Workday Human Capital Management Logo Award Winner Product Badge
Workday Human Capital Management Logo Award Winner Product Badge
Workday, Inc.

Workday Human Capital Management

Composite Score
8.7 /10
CX Score
8.9 /10
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Workday Human Capital Management
8.7 /10

What is Workday Human Capital Management?

Workday is a leading provider of enterprise cloud applications for finance and human resources. Founded in 2005, Workday delivers financial management, human capital management, and analytics applications designed for the world’s largest companies, educational institutions, and government agencies. Organizations ranging from medium-sized businesses to Fortune 50 enterprises have selected Workday.

Company Details

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Awards & Recognition

Workday Human Capital Management won the following awards in the Human Capital Management - Enterprise category

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Workday Human Capital Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workday Human Capital Management.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workday Human Capital Management?

4% Negative
7% Neutral
89% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Client Friendly Policies
  • Transparent

Feature Ratings

Average 83

Employee Record

86

Workforce Planning

85

Talent Acquisition

84

Document Management (DMS) Capabilities

84

Talent Management

84

Compensation Planning & Forecasting

83

Self-Service Applicant Portal​

83

Performance Management

83

Benefits Administration

83

Payroll Administration

83

Time and Attendance

82

Vendor Capability Ratings

Average 80

Business Value Created

82

Quality of Features

82

Usability and Intuitiveness

82

Ease of Implementation

81

Breadth of Features

81

Ease of IT Administration

81

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

79

Vendor Support

79

Ease of Data Integration

78

Ease of Customization

76

Workday Human Capital Management Reviews

Natasha K.

  • Role: Student Academic
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2023

Very reliable but not easy to customize

Likeliness to Recommend

8 /10

What differentiates Workday Human Capital Management from other similar products?

Breadth of features

What is your favorite aspect of this product?

Ability to configure without coding so can be performed by the business team and not IT team

What do you dislike most about this product?

Cannot easily customize

What recommendations would you give to someone considering this product?

Enable more customization without purchasing Workday Extend

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

Matilda H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Dependable real-time analytics for decision making

Likeliness to Recommend

9 /10

What differentiates Workday Human Capital Management from other similar products?

Dependable with real-time insights for decision making for instance workforce metrics which helps with planning.

What is your favorite aspect of this product?

I like it leverages AI with predictive analytics and suggesting of learning opportunities and skills.

What do you dislike most about this product?

Cloud based for access of data from anywhere and so far can't complain.

What recommendations would you give to someone considering this product?

Dependable with real-time insights which is helpful for decision making like workforce metrics are helpful with planning.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ankita K.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2025

User-Friendly and Reliable for Core HR

Likeliness to Recommend

9 /10

What differentiates Workday Human Capital Management from other similar products?

Workday Human Capital Management (HCM) differentiates itself from other HR platforms through its unified architecture, real-time data analytics, and scalability across global enterprises. Unlike many systems that rely on bolt-on modules, Workday offers a single, cloud-native platform where HR, finance, and planning are fully integrated. This means data flows seamlessly across functions, enabling better decision-making and reporting. Another key differentiator is Workday’s configurability without heavy customization. HR teams can adapt workflows, business processes, and organizational structures quickly without the need for coding or develope

What is your favorite aspect of this product?

My favorite aspect of Workday Human Capital Management is its unified, real-time reporting and analytics. The ability to access up-to-date workforce data across HR, finance, and operations in one place is incredibly powerful. As a Scrum Master, this transparency helps align team structures, track workforce trends, and support data-driven decision-making without relying on multiple disconnected systems. It empowers both leadership and teams to be more proactive and strategic.

What do you dislike most about this product?

What I dislike most about Workday Human Capital Management is that it can feel somewhat rigid when it comes to supporting truly agile team structures. While it excels in traditional organizational hierarchies, it lacks native features to easily manage matrixed or cross-functional teams common in agile environments. This limits flexibility in tracking collaboration, sprint-based performance, and dynamic team assignments, which are critical for agile ways of working.

What recommendations would you give to someone considering this product?

If you’re considering Workday Human Capital Management, I’d recommend assessing how well your organization’s structure and workflows align with its strengths. Workday excels in providing a unified, scalable platform with powerful analytics and global compliance, making it ideal for medium to large enterprises with traditional HR needs. However, if your teams work heavily in agile, cross-functional ways, you should carefully evaluate whether Workday’s current features support that flexibility or if you’ll need additional tools or customizations. Also, take advantage of Workday’s configurability to tailor workflows, but be prepared for a learni

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service

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