Atlassian

Trello

Composite Score

9.0 /10

CX Score

9.2 /10

658 Reviews Write a Review

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What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Task Management category

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4 Top Rated Capabilities

6 Top Rated Features

Latest Award, 2025

3 Top Rated Capabilities

11 Top Rated Features

2024

5 Top Rated Capabilities

11 Top Rated Features

2023

0 Top Rated Capabilities

7 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

93 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative

5% Neutral

94% Positive

Pros

Enables Productivity
Reliable
Respectful
Helps Innovate

Feature Ratings

Average 87

List Tasks

Task Assignment

Task Categorization

Task Status

Drag and Drop Prioritization

Task Prioritization

Due Dates

Shared Task List

Notifications

Add Attachments

Add Notes

Vendor Capability Ratings

Average 83

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Project Management - Enterprise

Score 8.9

View Trello in this category (opens in a new tab)

Trello Reviews

Sarah B.

Role: Operations
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2025

Easy to use, perfect tool for project management

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello's simplicity and ease of use stands out from other project management tools. It's dashboard is uncomplicated making it easy to use for team members who aren't project managers. It doesn't have a complicated interface and is flexible, allowing for scoping, project planning and task management.

What is your favorite aspect of this product?

The user interface due to it's simplicity.

What do you dislike most about this product?

It doesn't have more in-depth project management features for senior project/programme managers.

What recommendations would you give to someone considering this product?

Trello is easy to use so is great when working on projects with people who aren't used to project management, It's simple interface makes it easy for team members at all levels to use.

Pros

Reliable
Performance Enhancing
Enables Productivity
Efficient Service

Paula A.

Role: Sales Marketing
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2025

Useful but don't match the level of other PM tools

Likeliness to Recommend

6 /10

What differentiates Trello from other similar products?

Dashboard is nice and intuitive. Overall user friendly

What is your favorite aspect of this product?

Easy to use. Short ramp up

What do you dislike most about this product?

Lacks features, customization and although dashboard is not bad it doesn't match the quality of other project managements tools.

What recommendations would you give to someone considering this product?

You can give it a try, but there are better options.

Pros

Reliable
Trustworthy
Efficient Service
Effective Service

Dominic M.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2025

Simple, flexible tool for task management

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Ease of use Simplicity and visual appeal Customisation with power ups

What is your favorite aspect of this product?

Visual simplicity and flexibility

What do you dislike most about this product?

Limited scalability for complex project management

What recommendations would you give to someone considering this product?

Start with a clear structure Use checklists Explore power ups wisely Keep board focused Use templates

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Trello

What is Trello?

Company Details

Need Assistance?

Awards & Recognition

Trello Ratings

89 Likeliness to Recommend

1 Since last award

93 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

List Tasks Display outstanding tasks

Task Assignment Ability to see task assignee

Task Categorization Ability to categorize tasks

Task Status Ability to display current status of tasks

Drag and Drop Prioritization Ability to re-order tasks using drag and drop

Task Prioritization Ability to assign a priority to tasks.

Due Dates Ability to track due dates of tasks

Shared Task List Ability to share a list with a team and have multiple team members edit the task list

Notifications Tool alerts business of an application generated event.

Add Attachments Ability to add attachments for tasks

Add Notes Ability to add free form notes to tasks

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Project Management - Enterprise

Trello Reviews

Sarah B.

Easy to use, perfect tool for project management

Likeliness to Recommend

Pros

Paula A.

Useful but don't match the level of other PM tools

Likeliness to Recommend

Pros

Dominic M.

Simple, flexible tool for task management

Likeliness to Recommend

Pros

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1
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Feature Ratings

List Tasks

Task Assignment

Task Categorization

Task Status

Drag and Drop Prioritization

Task Prioritization

Due Dates

Shared Task List

Notifications

Add Attachments

Add Notes

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support