BMC Software

TrueSight Server Automation

Composite Score

7.5 /10

CX Score

8.1 /10

7 Reviews Write a Review

Claim Software

What is TrueSight Server Automation?

TrueSight Server Automation allows you to quickly and securely provision, configure, patch, and maintain physical, virtual, and cloud servers.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

TrueSight Server Automation Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

71 Likeliness to Recommend

73 Plan to Renew

100 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TrueSight Server Automation?

0% Negative

0% Neutral

100% Positive

Pros

Performance Enhancing
Friendly Negotiation
Helps Innovate
Unique Features

Cons

Less Generous
Slower Product Innovation
Less Reliable

Feature Ratings

Average 77

Task Monitoring

100

Process Automation

100

Compliance Monitoring

100

Server Configuration Monitoring

100

Server Provisioning

100

Patching Automation

100

Backup

100

Task Scheduling

100

Discovery

100

Multi-Site Functionality

Remediation

Vendor Capability Ratings

Average 77

Vendor Support

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Quality of Features

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

Business Value Created

Breadth of Features

Ease of Data Integration

TrueSight Server Automation Reviews

Syed A.

Role: Operations
Industry: Telecommunications
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2024

Easy to use, but a bit pricey

Likeliness to Recommend

10 /10

What differentiates TrueSight Server Automation from other similar products?

TrueSight Server Automation differentiates itself with comprehensive automation, advanced compliance monitoring, multi-cloud management, and strong integration capabilities. Its focus on security, scalability for large enterprises, and detailed reporting make it a powerful solution for optimizing IT operations and ensuring compliance.

What is your favorite aspect of this product?

My favorite aspect of TrueSight Server Automation is its comprehensive automation capabilities. It significantly streamlines IT operations by automating server provisioning, patch management, and compliance monitoring, which not only boosts efficiency but also enhances security and reduces human error.

What do you dislike most about this product?

its complexity and steep learning curve. While it's a powerful tool, its interface and setup can be overwhelming for new users, especially those without extensive IT automation experience.

What recommendations would you give to someone considering this product?

I recommend thoroughly evaluating your organization's needs before adopting TrueSight Server Automation. Ensure you have the resources for training and implementation, as its complexity can be challenging. It’s best suited for large enterprises with extensive IT automation requirements

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Cons

Charges for Enhancements

Asif A.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2024

Automation of Network Devices.

Likeliness to Recommend

9 /10

What differentiates TrueSight Server Automation from other similar products?

- Product interface is very easy for anyone. -Audit compliance is becoming really easy for networks through this. - Human intervention is not required for small maintenance activities which makes the work really reliable and efficient.

What is your favorite aspect of this product?

It's just great to manage all your maintenance activities related to servers, your automated things centrally and in organized location.

What do you dislike most about this product?

- Charges are higher than the market. - For Linux, things are limited. -Device and application limitations are also a cause.

What recommendations would you give to someone considering this product?

Good product to deal large amount of servers together

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Sanchita J.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2024

Maintenance become easier with BMC

Likeliness to Recommend

9 /10

What differentiates TrueSight Server Automation from other similar products?

customer support is really good and outstanding. Through this server deployment and automations become very easy and efficient.

What is your favorite aspect of this product?

Server maintenance activity does not need human intervention all things become really easy on time and daily we do not need to look on those activity. Helps to secure the environment with audits reports and alarms , notification.

What do you dislike most about this product?

There are some bugs in the products which cause issue sometime and irritate.

What recommendations would you give to someone considering this product?

If you have N number of servers which requires daily ongoing activities and need deployment and patching support it is just fabulous product to consider.

Pros

Saves Time
Altruistic
Acts with Integrity
Client's Interest First

TrueSight Server Automation

What is TrueSight Server Automation?

Company Details

Need Assistance?

TrueSight Server Automation Ratings

71 Likeliness to Recommend

73 Plan to Renew

100 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love TrueSight Server Automation?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Task Monitoring Scheduling maintenance and monitoring tasks.

Process Automation The automation of the sequence of tasks within a process, to be executed without manual intervention.

Compliance Monitoring Ability to ensure that automated tasks and processes comply with regulations, standards, and/or policy.

Server Configuration Monitoring Monitor server configuration changes, and remediate drifting from configuration requirements.

Server Provisioning Provisioning of server compute and memory resources on an automated fashion, based on pre-defined parameters

Patching Automation The automated deployment and installation of server patches

Backup Automation of data backup process

Task Scheduling Scheduling maintenance tasks.

Discovery Automated discovery and identification of devices and associated applications on the network.

Multi-Site Functionality Centralized management of resources across multiple remote locations.

Remediation Expedited event management (e.g., automate remediation of alerts due to exceeding defined thresholds).

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

TrueSight Server Automation Reviews

Syed A.

Easy to use, but a bit pricey

Likeliness to Recommend

Pros

Cons

Asif A.

Automation of Network Devices.

Likeliness to Recommend

Pros

Sanchita J.

Maintenance become easier with BMC

Likeliness to Recommend

Pros

Feature Ratings

Task Monitoring

Process Automation

Compliance Monitoring

Server Configuration Monitoring

Server Provisioning

Patching Automation

Backup

Task Scheduling

Discovery

Multi-Site Functionality

Remediation

Vendor Capability Ratings

Vendor Support

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Quality of Features

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

Business Value Created

Breadth of Features

Ease of Data Integration