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Atlassian

Trello

Composite Score

9.0 /10

CX Score

9.2 /10

684 Reviews Write a Review

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What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Task Management category

Filter By

4 Top Rated Capabilities

6 Top Rated Features

Latest Award, 2025

Conflict Resolution

2024

3 Top Rated Capabilities

11 Top Rated Features

2024

5 Top Rated Capabilities

11 Top Rated Features

2023

Contract Negotiation
Conflict Resolution

2022

0 Top Rated Capabilities

7 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative

5% Neutral

94% Positive

Pros

Enables Productivity
Reliable
Trustworthy
Respectful

Feature Ratings

Average 87

List Tasks

Task Assignment

Task Categorization

Task Status

Drag and Drop Prioritization

Task Prioritization

Due Dates

Add Attachments

Shared Task List

Notifications

Add Notes

Vendor Capability Ratings

Average 83

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Project Management - Enterprise

Score 8.9

View Trello in this category (opens in a new tab)

Trello Reviews

Vinod S.

Role: Operations
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2025

Organizing my novel with trello boards

Likeliness to Recommend

7 /10

What differentiates Trello from other similar products?

I tried scrivener and other writing apps, but they are for writing. Trello is for organizing the writing. That is the key difference. It's a bird's eye view that no other app gives me.

What is your favorite aspect of this product?

I have one board for my whole book, a list for each chapter, and a card for each scene. I can just move scenes around to fix the story's pacing. It's like having digital index cards.

What do you dislike most about this product?

The only bad thing is there is no real offline mode, so i need internet to work on my plot. This is a big problem when i am traveling.

What recommendations would you give to someone considering this product?

Seriously, all writers have to try this for plotting. Nothing beats it.

Pros

Trustworthy
Effective Service
Caring
Client Friendly Policies

Henry O.

Role: C-Level
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2025

Pricey software and affordable one to use

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Trello AI feature makes planning with team remotely easier

What is your favorite aspect of this product?

Trello Inbox feature which collects all messages from Gmail, slack and Microsoft team in one tool makes the solution more friendly to use

What do you dislike most about this product?

It is expensive to use the solution for SMEs

What recommendations would you give to someone considering this product?

I WOULD recommend the solution

Pros

Continually Improving Product
Reliable
Unique Features
Efficient Service

Maya S.

Role: Sales Marketing
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2025

Visual, Flexible, & Ideal for Project Management

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello sets itself apart with its intuitive Kanban-style boards, drag-and-drop interface, and visual task management. It’s especially effective for small teams or individuals who need a flexible, easy-to-use tool without the complexity of traditional project management software.

What is your favorite aspect of this product?

My favorite aspect of Trello is its visual simplicity tasks are easy to track using boards, lists, and cards, making project management highly intuitive. The ability to customize workflows with Power-Ups and automation adds powerful flexibility without overwhelming users.

What do you dislike most about this product?

What I dislike most about Trello is its limited functionality for managing complex projects, features like time tracking, reporting, or advanced dependencies require third-party integrations or upgrades. As projects grow, it can feel too lightweight for robust team collaboration.

What recommendations would you give to someone considering this product?

If you're considering Trello, it's an excellent choice for individuals or small teams looking for a visual, user-friendly way to manage tasks and workflows. Start with the free version to explore its core features, and consider adding Power-Ups or integrations as your needs grow. However, for complex project tracking or larger teams, you may want to pair it with more advanced tools or consider alternatives like Asana or ClickUp.

Pros

Respectful
Altruistic
Acts with Integrity
Helps Innovate

Trello

What is Trello?

Company Details

Need Assistance?

Awards & Recognition

Trello Ratings

88 Likeliness to Recommend

94 Plan to Renew

1 Since last award

87 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

List Tasks Display outstanding tasks

Task Assignment Ability to see task assignee

Task Categorization Ability to categorize tasks

Task Status Ability to display current status of tasks

Drag and Drop Prioritization Ability to re-order tasks using drag and drop

Task Prioritization Ability to assign a priority to tasks.

Due Dates Ability to track due dates of tasks

Add Attachments Ability to add attachments for tasks

Shared Task List Ability to share a list with a team and have multiple team members edit the task list

Notifications Tool alerts business of an application generated event.

Add Notes Ability to add free form notes to tasks

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Project Management - Enterprise

Trello Reviews

Vinod S.

Organizing my novel with trello boards

Likeliness to Recommend

Pros

Henry O.

Pricey software and affordable one to use

Likeliness to Recommend

Pros

Maya S.

Visual, Flexible, & Ideal for Project Management

Likeliness to Recommend

Pros

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Feature Ratings

List Tasks

Task Assignment

Task Categorization

Task Status

Drag and Drop Prioritization

Task Prioritization

Due Dates

Add Attachments

Shared Task List

Notifications

Add Notes

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support