Workplace from Meta

Composite Score

8.9 /10

CX Score

9.1 /10

93 Reviews Write a Review

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What is Workplace from Meta?

Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

Company Details

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Workplace from Meta Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workplace from Meta.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workplace from Meta?

1% Negative

4% Neutral

95% Positive

Pros

Respectful
Efficient Service
Trustworthy
Appreciates Incumbent Status

Feature Ratings

Average 83

Instant Messaging

Voice and Video Collaboration

Search

Notifications

File Sharing Collaboration

Granular Access Management

Task Management

Cross Platform Support

Document Collaboration

Integration With Productivity Tools

Screen Sharing

Vendor Capability Ratings

Average 83

Ease of IT Administration

Business Value Created

Usability and Intuitiveness

Ease of Implementation

Product Strategy and Rate of Improvement

Quality of Features

Ease of Data Integration

Availability and Quality of Training

Ease of Customization

Breadth of Features

Vendor Support

Also Featured in...

Business Instant Messaging - Enterprise

Score 8.9

View Workplace from Meta in this category (opens in a new tab)

Digital Workplace

Score 8.7

View Workplace from Meta in this category (opens in a new tab)

Workplace from Meta Reviews

Margaret Z.

Role: Sales Marketing
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2023

A labor development solution

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

This is usually one of the most widely used tools for work team communications today and is prized for its ease and components that make it accessible. This tool stands out for its integration with frequently used systems such as Office 365 or Google Drive, to name a few. some and work as a plugin to connect them all

What is your favorite aspect of this product?

I like it because it may seem like just a work tool to unite the entire business sector and allow them to work as a team, but it is much more than that, this tool allows you to manage functions that help improve the workflow, allowing document management as well as storage and most importantly, you can work from anywhere

What do you dislike most about this product?

I have no problems with this tool, it is one of the most popular

What recommendations would you give to someone considering this product?

It is a fairly secure tool, and it is also a digital workspace that is constantly being developed.

Pros

Helps Innovate
Continually Improving Product
Reliable
Efficient Service

Quazi Motahar H.

Role: Human Resources
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2022

Workplace from Meta: Creating Team collaboration

Likeliness to Recommend

10 /10

What differentiates Workplace from Meta from other similar products?

Workplace from Meta is a great tool with great features. Connecting with the team members and colleagues with ease; sharing important files and adding documents in knowledge library, live chat and meeting options with very simple and easy to use UI makes Workplace from Meta unique from its competitors.

What is your favorite aspect of this product?

Easy to use; simple UI and UX as it's similar to Facebook; Supports mobile devices; File sharing and live meeting with ease; Secured and different chat option and group option for diverse team members; For companies that have diverse employees and remote offices it's a must-have tool.

What do you dislike most about this product?

I liked everything about Workplace from Meta. Just sometimes while navigating from the browser it took some delays while loading home pages.

What recommendations would you give to someone considering this product?

Companies or firms that have diverse employees from all around the world and mainly focus on remote working can use this tool to enhance the co-ordination and communications between the team members and management. Connecting team members for meeting or achieving any company goals by sharing important files and knowledge sharing can be done by this tool. Ultimate team collaboration tool with instant messaging and connecting features.

Pros

Security Protects
Helps Innovate
Continually Improving Product
Reliable

Amol W.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

Fantastic product ,east to use with great features

Likeliness to Recommend

10 /10

What differentiates Workplace from Meta from other similar products?

Provides the public reviews about the company. So you can evaluate people's opinions before committing to the company. Allows people to comment about their personal experiences with the company, so you can get a better understanding of what to expect from the company. It works well for advertising properties because your posts show up in public feeds for everyone to see on a daily basis.

What is your favorite aspect of this product?

Enhance the seamlessness of remote work. Working face-to-face provides more insight, via body language predominately, into how clients and team members are feeling. This lack of in-person interaction can make communication less effective.

What do you dislike most about this product?

Mobbile application,the main problem aint the product itself but how workers uses it. Business allowing it at work needs to enforce strong policies about it to be sure people are getting paid to do their work and not use Facebook all day.

What recommendations would you give to someone considering this product?

Go for the product ,easy to use with great features.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Workplace from Meta

What is Workplace from Meta?

Company Details

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Awards & Recognition

Workplace from Meta Ratings

88 Likeliness to Recommend

1 Since last award

96 Plan to Renew

1 Since last award

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Workplace from Meta?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Instant Messaging Real-time, text-based communication between two or more people

Voice and Video Collaboration The ability to have video and audio conversations/conferences, either between two people or within large groups.

Search The system can search an entire body of a document for a keyword or phrase.

Notifications Tool alerts business of an application generated event.

File Sharing Collaboration Users share, view, edit, discuss, and provide feedback on content, synchronously or asynchronously, either natively or through a third-party integration.

Granular Access Management Able to ensure that only your team has access to information, or open up access to other groups, roles, users, etc.

Task Management Includes task prioritizing, task assignments, subtasks, and task tracking and monitoring.

Cross Platform Support Includes the variety of client devices and operating systems supported by the solution.

Document Collaboration Multiple people can work simultaneously on the same file or set of files

Integration With Productivity Tools Ability to integrate with the tools people use to do their jobs

Screen Sharing The ability to share screens.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Business Instant Messaging - Enterprise

Digital Workplace

Workplace from Meta Reviews

Margaret Z.

A labor development solution

Likeliness to Recommend

Pros

Quazi Motahar H.

Workplace from Meta: Creating Team collaboration

Likeliness to Recommend

Pros

Amol W.

Fantastic product ,east to use with great features

Likeliness to Recommend

Pros

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Feature Ratings

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Search

Notifications

File Sharing Collaboration

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Task Management

Cross Platform Support

Document Collaboration

Integration With Productivity Tools

Screen Sharing

Vendor Capability Ratings

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