Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.3 /10
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Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative
4% Neutral
94% Positive

Pros

  • Respectful
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 85

Collaboration

90

Workflow Management

86

Planning and Scheduling

86

Dependency and Milestone Tracking

84

Document Management

83

Resource Management

83

Time & Expense Tracking

83

Mobile Access

83

Budget Management

82

Hierarchical Task Management

82

Reporting

82

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

85

Ease of Data Integration

84

Breadth of Features

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

82

Vendor Support

81

Availability and Quality of Training

81

Trello Reviews

Joseph S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

Decent Project Management Tool With A Few Drawback

Likeliness to Recommend

6 /10

What differentiates Trello from other similar products?

Trello is free to use, easy to implement across your organization, and simple for users to quickly understand how to use the tool.

What is your favorite aspect of this product?

I like that Trello is free to use. It's a fairly simple and straightforward project management tool. If your needs are not that advanced and you only have a few people working on a project this would be a great product to use. I like that you can tag people on tasks, schedule due dates, assign priorities, and comment on the task. We use Trello at my organization for any design requests and it gets the job done well.

What do you dislike most about this product?

I dislike the lack of text formatting options. They do exist but they are not explained well and it can be a lot of trial and error to get the text to display the way you intend. I also wish the tool could do more complex project management tasks that tools such as Jira could do, but then again this tool is free!

What recommendations would you give to someone considering this product?

Don't try and use it for large teams and complex projects.

Pros

  • Trustworthy
  • Client Friendly Policies
  • Fair
  • Altruistic

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Less Reliable

Kaede Y.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Unlike other products, Trello has a great user interface, and it can even add links to help you get to the task you need to do. Another fun feature is that it allows you to choose from a variety of great backgrounds for a pleasing aesthetic.

What is your favorite aspect of this product?

What we like best about Trello is that it has a strong structure for planning these types of processes. It is possible to plan everything day by day or task by task, and it is possible to include any material in the table, such as a text, an image, a URL link, or anything else that may be required.

What do you dislike most about this product?

Since we’ve been using this product, we haven’t discovered any flaws because the tables aren’t overly difficult to configure.

What recommendations would you give to someone considering this product?

As general Trello users, we can recommend it to anyone who wants to use it because it has many features and is simple to use.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Mohammad A.

  • Role: Consultant
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

keep track of projects by using Custom boards

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

It is possible for any project to benefits from the usage of Trello, which helps the team adapt to a more organized approach to project management. The user can sort and filter ideas quickly and easily with this strategy. The user of Trello will be able to see what tasks have been assigned and completed, ask questions, receive alerts and updates, and share this information with colleagues all in one spot. Trello's ability to store documents and photographs on my tablet is one of my favorite features since it allows me to use it as a database for all of the information related to the projects I've been working on.

What is your favorite aspect of this product?

Using Trello, the team was able to develop a number of common ground points where they were able to work together effectively. A more comprehensive project management process has emerged as a result of everyone's eagerness to keep their boards up to date, and we now have a better understanding of both the successes and challenges we've achieved thus far. Furthermore, each of our records is linked to the records of our coworkers, making it easier for us to manage claims and send letters, as well as issue numerous reports.

What do you dislike most about this product?

Trello's themes are gorgeous, inspiring you to work, and simple to use, as everything is displayed on the board. This helps me stay on top of all of my tasks and notes. As everyone now works to present and update the tasks and activities on their own boards constantly, giving the project management, stakeholders and all of the work team the ability to track tasks accurately, he defined the course of the project's operations and worked to highlight the achievements as well as the outstanding problems and risks.

What recommendations would you give to someone considering this product?

Everybody who wishes to keep track of their projects' progress should use it. Team members are encouraged to always put forward their ideas and solutions to challenges, which helps break down barriers and fosters greater cooperation in the project's best interest.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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