Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.3 /10
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Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative
4% Neutral
94% Positive

Pros

  • Respectful
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 85

Collaboration

90

Workflow Management

86

Planning and Scheduling

86

Dependency and Milestone Tracking

84

Document Management

83

Resource Management

83

Time & Expense Tracking

83

Mobile Access

83

Budget Management

82

Hierarchical Task Management

82

Reporting

82

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

85

Ease of Data Integration

84

Breadth of Features

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

82

Vendor Support

81

Availability and Quality of Training

81

Trello Reviews

Augustine R.

  • Role: Operations
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Trello is a great tool for project management

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

I like its ease of use

What is your favorite aspect of this product?

its combining boards

What do you dislike most about this product?

Not sure about this question as I really like Trello's features.

What recommendations would you give to someone considering this product?

I would encourage someone to try the free version and get familiar with it and they will love working with it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kayode F.

  • Role: Operations
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2025

Trello: The Simple, Visual Workflow Tool

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

What makes Trello stand out for me is its visual flow and ease of use. Users don’t need tutorials. Also, you don’t need a tech team... you just open a board and start moving things around. Particularly this year, I’ve used Trello to: Plan 30-day content calendars Track client approvals Manage ghostwriting jobs Even organize my own brand collaborations

What is your favorite aspect of this product?

For me, Trello's peak is (are) Simplicity and Visual Clarity. As a Social Media Manager, I need to see my week at a glance... what’s pending, what’s scheduled, what’s blocked. Trello gives me that with one click. For content writing, it helps me move pieces from Idea to Draft to Edits and Published like a creative assembly line.

What do you dislike most about this product?

The "bad side", like I would like to call it is that it can get messy if you don’t maintain it. If you’re not consistent with archiving, updating, or labeling, your board can get very clumsy and jam-packed.

What recommendations would you give to someone considering this product?

For starters: • Use it if you’re a visual person. If you like seeing progress happen in stages, it’ll feel intuitive. • Start with a simple board (e.g., “Weekly Content Plan”) and build from there. • Add the Calendar Power-Up immediately... it’s a lifesaver for content scheduling.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Vinod S.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2025

Organizing my novel with trello boards

Likeliness to Recommend

7 /10

What differentiates Trello from other similar products?

I tried scrivener and other writing apps, but they are for writing. Trello is for organizing the writing. That is the key difference. It's a bird's eye view that no other app gives me.

What is your favorite aspect of this product?

I have one board for my whole book, a list for each chapter, and a card for each scene. I can just move scenes around to fix the story's pacing. It's like having digital index cards.

What do you dislike most about this product?

The only bad thing is there is no real offline mode, so i need internet to work on my plot. This is a big problem when i am traveling.

What recommendations would you give to someone considering this product?

Seriously, all writers have to try this for plotting. Nothing beats it.

Pros

  • Trustworthy
  • Effective Service
  • Caring
  • Client Friendly Policies

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