Atlassian

Trello

Composite Score

9.0 /10

CX Score

9.2 /10

658 Reviews Write a Review

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What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Task Management category

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4 Top Rated Capabilities

6 Top Rated Features

Latest Award, 2025

3 Top Rated Capabilities

11 Top Rated Features

2024

5 Top Rated Capabilities

11 Top Rated Features

2023

0 Top Rated Capabilities

7 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

93 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative

5% Neutral

94% Positive

Pros

Enables Productivity
Reliable
Respectful
Helps Innovate

Feature Ratings

Average 87

List Tasks

Task Assignment

Task Categorization

Task Status

Drag and Drop Prioritization

Task Prioritization

Due Dates

Shared Task List

Notifications

Add Attachments

Add Notes

Vendor Capability Ratings

Average 83

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Project Management - Enterprise

Score 8.9

View Trello in this category (opens in a new tab)

Trello Reviews

Saliwe H.

Role: C-Level
Industry: Healthcare
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2024

Fantastic product ,very easy to use

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

They put customers first and their customer service is very fast and reliable

What is your favorite aspect of this product?

Being able to pick from where I left

What do you dislike most about this product?

Nothing so far

What recommendations would you give to someone considering this product?

Give it a try you won't regret

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Débora P.

Role: Operations
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2024

Excellent tool for teamwork

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Trello is visually appealing, highly customizable and easy to implement whitin teams. It is a very versatile tool.

What is your favorite aspect of this product?

Easily keeping track of the tasks and activities carried out by other members of the work team.

What do you dislike most about this product?

The lack of offline version, it also could have more integrations with more tools and possibility to create documents inside the tool.

What recommendations would you give to someone considering this product?

It is very simple, very versatile and very good. You wont regret using it.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Rome C.

Role: Information Technology
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2024

Well organized and affordable tool for projects.

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Trello has an easy set up and usability. It easy to customize depending on the organization needs and requirements. Trello functions both for projects and tasks and can handle them all at the same time consecutive.

What is your favorite aspect of this product?

The real time notifications on progress of projects and great schedule planning. Task planning modules and revenue or resources allocation always on a working budget. It is industry specific with projects and tasks alignment.

What do you dislike most about this product?

It is simple to use and in many ways I can't say I experienced shortcomings. Dealing with a product for it's right purposes is the best way to ensuring less disappointments.

What recommendations would you give to someone considering this product?

Working on any kind of projects and tasks requires a tool that is industry specific and Trello is a success to this. Trello also is a good scheduler and to do list reminder.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Trello

What is Trello?

Company Details

Need Assistance?

Awards & Recognition

Trello Ratings

89 Likeliness to Recommend

1 Since last award

93 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

List Tasks Display outstanding tasks

Task Assignment Ability to see task assignee

Task Categorization Ability to categorize tasks

Task Status Ability to display current status of tasks

Drag and Drop Prioritization Ability to re-order tasks using drag and drop

Task Prioritization Ability to assign a priority to tasks.

Due Dates Ability to track due dates of tasks

Shared Task List Ability to share a list with a team and have multiple team members edit the task list

Notifications Tool alerts business of an application generated event.

Add Attachments Ability to add attachments for tasks

Add Notes Ability to add free form notes to tasks

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Project Management - Enterprise

Trello Reviews

Saliwe H.

Fantastic product ,very easy to use

Likeliness to Recommend

Pros

Débora P.

Excellent tool for teamwork

Likeliness to Recommend

Pros

Rome C.

Well organized and affordable tool for projects.

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

List Tasks

Task Assignment

Task Categorization

Task Status

Drag and Drop Prioritization

Task Prioritization

Due Dates

Shared Task List

Notifications

Add Attachments

Add Notes

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support