Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.3 /10
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In Partnership With SelectHub

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Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative
4% Neutral
94% Positive

Pros

  • Respectful
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 85

Collaboration

90

Workflow Management

86

Planning and Scheduling

86

Dependency and Milestone Tracking

84

Document Management

83

Resource Management

83

Time & Expense Tracking

83

Mobile Access

83

Budget Management

82

Hierarchical Task Management

82

Reporting

82

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

85

Ease of Data Integration

84

Breadth of Features

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

82

Vendor Support

81

Availability and Quality of Training

81

Trello Reviews

Anna M.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

Keeps everyone organized. Visually easy to use

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

The user interface is visually appealing and easy to drag and drop. Stacking of tasks helps organize projects easily.

What is your favorite aspect of this product?

Ability to upload files and keep everything in 1 place (limits the need for email or tasks falling through the cracks)

What do you dislike most about this product?

Sometimes need to connect 3rd party apps to get better features

What recommendations would you give to someone considering this product?

Easy to use, the whole team can contribute on a variety or boards/projects. Gives everyone visibility so we are more productive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate

Victoria P.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

My favorite task/organizer/note manager tool!

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

The mobile app is really easy to use - and it is very responsive and fast. I like having all of my notes that I enter on the web accessible via my mobile phone for meetings/presentations when needed

What is your favorite aspect of this product?

My favorite aspect of this product is the customization you can create - not only in the background but with the labels that support color and text. It is really helpful to label tasks and manage them with trello

What do you dislike most about this product?

I don't dislike anything about the product - once or twice notes that I made on my desktop didn't carry over onto the mobile app when I needed which made me nervous as those notes were needed for a meeting but in the end I found a way to refresh the data

What recommendations would you give to someone considering this product?

If you are looking for a tool to organize your tasks and love using colors, text, visuals then I would recommend trying out Trello!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nikos v.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

Adds daily value for carrying out tasks

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

It is accessible to start immediately without being tied to anything.

What is your favorite aspect of this product?

You can keep track of almost everything, business wise and private.

What do you dislike most about this product?

I haven't really had bad experiences with Trello.

What recommendations would you give to someone considering this product?

If you want to keep track of your tasks and also want to perform them, Trello offers a simple solution for that

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Fair

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