VUE Software Customer Reviews 2025 | SoftwareReviews

VUE Software

Composite Score

7.4 /10

CX Score

7.6 /10

8 Reviews Write a Review

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What is VUE Software?

VUE Software offers solutions built exclusively for the insurance industry that can overcome any level of complexity. Our platform supports multiple product types, distribution channels, and various hierarchy types. 400+ team members solely focused on distribution technology and innovation.

Company Details

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VUE Software Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

91 Plan to Renew

69 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love VUE Software?

0% Negative

4% Neutral

96% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 83

Document Management

Compliance Management

Claims Management

Audit Management

Fraud Management

Financial Management System

Policy Management

Analytics and Reporting

Communication Management

Risk and Fraud Assessment

Workflow Management

Vendor Capability Ratings

Average 80

Ease of Implementation

Ease of Customization

Breadth of Features

Product Strategy and Rate of Improvement

Vendor Support

Quality of Features

Availability and Quality of Training

Usability and Intuitiveness

Ease of IT Administration

Business Value Created

Ease of Data Integration

VUE Software Reviews

Fainil G.

Role: Operations
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2023

Professional Approach for Risk Management

Likeliness to Recommend

8 /10

What differentiates VUE Software from other similar products?

The software has increasingly made all the insurance premiums effective and reliable Besides, the development of new technologies for analyzing risks has made our company more focused

What is your favorite aspect of this product?

The software has established a friendly work plan for insurance purposes. Further, the deployment needs are well included in the company space

What do you dislike most about this product?

The most objective form in allowing business to thrive effectively is through the rational support and business growth

What recommendations would you give to someone considering this product?

The purpose of having this software is to increase on business risk assessments and save in costs for companies

Pros

Enables Productivity
Trustworthy
Efficient Service
Inspires Innovation

Damilola O.

Role: Finance
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2025

Better integration with CRM and ERP systems

Likeliness to Recommend

9 /10

What differentiates VUE Software from other similar products?

VUE Software stands out with its flexible customization options and seamless integration capabilities, allowing businesses to tailor workflows and connect with key systems easily.

What is your favorite aspect of this product?

The intuitive user interface combined with strong reporting features makes managing tasks and analyzing data straightforward and efficient.

What do you dislike most about this product?

The platform could improve its mobile functionality and offer more advanced automation to reduce manual workload and increase efficiency.

What recommendations would you give to someone considering this product?

Assess your integration needs carefully and ensure your team is ready for a learning curve during implementation to maximize the platform’s benefits.

Pros

Reliable
Efficient Service
Inspires Innovation
Saves Time

Victor C.

Role: Information Technology
Industry: Telecommunications
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2025

Fantastic software

Likeliness to Recommend

8 /10

What differentiates VUE Software from other similar products?

VUE Software differentiates itself by offering specialized, customizable, end-to-end cloud-based solutions tailored specifically for the insurance industry, focusing on automation, efficiency, and data analytics.

What is your favorite aspect of this product?

My favorite aspect of VUE Software is its customizability, allowing insurance businesses to tailor the platform to their specific needs and workflows, providing flexibility while streamlining operations

What do you dislike most about this product?

One potential drawback of VUE Software is its complexity; while highly customizable, this can make the setup and learning curve more challenging for users without dedicated IT support or insurance industry expertise.

What recommendations would you give to someone considering this product?

I would recommend that anyone considering VUE Software thoroughly assess their specific needs in the insurance industry, ensure they have the resources for customization and training, and take advantage of any demos or trial periods to ensure it aligns with their workflow before committing.

Pros

Enables Productivity
Unique Features
Helps Innovate
Reliable

VUE Software

What is VUE Software?

Company Details

Book a Free Demo Today!

VUE Software Ratings

84 Likeliness to Recommend

91 Plan to Renew

69 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+100 Net Emotional Footprint

How much do users love VUE Software?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Compliance Management Includes compliance controls, compliance rules engine, and compliance monitoring.

Claims Management Includes claims processing, eligibility verification, paper claims mailing, claims denials management, and electronic claims submission.

Audit Management Includes data security, audit reports, and revision control.

Fraud Management Includes identity theft protection, fraud alerts, payer authentication, and fraud investigations.

Financial Management System Includes planning, forecasting, invoicing, and cash flow management.

Policy Management Solution centralizes policies, standards, and procedures mapped to regulations or best-practices (PCI-DSS, ISO/IEC, HIPAA, etc.) with built-in templates.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Communication Management Includes verbal and non-verbal information sharing, multiple languages, and a goal-oriented objective.

Risk and Fraud Assessment Includes the ability to document, mitigate, and respond to project risk conditions across the portfolio and detect instances of potential fraudulent claims.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

VUE Software Reviews

Fainil G.

Professional Approach for Risk Management

Likeliness to Recommend

Pros

Damilola O.

Better integration with CRM and ERP systems

Likeliness to Recommend

Pros

Victor C.

Fantastic software

Likeliness to Recommend

Pros

Feature Ratings

Document Management

Compliance Management

Claims Management

Audit Management

Fraud Management

Financial Management System

Policy Management

Analytics and Reporting

Communication Management

Risk and Fraud Assessment

Workflow Management

Vendor Capability Ratings

Ease of Implementation

Ease of Customization

Breadth of Features

Product Strategy and Rate of Improvement

Vendor Support

Quality of Features

Availability and Quality of Training

Usability and Intuitiveness

Ease of IT Administration

Business Value Created

Ease of Data Integration