Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
9.0 /10
CX Score
9.2 /10
Trello
9.0 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Task Management category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative
5% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Trustworthy
  • Respectful

Feature Ratings

Average 87

List Tasks

89

Task Assignment

89

Task Categorization

87

Task Status

87

Drag and Drop Prioritization

87

Task Prioritization

87

Due Dates

86

Add Attachments

86

Shared Task List

86

Notifications

85

Add Notes

85

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Usability and Intuitiveness

85

Business Value Created

85

Quality of Features

85

Ease of Data Integration

83

Ease of IT Administration

83

Breadth of Features

82

Ease of Customization

82

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Vendor Support

80

Trello Reviews

Isaac S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2021

Free and high level of basic functionality

Likeliness to Recommend

6 /10

What differentiates Trello from other similar products?

Very well executed basic features and many integration options.

What is your favorite aspect of this product?

ease of use of the kanabn

What do you dislike most about this product?

doesn't scale very well. Once projects grow and number of team members grow, the product fails to accommodate.

What recommendations would you give to someone considering this product?

Great for starting a project or a company and testing things out. Don't get attached too much to boards, and start again once it's too convoluted.

Pros

  • Enables Productivity
  • Reliable
  • Performance Enhancing
  • Unique Features

Mohammad Bilawal B.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

Great product which enhances performance of staff

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello makes the management of tasks very easier as compared to other products which are available in the market. Our main reason to switch from Monday to Trello was that within Trello we have transparency of the tasks for each employee and we can easily manage and assign tasks to each teammate.

What is your favorite aspect of this product?

I would say the best feature of the product is that tasks management is very easier, it's easy to assign tasks to all team members with giving priorities and deadlines effectively.

What do you dislike most about this product?

The integration part can be improved, we still need third-party vendors to connect the apps like zapier.

What recommendations would you give to someone considering this product?

I would say this is the best product I have used so far for task and project management. Very easy, effective and enhances productivity and performance of employees.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Over Delivered

Mayur G.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

Fantastic product for task management

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello has amazing drag and drop features where we can simply drag and drop our tasks and create multiple boards. also, we can create subtasks and checklists within a single task.

What is your favorite aspect of this product?

Trello has task reminders, chatting, deadline alerts, and task priority features with detailed descriptions to manage what tasks need to be done first and what requires to pick next

What do you dislike most about this product?

Trello API is not as fast after integration as Trello did during work

What recommendations would you give to someone considering this product?

I recommend everyone to manage their tasks using Trello it has so many features to explore and use for managing task

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Saves Time

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