
In Partnership With SelectHub

What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
Book a Free Demo Today!
See it in action with a free demo.
Click below to sign up on our partner's website.
In Partnership With SelectHub
Smartsheet Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Smartsheet.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Transparent
- Fair
- Acts with Integrity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Planning and Scheduling
Workflow Management
Document Management
Time & Expense Tracking
Resource Management
Dependency and Milestone Tracking
Reporting
Budget Management
Hierarchical Task Management
Mobile Access
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Customization
Ease of IT Administration
Breadth of Features
Usability and Intuitiveness
Business Value Created
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Smartsheet Reviews
Jeremiah T.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Excellent team collaboration tool
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
What makes Smarsheet stand out is the ability to allow collaboration across team members. As an organization, we were looking for a tool that could help us easily share what we're working on with team members, supervisors, and clients. For us, a project management tool that has a robust collaboration tool is the most successful, and Smartsheet shines in this area. It is important to note that not all project management tools have this ability because some only allow shaig individual pieces of work rather than sharing the whole of the entire project. Also, its ease of use and the range of features it offers make it a great tool.
What is your favorite aspect of this product?
Smartsheet has a great team collaboration tool and allows us to easily share files, notes, and tasks within the same platform. With a centralized place for storing all these digital assets, it becomes easy to access data and share them. We are able to keep in touch and be on the same page. We can also keep up with the progress of each project. I love that multiple teams can share their presentations, files, or images simultaneously. The collaboration tool is highly customizable and gives s the freedom to add the collaboration features that we are using and remove those not in use. This has helped us to keep things simple.
What do you dislike most about this product?
What is challenging about the tool is the user interface that looks clunky and becomes difficult to analyze data. It was difficult to analyze data at a glance unless one generated reports. One is forced to manually view columns and rows which is a tough and time-consuming task.
What recommendations would you give to someone considering this product?
Smartsheet is easy to use and suits well teams of all sizes. It comes with plenty of capabilities and features that are second to none. In terms of the value of money, Smarsheet is affordable. Their customer service is excellent offering guiding materials for new users.I highly recommend it for people who work on the go since it supports mobile applications and works really well.
Pros
- Continually Improving Product
- Efficient Service
- Altruistic
- Over Delivered
Please tell us why you think this review should be flagged.
Robert E.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Manage large and complex project using Smartsheet
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet is exceptional at helping us manage large and complex projects with over 20 tasks with ease. Its ease of use and user-friendly interface allows new users to adapt fast. The workflow capabilities are amazing they automate all our time-consuming tasks. The collaboration tool also has enabled us to communicate and work efficiently on projects with ease. Its integration with third-party applications has helped us to distribute information with ease. In addition, it offers robust security that keeps all data protected from theft or hacking. It offers robust reports that give greater visibility and help in making of decisions.
What is your favorite aspect of this product?
My favorite aspect of the product is the transparency it offers for all our projects. We can share and view the information in ways we have never imagined before. All our teams are working and collaborating in real-time and we have seen an increase in productivity. Smartsheet is flexible and secure to keep all our sensitive information protected. Its ease of use has enabled us to submit data across our organization. We are more organized and tasks can be assigned easily and keep track of them. We can prioritize tasks from the most important which has enabled us to increase our ROI and productivity at the same time.
What do you dislike most about this product?
As more departments continue to embrace Smartsheet. productivity is increasing and we are not planning t switch from using the tool. I have nothing i dislike about Smarsheet.
What recommendations would you give to someone considering this product?
The moment you understand how Smrtsheet works, you will find ideas that were dormant for some time will be implemented since you have a system that works magic. You will find yourself going for bigger visions and achieving more than ever before. All your projects is managed and organized nicely and increased productivity is one of the key things that you notice. Teams can collaborate at real-time and you can make decisions based on the data received on the reports. I highly recommend using Smarsheet.
Pros
- Continually Improving Product
- Efficient Service
- Effective Service
- Inspires Innovation
Please tell us why you think this review should be flagged.

Kinley G.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
A quick tool with a range of Solutions
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
I like how SmartSheets moves employees away beyond solitary Excel files and into a setting where they retain control while sharing a single copy of any report they make. There will be no more numerous copies of the very same spreadsheet shared by various persons. I like how normal users can generate extremely nice reports and that it was all on the web, so there is no need for servers.
What is your favorite aspect of this product?
Our intermediate and upper-grade executives may build visually appealing reporting and monitoring materials. They can use SmartSheets to provide their whole team access to whatever they wish to share, and usage has increased dramatically. It helps make it lot simpler to measure KPIs that were not in our ERP, and most of all, this can be handled by managers who understand their info and info needs.
What do you dislike most about this product?
My only criticism of SmartSheets would be that I wish it could link to the records found on our SQL server. The present system only allows for native filling by copy / paste, which would be more tough to keep track with as compared to dynamic or recurring data plan.
What recommendations would you give to someone considering this product?
Employees will be required to utilize Excel, which may cause a slew of issues, most notably the existence of reports or computations that individuals are unaware of, although with SmartSheet, the whole department could observe what was happening and remark if anything is inaccurate. I welcome any tool that allows for a unified version of the information as well as the sharing of findings; SmartSheet enables all this.
Pros
- Reliable
- Respectful
- Helps Innovate
- Enables Productivity
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
