
What is TeamViewer?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
94 Plan to Renew
2
Since last award
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer?
Pros
- Respectful
- Acts with Integrity
- Transparent
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
File Transfer
Screen Share
Audio Conferencing VoIP
Virtual Whiteboard
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Video Conferencing
Application Share
Audio Controls
Instant Messaging
Facilitator Functions
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Business Value Created
Breadth of Features
Ease of Data Integration
Vendor Support
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
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See what's New in TeamViewer Remote
TeamViewer Reviews

Dustin S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Oct 2021
It can be controlled remotely and is ideal for tel
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
There are now workers who work from home, and because the company's personal computer was originally created as a server, it is not possible to move it to their house, including the data, but with Team Viewer, it can be done remotely even if there is no data on the home computer. Having access to the company's computer and the ability to establish the same atmosphere as in the office, I can now work. Computer problems may be fixed remotely by the system's staff.
What is your favorite aspect of this product?
The configuration and operations of a remote PC can be performed remotely. Furthermore, unlike the remote office, it is convenient since it can see how the users on the remote side are operating. It is quite useful for inspecting PCs at foreign bases. It is used to manage a variety of personal computers as well as virtual personal computers. It is also useful because it may be used as support on the client's home computer. In my opinion, the expense is the merit. VDI installation costs thousands of dollars or more, however, we were able to undertake remote work at a very low cost using TeamViewer Meeting .
What do you dislike most about this product?
Because it is constantly possible to connect to the Internet in most situations and there is no need to actively activate the application, there is a possibility that hostile individuals will discover. It would be desirable if the password's digits could be increased, altered at random, or in an irregular pattern.
What recommendations would you give to someone considering this product?
When you need to operate a PC at another location from a remote location, you can effortlessly access it. I've felt secure since I entered a password to gain access to him. I believe it is also advantageous to be able to operate while staring at the screen of another person while being taught to execute activities over the phone. A virtualized personal computer can be used even if it is not connected to a monitor, and there is no need for installation space. It didn't take long to get everything up and running. The presentation of the findings took about a month. It's a privilege to be able to use it from a location other than your computer.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2021
Super elegant with video conferencing.
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.

Guadalupe M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2020
Meet online with anyone at ease with Blizz
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
It has voice, video, screen sharing, file sharing, instant messaging features all in single platform unlike otner collaboration systems.
What is your favorite aspect of this product?
Team messaging and face-to-face HD VoIP capabilities are what i like most since it has saved time and finances incurred while communicating.
What do you dislike most about this product?
However, I don't like that Blizz lacks offline access.
What recommendations would you give to someone considering this product?
I highly recommend Blizz since it hosts huge huddles of up to 300 participants in a meeting.
Pros
- Saves Time
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
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