Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
9.0 /10
CX Score
9.2 /10
Trello
9.0 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details


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Awards & Recognition

Trello won the following awards in the Task Management category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative
5% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Trustworthy
  • Respectful

Feature Ratings

Average 87

List Tasks

89

Task Assignment

89

Task Categorization

87

Task Status

87

Drag and Drop Prioritization

87

Task Prioritization

87

Due Dates

86

Add Attachments

86

Shared Task List

86

Notifications

85

Add Notes

85

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Usability and Intuitiveness

85

Business Value Created

85

Quality of Features

85

Ease of Data Integration

83

Ease of IT Administration

83

Breadth of Features

82

Ease of Customization

82

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Vendor Support

80

Trello Reviews

Mehmet Emin O.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

A lot better than competitors

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

We switched to Trello from Click, this one is definitely more tidy

What is your favorite aspect of this product?

Because it works with tables, drag and drop, doing housekeeping here is definitely easier

What do you dislike most about this product?

Undoing a change takes more time than it should

What recommendations would you give to someone considering this product?

I would definitely recommend this tool rather than Clickup or Monday.com

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Trisha G.

  • Role: Finance
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Excellent Organisation Tool

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Trello manages to captivate at first glance with its visually appealing approach. Its intuitive and easy-to-use interface is a godsend for anyone who wants to get up to speed quickly and efficiently.

What is your favorite aspect of this product?

Ease of use - incredibly simple user interface with intuitive and easy to understand features. Drag and drop cards (tasks), easily create and manage boards and clearly identify which card is assigned to who.

What do you dislike most about this product?

The app is quite slow to load, and replies and descriptions can easily be modified or deleted, but sometimes I prefer to see what was initially indicated by my employees.

What recommendations would you give to someone considering this product?

One can easily track the progress of a project, assign specific tasks to colleagues and tracking time spent and initial estimations.

Pros

  • Reliable
  • Performance Enhancing
  • Inspires Innovation
  • Saves Time

Kunal T.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Excellent Task Management Tool

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello has been an amazing tool for our team to spread the tasks easily. It has great interface and many customization options which makes it better than other tools.

What is your favorite aspect of this product?

We can do a lot with Trello like assigning tasks to our team, Project handling, Customer data management and many other tasks.

What do you dislike most about this product?

I feel the difference between desktop version and mobile version. There need to be similarity between both which i hope will be addressed

What recommendations would you give to someone considering this product?

Trello has some of best features if you are looking at one single tool. It's a fantastic tool for sales team to work with and get positive outcome.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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