeholders, and approvals... especially in more formal setups.
What is your favorite aspect of this product?
I would say I love the fact that it's a combination of structure and flexibility I loved how I could manage multiple client calendars, create content approval flows, and track blog post statuses... all in one interface that felt familiar (like Excel) but supercharged.
What do you dislike most about this product?
As much as it isn't bad, but it can feel a little “corporate.” Smartsheet isn’t very flashy or modern in its UI. As a creative, I missed the visual appeal and smooth UX you’d get in tools like ClickUp or Notion. But if you're focused on function over aesthetics... you’ll be fine.
What recommendations would you give to someone considering this product?
Consideration for Smartsheet is quite easy if: You’re already spreadsheet-friendly and want more automation You handle lots of content tracking, client requests, or multi-step processes You want to keep your creative workflow organized, not scattered
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
SAMSON N.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Apr 2025
Smartisng With SmartSheet IT Product
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Ease of planning, organising, scheduling and rescheduling of my projects and tasks. Real-time communication via mass messaging. Online marketing campaign. Agile field work collection.
What is your favorite aspect of this product?
Milestone project monitoring and management.
What do you dislike most about this product?
No single drawback we've encountered for couples of years.
What recommendations would you give to someone considering this product?
Just try it and decide.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Vanshika S.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Mar 2025
Great tool for project management
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
What really differentiates Smartsheet from other similar products is its unique blend of flexibility and familiarity. As someone who has worked with a variety of project management tools, Smartsheet stands out because of how closely it mirrors the structure of a spreadsheet—something many people are already comfortable with. But unlike a simple spreadsheet, it offers powerful project management features like Gantt charts, automated workflows, and detailed reporting, which makes it so much more robust and useful for managing complex projects. Smartsheet’s integration capabilities are another big plus.
What is your favorite aspect of this product?
One of the things I appreciate most is how customizable Smartsheet is. I can tailor the tool to fit nearly any project need, whether I’m managing a small team or handling a large, multi-faceted project. The way I can adjust columns, add custom fields, and create rules that automate repetitive tasks is a huge time-saver. I also love the real-time collaboration features. It’s incredibly easy to share sheets, leave comments, and make updates without worrying about version control issues, which is a constant challenge with other tools I’ve used.
What do you dislike most about this product?
What I dislike most about Smartsheet is the steep learning curve, especially if you’re new to project management tools. While the spreadsheet-like interface is familiar and initially easy to grasp, it can quickly become overwhelming once you dive into the more advanced features. There are a lot of options, and it can take some time to figure out how to use them efficiently, particularly with things like automation and custom workflows. I often find myself referencing tutorials or looking up how to do something simple because the interface isn’t as intuitive as I’d like.
What recommendations would you give to someone considering this product?
Smartsheet works really well with many third-party tools like Google Workspace, Microsoft Office 365, and Salesforce. If you already use these tools, make sure to take full advantage of the integrations to streamline your workflow and avoid switching between apps.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
