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Workplace from Meta

Composite Score

8.1 /10

CX Score

8.4 /10

59 Reviews Write a Review

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What is Workplace from Meta?

Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

Company Details

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Workplace from Meta Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workplace from Meta.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

91 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workplace from Meta?

0% Negative

3% Neutral

97% Positive

Pros

Trustworthy
Respectful
Saves Time
Efficient Service

Feature Ratings

Average 81

Video Conferencing

Instant Messaging

Screen Share

Audio Conferencing VoIP

Audio Conferencing Call in Bridge

Audio Controls

Keyboard Mouse Control

File Transfer

Facilitator Functions

Virtual Whiteboard

Application Share

Vendor Capability Ratings

Average 79

Quality of Features

Business Value Created

Ease of Implementation

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Ease of Customization

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support

Also Featured in...

Business Instant Messaging - Enterprise

Score 8.8

View Workplace from Meta in this category (opens in a new tab)

Business Instant Messaging - Midmarket

Score 8.8

View Workplace from Meta in this category (opens in a new tab)

Digital Workplace

Score 8.6

View Workplace from Meta in this category (opens in a new tab)

Workplace from Meta Reviews

vivek p.

Role: Information Technology
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2024

Powerful collaboration tool

Likeliness to Recommend

8 /10

What differentiates Workplace from Meta from other similar products?

Familiar Social Media Interface

What is your favorite aspect of this product?

familiar and intuitive interface

What do you dislike most about this product?

limited integration ecosystem

What recommendations would you give to someone considering this product?

Consider Its Mobile Accessibility

Pros

Trustworthy
Client's Interest First
Generous Negotitation
Friendly Negotiation

Arthur V.

Role: Operations
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2024

Fantastic product

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

it great for fostering company culture and connecting employees, but criticize its lack of advanced project management capabilities and potential for distractions

What is your favorite aspect of this product?

Workplace from Meta generally praise its user-friendly, Facebook-like interface, strong communication features like groups and live video,

What recommendations would you give to someone considering this product?

Intuitive interface similar to Facebook, making it easy to adopt for most users. Effective for quick communication through groups and chat features

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Afaq M.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2024

essential for digital workplace-meta

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

it is unique on its own. No comparisons here.

What is your favorite aspect of this product?

the product is designed in a way that once you get a grip on, it becomes easy.

What recommendations would you give to someone considering this product?

purchase all what it offers because meta is the new everything.

Pros

Continually Improving Product
Unique Features
Efficient Service
Effective Service

Workplace from Meta

What is Workplace from Meta?

Company Details

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Workplace from Meta Ratings

87 Likeliness to Recommend

91 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Workplace from Meta?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Instant Messaging Real-time, text-based communication between two or more people

Screen Share Ability to share a computer screen for viewing by web conference participants

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Keyboard Mouse Control Host can grant or remove control

File Transfer File transfer services

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Application Share Ability to share a single application only for viewing by web conference participants

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Business Instant Messaging - Enterprise

Business Instant Messaging - Midmarket

Digital Workplace

Workplace from Meta Reviews

vivek p.

Powerful collaboration tool

Likeliness to Recommend

Pros

Arthur V.

Fantastic product

Likeliness to Recommend

Pros

Afaq M.

essential for digital workplace-meta

Likeliness to Recommend

Pros

Feature Ratings

Video Conferencing

Instant Messaging

Screen Share

Audio Conferencing VoIP

Audio Conferencing Call in Bridge

Audio Controls

Keyboard Mouse Control

File Transfer

Facilitator Functions

Virtual Whiteboard

Application Share

Vendor Capability Ratings

Quality of Features

Business Value Created

Ease of Implementation

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Ease of Customization

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support