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Atlassian

Trello

Composite Score

8.9 /10

CX Score

9.3 /10

810 Reviews Write a Review

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What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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6 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2025

Service Experience
Contract Negotiation
Conflict Resolution

2025

7 Top Rated Capabilities

5 Top Rated Features

2024

Conflict Resolution

2024

6 Top Rated Capabilities

5 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

7 Top Rated Capabilities

6 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative

4% Neutral

94% Positive

Pros

Respectful
Helps Innovate
Reliable
Performance Enhancing

Feature Ratings

Average 85

Collaboration

Workflow Management

Planning and Scheduling

Dependency and Milestone Tracking

Document Management

Resource Management

Time & Expense Tracking

Mobile Access

Budget Management

Hierarchical Task Management

Reporting

Vendor Capability Ratings

Average 84

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Availability and Quality of Training

Also Featured in...

Task Management

Score 9.0

View Trello in this category (opens in a new tab)

Trello Reviews

Catherine C.

Role: Industry Specific Role
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2020

Trello review

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Instant notifications when updates are done on tasks

What is your favorite aspect of this product?

Trello is very mobile friendly and can reformat to any screen size

What do you dislike most about this product?

I need to constantly have internet in order to use Trello

What recommendations would you give to someone considering this product?

Trello is a wonderful tool to get your work done in time

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

chris L.

Role: Finance
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2020

Very terrific experience with task management.

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

It's a very simple and quite confidant with project management. Tracking the milestone of project helps to plan before. Easy to rely on teams with task management.

What is your favorite aspect of this product?

Great and more convenient to rely on team for project management. Easy to schedule and plan for our projects meetings. Budgeting for project is simple thanks to Trello. Intuitive user interface

What do you dislike most about this product?

It's have a very intuitive user interface and easy to use.

What recommendations would you give to someone considering this product?

Good product with tracking the milestone of any project and easy to plan ahead Best customer support. Easy to plan and schedule for project meetings. Easy to use.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Amaya A.

Role: Industry Specific Role
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2020

Enough in examining the progress of daily tasks.

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello is distinguished from other software for the sole fact of being a subtle, clever, and simple tool to use and implement, it does not require deep knowledge to start.

What is your favorite aspect of this product?

I like it Trello provides the option to sign in for free with a variety of useful features. Easy and simple to operate on mobile devices and PC. It can be integrated with various applications. You have the option of adding files, illustrations, and explanations. Offers the ability to mark certain members. Its security system is great as it limits access to unfit members. He is strong in his technique of directing information. Keeps you informed and up to date in real time and from any device It is useful for collaborating, organizing and supplementing tasks in a project. I use Trello boards and design a project list and cards.

What do you dislike most about this product?

This software makes me a bit uncomfortable, but it is a situation that also happens with other cloud-centric software’s, if the Internet connection is not adequate this presupposes a freezing or interruption problem, which represents an inconvenience that causes the loss of essential details.

What recommendations would you give to someone considering this product?

I recommend Trello to set and accommodate each task where it needs to be for it; cards are used; it keeps you up to date on all tasks instantly from start to finish.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Trello

What is Trello?

Company Details

Book a Free Demo Today!

Awards & Recognition

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

Trello Ratings

88 Likeliness to Recommend

95 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Time & Expense Tracking Ability to track time for planning and estimating

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Budget Management Includes financial planning, cost management, and payroll budgeting.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Task Management

Trello Reviews

Catherine C.

Trello review

Likeliness to Recommend

Pros

chris L.

Very terrific experience with task management.

Likeliness to Recommend

Pros

Amaya A.

Enough in examining the progress of daily tasks.

Likeliness to Recommend

Pros

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Feature Ratings

Collaboration

Workflow Management

Planning and Scheduling

Dependency and Milestone Tracking

Document Management

Resource Management

Time & Expense Tracking

Mobile Access

Budget Management

Hierarchical Task Management

Reporting

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Availability and Quality of Training