Atlassian

Trello

Composite Score

9.0 /10

CX Score

9.2 /10

658 Reviews Write a Review

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What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Task Management category

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4 Top Rated Capabilities

6 Top Rated Features

Latest Award, 2025

3 Top Rated Capabilities

11 Top Rated Features

2024

5 Top Rated Capabilities

11 Top Rated Features

2023

0 Top Rated Capabilities

7 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

93 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative

5% Neutral

94% Positive

Pros

Enables Productivity
Reliable
Respectful
Helps Innovate

Feature Ratings

Average 87

List Tasks

Task Assignment

Task Categorization

Task Status

Drag and Drop Prioritization

Task Prioritization

Due Dates

Shared Task List

Notifications

Add Attachments

Add Notes

Vendor Capability Ratings

Average 83

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Project Management - Enterprise

Score 8.9

View Trello in this category (opens in a new tab)

Trello Reviews

Shivani S.

Role: Vendor Management
Industry: Retail
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2021

Important task tool for all business specialists

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

The community using trello is huge and there are numerous third party solutions available which helps integrate this with other tools.

What is your favorite aspect of this product?

Our team can easily collaborate on a single platform with tasks. From transforming to rough sketch of tasks to a planner everything is done on single platform.

What do you dislike most about this product?

I did not find any such thing.

What recommendations would you give to someone considering this product?

Please use the trial version. You will definitely like this tool. Our team really liked the functionality of the tool.

Pros

Performance Enhancing
Trustworthy
Unique Features
Inspires Innovation

Kate D.

Role: Sales Marketing
Industry: Construction
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2021

The best way to work as a team.

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

It's one of the best Kanban management systems. Very good mobile application that allows you to work from anywhere, which gives you easier access. It reduces the use of email and old-fashioned means, it is even very dynamic to work with the status of customer requests and projects this way because it is also easy to use, there is no learning curve needed. A large list of free power-ups.

What is your favorite aspect of this product?

It is a cheap and affordable software, dynamic, suitable for all types of companies, easy to use and efficient, everything you could ask for in a task and project manager. I love the cards as you can upload all kinds of content there. Follow-ups are easier and teams work in a more organized way, such as sales, marketing, human resources and so on.

What do you dislike most about this product?

Notifications are not always timely, I don't always hear about changes from a team member.

What recommendations would you give to someone considering this product?

Trello definitely has everything you need for those who want to have order in their work life regardless of their role or occupation, so there is nothing to lose, use Trello with peace of mind.

Pros

Unique Features
Saves Time
Helps Innovate
Continually Improving Product

kate a.

Role: Finance
Industry: Insurance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2021

Exceptional with team and Project collaboration.

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Efficiency communication among the teams. Faster to share documents and be able to attach. Superb experience with customer support.

What is your favorite aspect of this product?

Reliable to get real-time reports on project. Helps to plan for projects and budget for them. Drag and drop is simple.

What do you dislike most about this product?

It's a superb and most convenient with project management.

What recommendations would you give to someone considering this product?

Yes for its easy to set due on tasks and get notifications. Easy to track all project. Exceptional to plan on all expenses.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Trello

What is Trello?

Company Details

Need Assistance?

Awards & Recognition

Trello Ratings

89 Likeliness to Recommend

1 Since last award

93 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

List Tasks Display outstanding tasks

Task Assignment Ability to see task assignee

Task Categorization Ability to categorize tasks

Task Status Ability to display current status of tasks

Drag and Drop Prioritization Ability to re-order tasks using drag and drop

Task Prioritization Ability to assign a priority to tasks.

Due Dates Ability to track due dates of tasks

Shared Task List Ability to share a list with a team and have multiple team members edit the task list

Notifications Tool alerts business of an application generated event.

Add Attachments Ability to add attachments for tasks

Add Notes Ability to add free form notes to tasks

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Project Management - Enterprise

Trello Reviews

Shivani S.

Important task tool for all business specialists

Likeliness to Recommend

Pros

Kate D.

The best way to work as a team.

Likeliness to Recommend

Pros

kate a.

Exceptional with team and Project collaboration.

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

List Tasks

Task Assignment

Task Categorization

Task Status

Drag and Drop Prioritization

Task Prioritization

Due Dates

Shared Task List

Notifications

Add Attachments

Add Notes

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support