What is Workplace from Meta?

Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

Company Details


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Awards & Recognition

Workplace from Meta won the following awards in the Digital Workplace category

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Workplace from Meta Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workplace from Meta.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workplace from Meta?

4% Negative
4% Neutral
92% Positive

Pros

  • Respectful
  • Fair
  • Caring
  • Friendly Negotiation

Feature Ratings

Average 80

News Feed

85

Instant Messaging

83

Live Video Capabilities

83

Chat Capabilities

83

Diversity and Inclusion

83

Employee Directory

83

Home Page

82

Mobile App

82

Employee Engagement

81

Discussion Forums

80

Single Sign-On (SSO)

80

Vendor Capability Ratings

Average 79

Quality of Features

82

Breadth of Features

81

Usability and Intuitiveness

81

Ease of IT Administration

81

Ease of Implementation

80

Ease of Customization

79

Ease of Data Integration

78

Business Value Created

78

Availability and Quality of Training

78

Product Strategy and Rate of Improvement

76

Vendor Support

73

Workplace from Meta Reviews

Faiz S.

  • Role: Consultant
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Great platform to foster culture and communication

Likeliness to Recommend

8 /10

What differentiates Workplace from Meta from other similar products?

- Workplace takes the benefit and the popularity of Facebook into company-grade platform called Workplace from Meta. Users will easily adapt and fully utilized Workplace, in other words company will gain faster ROI of adoption and implementation. - One of the best platforms to increase employee engagement, with interactive and user-friendly user interface. - Rich communication and engagement feature, you can create announcement, polling for company-wide or certain department or group

What is your favorite aspect of this product?

- User friendly interface - Interactive and popular feature

What do you dislike most about this product?

- lack of office-productivity tools within the platform

What recommendations would you give to someone considering this product?

Workplace from Meta is probably the best communication and employee engagement platform available in the market, equipped with the most popular and interactive communication and engagement features that takes the benefit from one of the most popular social media which is Facebook, yet this platform is very secure since you have full control over your users, information and data policy within the platform.

Pros

  • Caring
  • Fair
  • Helps Innovate
  • Trustworthy

Cons

  • Vendor's Interest First

SUMIT B.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Features, Comparisons, and Future Considerations

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

Workplace integrates with tools like Google Drive, Dropbox, OneDrive, Jira, Salesforce, and Zoom, allowing organizations to leverage their existing workflows.

What is your favorite aspect of this product?

Workplace includes chat features for one-on-one or group conversations, enabling quick communication among team members.

What do you dislike most about this product?

Meta announced the discontinuation of Workplace, with the platform set to shut down in phases over the next two years.

What recommendations would you give to someone considering this product?

Given the upcoming discontinuation of Workplace, organizations should consider exploring alternative collaboration platforms that offer similar features and align with their long-term communication and productivity needs.

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Saves Time

Elsa A.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Intuitive interface fosters collaboration!

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

Workplace from Meta stands out with its user-friendly, Facebook-like interface and focus on company culture. It offers features like groups, live video, and strong real-time communication tools, making it easy for all employees, including frontline workers, to connect and collaborate.

What is your favorite aspect of this product?

My favorite aspect of Workplace from Meta is its intuitive, familiar interface, which makes it easy for employees to adapt and engage. The emphasis on fostering company culture through features like groups and live video helps enhance collaboration and connection among team members.

What do you dislike most about this product?

One common dislike about Workplace from Meta is that its social media-style interface can lead to distractions, making it harder for users to focus on work. Additionally, some users may find the search functionality less effective for locating specific content or past discussions.

What recommendations would you give to someone considering this product?

Explore Workplace's features like groups and live video for better collaboration. Provide training for your team and set guidelines to reduce distractions while integrating it with other tools for smoother workflows.

Pros

  • Reliable
  • Saves Time
  • Altruistic
  • Friendly Negotiation

Cons

  • Less Transparent

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