Atlassian

Trello

Composite Score

8.9 /10

CX Score

9.2 /10

793 Reviews Write a Review

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What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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7 Top Rated Capabilities

5 Top Rated Features

2024

6 Top Rated Capabilities

5 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

7 Top Rated Capabilities

6 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative

5% Neutral

94% Positive

Pros

Respectful
Helps Innovate
Reliable
Performance Enhancing

Feature Ratings

Average 85

Collaboration

Workflow Management

Planning and Scheduling

Dependency and Milestone Tracking

Document Management

Resource Management

Time & Expense Tracking

Mobile Access

Budget Management

Hierarchical Task Management

Reporting

Vendor Capability Ratings

Average 84

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support

Also Featured in...

Task Management

Score 9.0

View Trello in this category (opens in a new tab)

Trello Reviews

Paul W.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2021

Fantastic tool for canban working

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

The simple drag and drop ability to prioritise order and list flows

What is your favorite aspect of this product?

Either drag and drop or the ability to download many add-ons

What do you dislike most about this product?

That due dates can't send a reminder 'x' days in advance

What recommendations would you give to someone considering this product?

For a lightweight project management tool in a modern, agile working company this should definitely be considered

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

JACKLINE B.

Role: Operations
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2021

EXCELLENT TOOL FOR PROJECT MANAGER

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

-Trello is affordable, easy to use and intall ans mnage. -Trelllo has helped in organization of work and different groups with different tasks this makes wor well organized and neat. -With trello you can easily intergrate it with other softwares such such as goole drive. -It is easier to communicate with a large group of people at the same time.

What is your favorite aspect of this product?

-Trello is the easiest project management software to use because it's simple and straightforward. -Management for a project is easy, Fast and very effective. -It is easy to group into different teams with different task. -It has made it easy to make plans. -It is easy to install and use and manage. -It is easy now to track work, and get task organized. -Trello has greatly helped in keeping track of complited projects.

What do you dislike most about this product?

-The software has been of great help and has made work much easier and faster especially when it comes to work organization i cant complain much about it only that the Free version can be limited for a larger group, so you may need to upgrade to the paid version however, everything else have worked well for us as we have used the app for a while now.

What recommendations would you give to someone considering this product?

I would recommend the app to all companies, organizations and both small to large business to implement the use of Trello since its first very easy and fast to use,and affordable.It is the best software you can use especially if you need a neat work organization.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Susan D.

Role: Sales Marketing
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2021

Basic but Needs Improving

Likeliness to Recommend

7 /10

What differentiates Trello from other similar products?

Mastered at the basic Kanban style.

What is your favorite aspect of this product?

Good at the one thing and great at replicating projects or campaigns.

What do you dislike most about this product?

If you need to change up the view or assign at multiple layers, it doesn't do the best in those situations.

What recommendations would you give to someone considering this product?

If you need strictly basic Kanban project management, this is for you!

Pros

Fair
Generous Negotitation
Helps Innovate
Continually Improving Product

Cons

Less Performance Enhancing
Charges for Enhancements
Leverages Incumbent Status

Trello

What is Trello?

Company Details

Book a Free Demo Today!

Awards & Recognition

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

Trello Ratings

88 Likeliness to Recommend

95 Plan to Renew

1 Since last award

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Time & Expense Tracking Ability to track time for planning and estimating

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Budget Management Includes financial planning, cost management, and payroll budgeting.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Task Management

Trello Reviews

Paul W.

Fantastic tool for canban working

Likeliness to Recommend

Pros

JACKLINE B.

EXCELLENT TOOL FOR PROJECT MANAGER

Likeliness to Recommend

Pros

Susan D.

Basic but Needs Improving

Likeliness to Recommend

Pros

Cons

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1
Since last award

Feature Ratings

Collaboration

Workflow Management

Planning and Scheduling

Dependency and Milestone Tracking

Document Management

Resource Management

Time & Expense Tracking

Mobile Access

Budget Management

Hierarchical Task Management

Reporting

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support