Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
9.0 /10
CX Score
9.2 /10
Trello
9.0 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Task Management category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative
5% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Trustworthy
  • Respectful

Feature Ratings

Average 87

List Tasks

89

Task Assignment

89

Task Categorization

87

Task Status

87

Drag and Drop Prioritization

87

Task Prioritization

87

Due Dates

86

Add Attachments

86

Shared Task List

86

Notifications

85

Add Notes

85

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Usability and Intuitiveness

85

Business Value Created

85

Quality of Features

85

Ease of Data Integration

83

Ease of IT Administration

83

Breadth of Features

82

Ease of Customization

82

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Vendor Support

80

Trello Reviews

Prabhu V.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Effortless Project Management tool

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

Trello stands out due to its user-friendly visual interface, offering a simple yet effective way to manage projects. The versatility of its card-based system, coupled with robust collaborative features and integration options, gives it a competitive edge. These strengths combine to create an efficient workflow that many other platforms might find challenging to match.

What is your favorite aspect of this product?

One thing I absolutely love about Trello is its intuitive visual approach to project management. Being able to organize tasks with cards and boards in such a straightforward manner makes keeping track of projects a breeze. Also, the ability to collaborate seamlessly with team members and customize boards to fit specific workflows is a game-changer for me. It's simplicity with powerful functionality that really stands out.

What do you dislike most about this product?

While I find Trello to be quite efficient, one aspect that can be a bit limiting is its depth for handling complex project dependencies. When dealing with intricate projects with multiple layers of tasks and dependencies, Trello's simplicity might not offer the advanced features that some other project management tools do. However, for more straightforward tasks and collaboration, it still remains highly effective.

What recommendations would you give to someone considering this product?

When considering Trello, my advice is to start simple, customize workflows to your projects, explore Power-Ups for added functionality, and make the most of card organization features. Collaborate effectively, utilize mobile and desktop apps, and regularly review and clean up boards. Trello's flexibility and resources can enhance your productivity and project management.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Yasemin D.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Compatibility is Great

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Because Trello is owned by Atlassian, it makes it a lot easier for Trello to be integrated with JIRA tools we use, that's not something a competitor can offer

What is your favorite aspect of this product?

I especially liked the drag and drop features of Trello where we can plan/re-plan our tasks

What do you dislike most about this product?

I do not like that sometimes it glitches and we couldn't save and might be able to lose all the data we have.

What recommendations would you give to someone considering this product?

I'd recommend to give this tool a try if they're already using another Atlassian tool such as JIRA

Pros

  • Generous Negotitation
  • Enables Productivity
  • Unique Features
  • Efficient Service

Kruthika T.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Promising Features, Yet Room for Improvement"

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Trello's Unparalleled Simplicity: Trello sets itself apart with its intuitive visual interface, making task and project management accessible to users of all levels without compromising on functionality.

What is your favorite aspect of this product?

Trello's visual approach to task management, which provides a clear overview of tasks and projects in a way that's easy to understand and collaborate on.

What do you dislike most about this product?

Trello's simplicity might feel limiting for more complex project management needs, as it lacks certain advanced features found in more specialized tools.

What recommendations would you give to someone considering this product?

Start Simple: Begin with basic tasks and gradually explore features. Use Labels: Categorize tasks with labels for clarity. Customize Boards: Adapt boards to your workflow. Leverage Integrations: Connect Trello with other tools for efficiency. Explore Power-Ups: Enhance functionality with Power-Ups. Collaborate Effectively: Invite team members and use comments. Update Cards: Keep cards current for accurate tracking. Manage Notifications: Set notifications to stay informed but not overwhelmed. Learn Shortcuts: Learn keyboard shortcuts for faster navigation. Stay Organized: Regularly archive old cards for organization.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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