Workplace from Meta
8.9 /10

What is Workplace from Meta?

Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

Company Details


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Awards & Recognition

Workplace from Meta won the following awards in the Business Instant Messaging - Midmarket category

Workplace from Meta Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workplace from Meta.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workplace from Meta?

1% Negative
4% Neutral
95% Positive

Pros

  • Respectful
  • Efficient Service
  • Trustworthy
  • Appreciates Incumbent Status

Feature Ratings

Average 83

Instant Messaging

88

Voice and Video Collaboration

84

Search

83

Notifications

83

File Sharing Collaboration

82

Granular Access Management

82

Task Management

81

Cross Platform Support

79

Document Collaboration

79

Integration With Productivity Tools

79

Screen Sharing

77

Vendor Capability Ratings

Average 83

Ease of IT Administration

85

Business Value Created

84

Usability and Intuitiveness

84

Ease of Implementation

83

Product Strategy and Rate of Improvement

83

Quality of Features

83

Ease of Data Integration

83

Availability and Quality of Training

83

Ease of Customization

82

Breadth of Features

82

Vendor Support

79

Workplace from Meta Reviews

Lawrence M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Workplace is a great collaboration tool

Likeliness to Recommend

8 /10

What differentiates Workplace from Meta from other similar products?

We're using this system to improve internal communications and boost participation across the company. To increase employee involvement and address concerns raised in annual company surveys, we undertake a number of campaigns on this platform.

What is your favorite aspect of this product?

Meta's Workplace has been an invaluable tool for our team as we've adjusted to hybrid work schedules since the flu epidemic. The platform allowed us to keep all of our workers in touch even when they couldn't be in the same place at the same time. The software serves as a central hub for all internal communications, as well as meetings, live video, and file sharing.

What do you dislike most about this product?

Improvements can be made in analytics at any time. For those not accustomed to using such platforms, the interface may seem overwhelming at first. Lots of scut work and paperwork is needed.

What recommendations would you give to someone considering this product?

The social element of Workplace from Meta makes it ideal for multinational corporations or organizations with geographically distributed teams, as employees can review and catch up on material in their own time, while managers and executives may develop and share content in a number of formats. It promotes free speech by giving employees of all ranks a platform to share their thoughts and gain recognition for their accomplishments.

Pros

  • Unique Features
  • Efficient Service
  • Saves Time
  • Security Protects

Eduardo E G.

  • Role: Public Sector
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Start working with a familiar user interface!

Likeliness to Recommend

8 /10

What differentiates Workplace from Meta from other similar products?

Everyone feels at ease using this user interface. Searching for the appropriate places to start a chat, a meeting, or seek up a knowledge article doesn't take any time. It is simple to comprehend and utilize because the UI resembles Facebook. A fantastic place to upload materials that anybody may access is the Knowledge Library.

What is your favorite aspect of this product?

Project groups foster the creation of more pertinent talks while the chat feature enables users to provide real-time comments. Unlimited photo and video uploads are available. it keeps up Facebook's culture. We can post questions from the Facebook group at work and provide answers for those questions.

What do you dislike most about this product?

The way the message was organized needed to be much improved. People often easily miss crucial messages, thus it's important to mention them in texts in order to inform them also message responses need to be improved. When you are participating in the same thread and topic, it is difficult to respond to a specific message.

What recommendations would you give to someone considering this product?

It takes a little while to share a file over WP, and during the attachment, the file can disappear for a brief period of time. It can be tricky, so you should wait and double-check that your data is being sent also iI receive updates on every action and therefore you should deactivate them if you do not prefer it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Efficient Service
  • Respectful

Melisa T.

  • Role: Human Resources
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Quick and easy software for easy chat!

Likeliness to Recommend

8 /10

What differentiates Workplace from Meta from other similar products?

The working environment from Meta is the best stage for reaching out to all partners in the best imaginative manner. For organizations that have different representatives and distant workplaces, Workplace Meta is the best stage. I can share my documents, questions, and live gatherings at this stage. It's exceptionally easy to use as its UI and UX is like Facebook. Additionally, it upholds various gadgets and is simple to explore. Nothing fascinates me better in the Workplace than Groups. I love the Group highlight, as it empowers me to hold fabulous work and non-business-related discussions with select co-representatives in my association.

What is your favorite aspect of this product?

The work environment gives an option in contrast to messages from one individual to another, nonstop commitment, and correspondence between representatives of my association in various urban areas. The work environment has helped in building areas of strength for a bond, among representatives in my association. In fact, I have met and connected with additional representatives of my association in Workplace, then I have met in actual work life. Correspondences, for the most part, we can interface with a similar group from different areas to trade thoughts for new ventures or clients.

What do you dislike most about this product?

Working environment Chat isn't dependable as far as having the option to erase a remark you sent. Some of the time it works, now and again it doesn't. There isn't anything extraordinary about Workplace. No one requested a "Facebook for Work", and we as of now utilize Slack for pretty much whatever might be shared on Workplace. I want to additional portion on each page. For instance, I want to have different subpages inside my page to see Metrics, Updates, Wins, Losses, and so on. It would truly help.

What recommendations would you give to someone considering this product?

Large organizations or firms, that have different representatives from one side of the planet to the other and to settling on any last choice. Basically, centers around remote working can utilize this to improve the correspondence between the representatives and the executives. The board can go live and share their notification or gatherings utilizing it. It feels like you are nearby while utilizing this stage. I would agree that initially do some exploration prior to settling on any last choice.

Pros

  • Respectful
  • Acts with Integrity
  • Generous Negotitation
  • Helps Innovate

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