Atlassian

Trello

Composite Score

8.9 /10

CX Score

9.2 /10

793 Reviews Write a Review

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What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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7 Top Rated Capabilities

5 Top Rated Features

2024

6 Top Rated Capabilities

5 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

7 Top Rated Capabilities

6 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

1% Negative

5% Neutral

94% Positive

Pros

Respectful
Helps Innovate
Reliable
Performance Enhancing

Feature Ratings

Average 85

Collaboration

Workflow Management

Planning and Scheduling

Dependency and Milestone Tracking

Document Management

Resource Management

Time & Expense Tracking

Mobile Access

Budget Management

Hierarchical Task Management

Reporting

Vendor Capability Ratings

Average 84

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support

Also Featured in...

Task Management

Score 9.0

View Trello in this category (opens in a new tab)

Trello Reviews

Nicole C.

Role: Finance
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2020

Trello doesn't disappoint me.

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

It is very intuitive, it is easy to move between its tools and create your personalized space, what makes it different and better is its speed despite having so many options and functions, it is always available and can be accessed from any device. In addition, it is always being updated and bringing improvements.Keyboard shortcuts.

What is your favorite aspect of this product?

I love being able to count on Trello to organize my responsibilities and daily tasks, managing my activities in one place and assigning tasks to my group, since it is easy to collaborate with this software. It's attractive, colorful, you can prioritize projects, do follow-ups, reminders and everything you need in a perfect and functional task management.

What do you dislike most about this product?

Trello can count on better power-ups, since we are paying for this service, in that part it has left me a little to be desired, however it is not something that changes my way of seeing this product since it has many more advantages than disadvantages.

What recommendations would you give to someone considering this product?

Comparing other applications and platforms with Trello as I did before implementing it, the truth is Trello was always above the other services, so you will most likely keep it too.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Winni H.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2020

Relations! improved and stronger

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

Without a doubt, working and thinking in a very visual way, through images and colored labels that are registered by means of texts. Its integration with various applications such as Google Drive allows you to collaborate on your documents and tasks simultaneously with ease, since it allows you to attach documents, spreadsheets, among others.

What is your favorite aspect of this product?

I love to build strong collaborative ties with other people. I love this great application of visual lists, I can do many more things, such as organizing my work projects, household or family tasks, travel plans, even organizing our personal life beyond work.

What do you dislike most about this product?

I like everything, it is a very useful tool

What recommendations would you give to someone considering this product?

trello favors collaboration and teamwork, accelerates decision-making, shortens distances, favors communication, and encourages us to continue working despite any circumstance from home

Pros

Trustworthy
Fair
Altruistic
Generous Negotitation

Damith L.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2020

To share Trello documents and projects

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

Regarding the cards, I like their design, they are very practical, easy to create, they can be added many things and it is very versatile, they serve to fulfill the duties of the office and the duties of the house

What is your favorite aspect of this product?

My favorite part is keeping track of my projects and assignments. Connecting from any pc or mobile device is very advantageous, because you can be anywhere and just connect from your mobile and see how things are going

What do you dislike most about this product?

Connect from anywhere through my phone, view the progress of each project, share images, files, documents, share my screen, its integrations with other platforms.

What recommendations would you give to someone considering this product?

In times of covid-19 it is very important to stay at home, for this reason I suggest trello, it is practical, really good with excellent functions that will keep us connected with the outside world

Pros

Unique Features
Effective Service
Saves Time
Continually Improving Product

Trello

What is Trello?

Company Details

Book a Free Demo Today!

Awards & Recognition

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

Trello Ratings

88 Likeliness to Recommend

95 Plan to Renew

1 Since last award

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Time & Expense Tracking Ability to track time for planning and estimating

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Budget Management Includes financial planning, cost management, and payroll budgeting.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Task Management

Trello Reviews

Nicole C.

Trello doesn't disappoint me.

Likeliness to Recommend

Pros

Winni H.

Relations! improved and stronger

Likeliness to Recommend

Pros

Damith L.

To share Trello documents and projects

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Collaboration

Workflow Management

Planning and Scheduling

Dependency and Milestone Tracking

Document Management

Resource Management

Time & Expense Tracking

Mobile Access

Budget Management

Hierarchical Task Management

Reporting

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support