
What is TeamViewer?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceTeamViewer Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on TeamViewer.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
94 Plan to Renew
2
Since last award
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer?
Pros
- Respectful
- Acts with Integrity
- Transparent
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
File Transfer
Screen Share
Audio Conferencing VoIP
Virtual Whiteboard
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Video Conferencing
Application Share
Audio Controls
Instant Messaging
Facilitator Functions
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Business Value Created
Breadth of Features
Ease of Data Integration
Vendor Support
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Also Featured in...
TeamViewer Remote: It's time for a new view
See what's New in TeamViewer Remote
TeamViewer Reviews
Harendra R.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Jan 2023
Impressively enjoyable to use
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
Offers video conferencing in immersive HD video and clear audio including background noise cancellation in video and audio meetings across multiple devices.
What is your favorite aspect of this product?
Joining meetings via a mobile app, desktop app or directly in the web browser without downloading any software, and recording video to share immediately post-meeting.
What do you dislike most about this product?
One downside is that notifications from other users can distract participants when they are trying to focus on the meeting which can lead to interrupted conversations.
What recommendations would you give to someone considering this product?
Great for smooth presentations, screen sharing, meeting recordings and background-blur for greater privacy and distraction-free meetings. There are multiple guides and tips for helping you get started.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Carlos P.
- Role: Operations
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Jan 2023
"Fast, real-time communication with your team".
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
Even in the free edition, TeamViewer Meeting differs from other similar applications in that it supports multiple participants during real-time meetings. The platform is easy to set up and use, and does not require extensive technical knowledge to deploy. TeamViewer Meeting includes a wide range of customization options, such as the ability to change the screen background, which allows users to tailor the videoconferencing experience to their specific needs, as well as a number of collaboration tools, such as screen and document sharing, which facilitates real-time collaboration. Finally, the image and audio quality is excellent.
What is your favorite aspect of this product?
What I like most about TeamViewer Meeting is how fast and easy it is to use and how well it works. It is a very complete and secure application that is also perfect for distributed teams like ours. It includes several collaboration tools and customization options, which makes it a great alternative for video conferencing and online collaboration, TeamViewer Meeting has allowed us to maintain constant communication with our operations staff based in different locations, which saves us time and unnecessary travel while facilitating decision making to preserve the consistency of our processes. TeamViewer Meeting truly offers an unparalleled user
What do you dislike most about this product?
With teamveiwer meeting we haven't really encountered many problems when using this tool, although we have occasionally noticed small inconveniences when sharing and controlling content. One particular problem that can be slightly annoying is the time it takes for the shared screen to load, but nothing that can't be fixed quickly.
What recommendations would you give to someone considering this product?
I recommend TeamViewer Meeting in general because it is an excellent tool for maintaining fast and real-time communication. It is easy to use, effective, secure and offers quick access to communication. This tool offers a number of advantages for team collaboration anytime, anywhere, allowing you to increase the productivity of your company.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Victor M.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2023
Connect to the world with Teamviewer.
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
1. I have improved teamwork and maximized profits and workflow. 2. Create project collaborations and share relevant information to execute tasks through chat or video calls. 3. Create a team or individual meetings for free.
What is your favorite aspect of this product?
It is one of the best solutions to create virtual collaborations from anywhere; through this tool, we can make meetings as if we were in the same place, it allows us to share screen and essential information with clients or teams and create a busy office, with modern spaces and completely personalized.
What do you dislike most about this product?
Nothing I dislike, we work excellently remotely; we can hold meetings any day of the week and find out how the company's projects, tasks and objectives are going. Using this tool, working online is much more fun.
What recommendations would you give to someone considering this product?
This tool is very useful for those who need to remotely access computers, servers or equipment anywhere in the world. It also offers advanced security tools to protect data and information. In addition, it offers us free software for personal use.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
