Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
9.0 /10
CX Score
9.2 /10
Trello
9.0 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Task Management category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative
5% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Trustworthy
  • Respectful

Feature Ratings

Average 87

List Tasks

89

Task Assignment

89

Task Categorization

87

Task Status

87

Drag and Drop Prioritization

87

Task Prioritization

87

Due Dates

86

Add Attachments

86

Shared Task List

86

Notifications

85

Add Notes

85

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Usability and Intuitiveness

85

Business Value Created

85

Quality of Features

85

Ease of Data Integration

83

Ease of IT Administration

83

Breadth of Features

82

Ease of Customization

82

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Vendor Support

80

Trello Reviews

Phillippe A.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Caring

Cons

  • Vendor's Interest First

Lisa S.

  • Role: Consultant
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

It's ok. Not relevant in my role.

Likeliness to Recommend

5 /10

What differentiates Trello from other similar products?

The background customization is insane,

What is your favorite aspect of this product?

Drag and drop features.

What do you dislike most about this product?

Organization. Visually looks overwhelming and busy, especially when whoever made the board pics a busy background -- sometimes chaotic.

What recommendations would you give to someone considering this product?

Explore other tools and compare the pros and cons for your specific needs.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Lynn R. S.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Amazing product. I can't live without it!

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

It's easy to use, easy to integrate with some other tools and allows me customization options that I enjoy

What is your favorite aspect of this product?

Customization and ease of use

What do you dislike most about this product?

Would be nice to have more workflow options to automate work and more integrations.

What recommendations would you give to someone considering this product?

Try it out and I think you will like it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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