
In Partnership With SelectHub

What is Trello?
Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.
Company Details
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In Partnership With SelectHub
Trello Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
95 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Trello?
Pros
- Respectful
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Document Management
Resource Management
Time & Expense Tracking
Mobile Access
Budget Management
Hierarchical Task Management
Reporting
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Vendor Support
Also Featured in...
Trello Reviews

Paula A.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted May 2025
Useful but don't match the level of other PM tools
Likeliness to Recommend
What differentiates Trello from other similar products?
Dashboard is nice and intuitive. Overall user friendly
What is your favorite aspect of this product?
Easy to use. Short ramp up
What do you dislike most about this product?
Lacks features, customization and although dashboard is not bad it doesn't match the quality of other project managements tools.
What recommendations would you give to someone considering this product?
You can give it a try, but there are better options.
Pros
- Reliable
- Trustworthy
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.

Dominic M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2025
Simple, flexible tool for task management
Likeliness to Recommend
What differentiates Trello from other similar products?
Ease of use Simplicity and visual appeal Customisation with power ups
What is your favorite aspect of this product?
Visual simplicity and flexibility
What do you dislike most about this product?
Limited scalability for complex project management
What recommendations would you give to someone considering this product?
Start with a clear structure Use checklists Explore power ups wisely Keep board focused Use templates
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Ashish J.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted May 2025
Simple and Flexible Task Management ✨✨✨
Likeliness to Recommend
What differentiates Trello from other similar products?
Its drag-and-drop boards are so simple that even non-technical users adopt it quickly. That ease of use is hard to beat.
What is your favorite aspect of this product?
Visual layout and flexibility — it's basically a digital whiteboard that keeps your to-do list in check!
What do you dislike most about this product?
Lack of built-in reporting or native analytics. You can’t scale it much without paying for add-ons or using Zapier-type tools.
What recommendations would you give to someone considering this product?
It’s great for team task tracking and workflows, especially if you want something that requires little to no training. But if your team needs deep reporting or CRM-type features, you’ll hit limitations pretty quickly.
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Respectful
Please tell us why you think this review should be flagged.
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