
What is TeamViewer?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
94 Plan to Renew
2
Since last award
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer?
Pros
- Respectful
- Acts with Integrity
- Transparent
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
File Transfer
Screen Share
Audio Conferencing VoIP
Virtual Whiteboard
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Video Conferencing
Application Share
Audio Controls
Instant Messaging
Facilitator Functions
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Business Value Created
Breadth of Features
Ease of Data Integration
Vendor Support
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
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TeamViewer Reviews
Shanique G.
- Role: Operations
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Jan 2023
Great Software To Accommodate Large Members
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
With TeamViewer it is so easy to setup meetings and deliver my ideas like we are in the same room and discussing everything in a single place with high security. I can easily share files in real-time with my team members. TeamViewer offers a lot of very user-friendly features and it allows us to have secure video conferencing with good sound quality, it also has the ability of VoIP calls, real-time messaging, and screen sharing, which makes work much easier.
What is your favorite aspect of this product?
I like that TeamViewer is easy to set up and manage video meetings, I like that i can move sensitive or confidential information within the application. TeamViewer is secure for using confidential data or information and all the features are truly easy to use for everyone. I like its screen sharing feature that allows everyone in the meeting to share their screen and discuss it efficiently. It is easy to use for even novices and the joining of meetings is incredibly easy.
What do you dislike most about this product?
There is nothing about TeamViewer that I dislike
What recommendations would you give to someone considering this product?
I highly recommend this software for meeting as it can accommodate more than 300 people without affecting the quality of the meeting in both audio and video. It saves a lot of money and effort by arranging meetings online and provides you with an incredibly high-security place so you can share files in real-time.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Stefania L.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2023
Platform to start online meetings
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
This software has helped us unify communication in our company at an affordable price, where we can create unlimited audio and video conferences; we can also enable free calls with our sales team through multiple communication channels, restricting distractions with other departments.
What is your favorite aspect of this product?
This tool allows us to start online video conferences where we can capture every detail with excellent clarity in the meetings, it has a business instant messaging where we can share information and files all within the same software.
What do you dislike most about this product?
Is our cloud-based online phone where we can save any file and activity of every piece of information shared in meetings, it also adapts to how businesses work by providing intuitive collaboration tools across multiple communication channels, So there are no features to dislike about this system.
What recommendations would you give to someone considering this product?
I would certainly recommend it for managing remote meetings and for keeping the whole team up to date on what is happening in the company and how each project that is being executed is evolving.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.

Holly S.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Dec 2022
Great software.
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
I have chosen TeamViewer to permanently monitor our developers and make them work at their best, it also allows us to technically assist other departments without the need for physical presence.
What is your favorite aspect of this product?
It has an attractive interface that makes it easy to use. It allows me to share documents in an encrypted and secure way. The connection is always stable and without latency.
What do you dislike most about this product?
I have no complaints about this software.
What recommendations would you give to someone considering this product?
I recommend trying the free version to see if it is the right tool for your company.
Pros
- Reliable
- Efficient Service
- Caring
- Client Friendly Policies
Please tell us why you think this review should be flagged.
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