Workday Human Capital Management Logo Award Winner Product Badge
Workday Human Capital Management Logo Award Winner Product Badge
Workday, Inc.

Workday Human Capital Management

Composite Score
8.7 /10
CX Score
9.1 /10
Workday Human Capital Management
8.7 /10

What is Workday Human Capital Management?

Workday is a leading provider of enterprise cloud applications for finance and human resources. Founded in 2005, Workday delivers financial management, human capital management, and analytics applications designed for the world’s largest companies, educational institutions, and government agencies. Organizations ranging from medium-sized businesses to Fortune 50 enterprises have selected Workday.

Company Details


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Awards & Recognition

Workday Human Capital Management won the following awards in the Benefits Administration category

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Workday Human Capital Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workday Human Capital Management.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

99 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workday Human Capital Management?

1% Negative
4% Neutral
95% Positive

Pros

  • Trustworthy
  • Efficient Service
  • Fair
  • Performance Enhancing

Feature Ratings

Average 81

Benefits Administration

84

Regulatory Compliance

84

Payroll Integration

82

Contributions and Payment Tracking

81

Archiving and Reporting

80

User and Enrollment Management

79

Self Service Portal

79

Claims Management

78

Provider Management

78

Vendor Capability Ratings

Average 81

Breadth of Features

84

Quality of Features

84

Ease of Implementation

83

Usability and Intuitiveness

82

Business Value Created

81

Ease of Data Integration

81

Ease of IT Administration

80

Vendor Support

79

Product Strategy and Rate of Improvement

78

Ease of Customization

78

Availability and Quality of Training

78

Workday Human Capital Management Reviews

Matilda H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Dependable real-time analytics for decision making

Likeliness to Recommend

9 /10

What differentiates Workday Human Capital Management from other similar products?

Dependable with real-time insights for decision making for instance workforce metrics which helps with planning.

What is your favorite aspect of this product?

I like it leverages AI with predictive analytics and suggesting of learning opportunities and skills.

What do you dislike most about this product?

Cloud based for access of data from anywhere and so far can't complain.

What recommendations would you give to someone considering this product?

Dependable with real-time insights which is helpful for decision making like workforce metrics are helpful with planning.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ankita K.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2025

User-Friendly and Reliable for Core HR

Likeliness to Recommend

9 /10

What differentiates Workday Human Capital Management from other similar products?

Workday Human Capital Management (HCM) differentiates itself from other HR platforms through its unified architecture, real-time data analytics, and scalability across global enterprises. Unlike many systems that rely on bolt-on modules, Workday offers a single, cloud-native platform where HR, finance, and planning are fully integrated. This means data flows seamlessly across functions, enabling better decision-making and reporting. Another key differentiator is Workday’s configurability without heavy customization. HR teams can adapt workflows, business processes, and organizational structures quickly without the need for coding or develope

What is your favorite aspect of this product?

My favorite aspect of Workday Human Capital Management is its unified, real-time reporting and analytics. The ability to access up-to-date workforce data across HR, finance, and operations in one place is incredibly powerful. As a Scrum Master, this transparency helps align team structures, track workforce trends, and support data-driven decision-making without relying on multiple disconnected systems. It empowers both leadership and teams to be more proactive and strategic.

What do you dislike most about this product?

What I dislike most about Workday Human Capital Management is that it can feel somewhat rigid when it comes to supporting truly agile team structures. While it excels in traditional organizational hierarchies, it lacks native features to easily manage matrixed or cross-functional teams common in agile environments. This limits flexibility in tracking collaboration, sprint-based performance, and dynamic team assignments, which are critical for agile ways of working.

What recommendations would you give to someone considering this product?

If you’re considering Workday Human Capital Management, I’d recommend assessing how well your organization’s structure and workflows align with its strengths. Workday excels in providing a unified, scalable platform with powerful analytics and global compliance, making it ideal for medium to large enterprises with traditional HR needs. However, if your teams work heavily in agile, cross-functional ways, you should carefully evaluate whether Workday’s current features support that flexibility or if you’ll need additional tools or customizations. Also, take advantage of Workday’s configurability to tailor workflows, but be prepared for a learni

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service

Sibu S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

Workday HCM is better than BambooHR

Likeliness to Recommend

8 /10

What differentiates Workday Human Capital Management from other similar products?

Workday Human Capital Management (HCM) stands out with its unified cloud-based platform that offers real-time data, analytics, and seamless integration across HR functions. It emphasizes a user-friendly experience, continuous innovation, and adaptability to change. Unlike many legacy systems, Workday enables personalized employee experiences, agile workforce planning, and global compliance support. Its machine learning capabilities enhance decision-making and automation, making it a flexible and scalable solution suited for modern, dynamic organizations

What is your favorite aspect of this product?

My favourite aspect of Workday HCM is its unified and intuitive interface that brings together core HR functions, talent management, payroll, and analytics in one seamless platform. The real-time data and customisable dashboards make it incredibly easy to make informed decisions quickly. It's especially valuable for large, complex organisations looking for scalability without sacrificing user experience. The mobile access and automation capabilities significantly streamline administrative tasks, empowering HR teams to focus more on strategy than operations.

What do you dislike most about this product?

specially for new users or smaller organisations without dedicated training resources. The interface, while powerful, can feel overwhelming due to the sheer number of features and options. Customisation is limited without technical expertise, and making system changes often requires assistance from Workday consultants, which can be costly. Additionally, some users report slower performance during high-traffic periods, impacting overall user experience and productivity.

What recommendations would you give to someone considering this product?

If you're considering Workday HCM, ensure your organisation is ready to invest in thorough training and change management. It’s a powerful tool best suited for mid-to-large enterprises with complex HR needs. Work closely with implementation partners to tailor the setup to your processes. Start with clear goals and prioritise modules based on business impact. Finally, leverage the user community and support resources to navigate the learning curve efficiently.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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