What is Workplace from Meta?

Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

Company Details


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Awards & Recognition

Workplace from Meta won the following awards in the Digital Workplace category

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Workplace from Meta Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workplace from Meta.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workplace from Meta?

4% Negative
4% Neutral
92% Positive

Pros

  • Respectful
  • Fair
  • Caring
  • Friendly Negotiation

Feature Ratings

Average 80

News Feed

85

Instant Messaging

83

Live Video Capabilities

83

Chat Capabilities

83

Diversity and Inclusion

83

Employee Directory

83

Home Page

82

Mobile App

82

Employee Engagement

81

Discussion Forums

80

Single Sign-On (SSO)

80

Vendor Capability Ratings

Average 79

Quality of Features

82

Breadth of Features

81

Usability and Intuitiveness

81

Ease of IT Administration

81

Ease of Implementation

80

Ease of Customization

79

Ease of Data Integration

78

Business Value Created

78

Availability and Quality of Training

78

Product Strategy and Rate of Improvement

76

Vendor Support

73

Workplace from Meta Reviews

Dishant G.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Fantastic product

Likeliness to Recommend

7 /10

What differentiates Workplace from Meta from other similar products?

Workplace from Meta emphasizes a familiar, social media-style interface, which makes it easier for employees to adapt. It also seamlessly integrates with other Meta platforms like WhatsApp and Facebook, offering social collaboration tools that blend with business needs.

What is your favorite aspect of this product?

The ease of communication through features like Workplace Chat and News Feed, which replicate familiar social media functions, allows for smoother, more informal communication across teams.

What do you dislike most about this product?

Workplace from Meta lacks advanced project management capabilities, which could limit its utility for teams seeking a more comprehensive work collaboration tool with detailed tracking options.

What recommendations would you give to someone considering this product?

If your organization values social-style communication and seamless integration with Meta's other tools, Workplace is a great fit. However, for heavy-duty project management, you may need additional tools.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

Sahil C.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Tool for streamlining Communication within org

Likeliness to Recommend

8 /10

What differentiates Workplace from Meta from other similar products?

1. It has a very user friendly interface 2, The app has very unique features such as news feeds and live telecastng options 3. It integrates with other tools very well

What is your favorite aspect of this product?

1, It can be accessed on mobile as well 2. The information can be shared on real time basis 3. To login is very easy

What do you dislike most about this product?

1, The customer support is not up to the mark 2. the news feeds act as a potential distractions

What recommendations would you give to someone considering this product?

If you are looking for an innovative workspace solution, then you must go for this

Pros

  • Helps Innovate
  • Continually Improving Product
  • Efficient Service
  • Caring

Cons

  • Less Effective Service
  • Vendor Friendly Policies

Sharanya P.

  • Role: Operations
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

It brides Professionalism and social dynamics

Likeliness to Recommend

8 /10

What differentiates Workplace from Meta from other similar products?

The aspect of building a collaborative community, coupled with intuitive file sharing

What is your favorite aspect of this product?

Hosting virtual town halls and Q&A sessions directly within the platform.

What do you dislike most about this product?

We missed an urgent update due to a delay in mobile notifications leading to a brief misalignment in team priorities. A more immediate notification system would have mitigated this.

What recommendations would you give to someone considering this product?

Just recognize the potential for Workplace to go beyond traditional communication tools and it won't be a brainer anymore.

Pros

  • Efficient Service
  • Fair
  • Enables Productivity
  • Saves Time

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