Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.2 /10
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Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative
5% Neutral
94% Positive

Pros

  • Respectful
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 85

Collaboration

90

Workflow Management

87

Planning and Scheduling

86

Dependency and Milestone Tracking

84

Document Management

84

Resource Management

83

Time & Expense Tracking

83

Mobile Access

83

Budget Management

82

Hierarchical Task Management

82

Reporting

82

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Usability and Intuitiveness

86

Business Value Created

86

Quality of Features

85

Ease of Data Integration

85

Breadth of Features

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

81

Trello Reviews

Carla B.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

Great project manager.

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

1. The user interface 2. Boards and cards as the basis of its structure and functionality 3. Drag and drop to indicate the process of each task 4. Various complements 5. Power ups

What is your favorite aspect of this product?

Its price and affordability Lots of beneficial content on the internet on how to use it The active community The mobile application as functional as using Trello from the computer Fast and efficient collaborative work

What do you dislike most about this product?

Notifications are a little slow to arrive They also need to be clearer about what kind of add-ons Trello comes with in its versions (free and paid)

What recommendations would you give to someone considering this product?

Trello has a lot to offer for all types of users, it fits perfectly to the activities they perform every day, from personal tasks to business work.

Pros

  • Trustworthy
  • Respectful
  • Includes Product Enhancements
  • Helps Innovate

Faby M.

  • Role: Sales Marketing
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

Number one in task management.

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Other task and project software is more limited and more expensive, Trello has the advantage of being easy to use as well as affordable for everyone.

What is your favorite aspect of this product?

As an administrator/manager I must always have order in my daily tasks in addition to keeping track of the activities I assign to my work group, with Trello I can remotely access all these pending and make sure everything is going smoothly. I love the mobile version, some apps are less favorable on the cell phone but Trello is great.

What do you dislike most about this product?

Trello works perfectly. Only sometimes it presents problems of slowness to attach something in the cards.

What recommendations would you give to someone considering this product?

Try it, and compare. I stayed with Trello and hope to continue using this software for a long time to come. I hope my experience will help you make a decision.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Zachary Michelle M.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

Trello is extremely powerful for collaborative use

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

The main feature that makes it interesting is that, even in its free version, it contains an infinity of functionalities and is very useful, as well as being simple, very intuitive and easy to use. It does not require prior training, as can happen with other applications, and it does not need to be continually updated.

What is your favorite aspect of this product?

You can add everything to each element of a list: other lists, images, videos, documents, etc. You can work as a team through whiteboards, when a member of the team makes a change in the project or in the task is reflected on the board to be seen by the rest of the team members. Trello also has a very good search service and, in addition, tasks can be labeled with different colors depending on the changes they undergo, so that all colleagues can know the status of daily work at a glance.

What do you dislike most about this product?

The app is good, but not impressive

What recommendations would you give to someone considering this product?

Muchas integraciones con terceros. Sus famosos power ups, no los he contado pero deben ser más de 30, eso es bastante.

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring

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