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Atlassian

Trello

Composite Score

9.0 /10

CX Score

9.2 /10

688 Reviews Write a Review

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What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Task Management category

Filter By

4 Top Rated Capabilities

6 Top Rated Features

Latest Award, 2025

Conflict Resolution

2024

3 Top Rated Capabilities

11 Top Rated Features

2024

5 Top Rated Capabilities

11 Top Rated Features

2023

Contract Negotiation
Conflict Resolution

2022

0 Top Rated Capabilities

7 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative

5% Neutral

94% Positive

Pros

Enables Productivity
Reliable
Trustworthy
Respectful

Feature Ratings

Average 87

List Tasks

Task Assignment

Task Categorization

Task Status

Drag and Drop Prioritization

Task Prioritization

Due Dates

Add Attachments

Shared Task List

Notifications

Add Notes

Vendor Capability Ratings

Average 83

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Project Management - Enterprise

Score 8.9

View Trello in this category (opens in a new tab)

Trello Reviews

Syed Hasnain A.

Role: C-Level
Industry: Not for Profit
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted May 2023

With Trello project management becomes a delight

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

user-friendly interface and flexibility in organizing tasks

What is your favorite aspect of this product?

ease of use and ability to collaborate with team members in real-time

What do you dislike most about this product?

less customization options

What recommendations would you give to someone considering this product?

the best tool that allows you to visually organize your tasks and collaborate with team members.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Robert P.

Role: Finance
Industry: Insurance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2023

Good project management tool, but has limitations

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

I think the way that you can move around cards to show clear ownership is nice. Being completely honest, I don't have a lot of experiences using other tools to compare it to!

What is your favorite aspect of this product?

The symbols showing hierarchy for sure. Like, the lieutenant symbol next to admins is very cool! And the ease of adding members, promoting, and managing who's connected is pretty unique in my experience.

What do you dislike most about this product?

Hmmmm, I don't really have a lot to say on this topic. My team doesn't really use this tool that often so it's really hard to say. We were using it at one point because one member of our team really like using it, but after they left, we kind of just went our own way.

What recommendations would you give to someone considering this product?

I think this product fits a certain personality of a team. If your team requires organization and official to-do lists, then I would recommend this tool! Otherwise, more casual approaches to project and task management may be better.

Pros

Enables Productivity
Saves Time
Reliable
Performance Enhancing

Maurice H.

Role: Consultant
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2023

Easy to implement and highly productive!

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello is often compared to Airtable. And even though they seem to have similar features, I use them for different tasks. By using Trello to collect my projects and attach important documents/links to any cards, it makes it a bit more functional as a planner. The ease of use makes it valuable software for clients if they need to track the current state of their projects and any changes that are made. Also, the integration with the calendar is valuable, especially for the possibility to set reminders and daily tasks.

What is your favorite aspect of this product?

The ease of use and the Kanban style layout of the boards. Creating new boards for new projects makes it easy to keep track of all projects and documents needed.

What do you dislike most about this product?

Nothing much. It is very complete as it is.

What recommendations would you give to someone considering this product?

Because Trello offers a free version, there is no real reason not to try it out for a month. It helps you to track your projects and content in a very visual way.

Pros

Helps Innovate
Reliable
Performance Enhancing
Efficient Service

Trello

What is Trello?

Company Details

Need Assistance?

Awards & Recognition

Trello Ratings

88 Likeliness to Recommend

94 Plan to Renew

1 Since last award

87 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

List Tasks Display outstanding tasks

Task Assignment Ability to see task assignee

Task Categorization Ability to categorize tasks

Task Status Ability to display current status of tasks

Drag and Drop Prioritization Ability to re-order tasks using drag and drop

Task Prioritization Ability to assign a priority to tasks.

Due Dates Ability to track due dates of tasks

Add Attachments Ability to add attachments for tasks

Shared Task List Ability to share a list with a team and have multiple team members edit the task list

Notifications Tool alerts business of an application generated event.

Add Notes Ability to add free form notes to tasks

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Project Management - Enterprise

Trello Reviews

Syed Hasnain A.

With Trello project management becomes a delight

Likeliness to Recommend

Pros

Robert P.

Good project management tool, but has limitations

Likeliness to Recommend

Pros

Maurice H.

Easy to implement and highly productive!

Likeliness to Recommend

Pros

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Feature Ratings

List Tasks

Task Assignment

Task Categorization

Task Status

Drag and Drop Prioritization

Task Prioritization

Due Dates

Add Attachments

Shared Task List

Notifications

Add Notes

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support