
What is Workplace from Meta?
Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.
Company Details
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
96 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Workplace from Meta?
Pros
- Respectful
- Efficient Service
- Trustworthy
- Appreciates Incumbent Status
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Voice and Video Collaboration
Search
Notifications
File Sharing Collaboration
Granular Access Management
Task Management
Cross Platform Support
Document Collaboration
Integration With Productivity Tools
Screen Sharing
Vendor Capability Ratings
Ease of IT Administration
Business Value Created
Usability and Intuitiveness
Ease of Implementation
Product Strategy and Rate of Improvement
Quality of Features
Ease of Data Integration
Availability and Quality of Training
Ease of Customization
Breadth of Features
Vendor Support
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Workplace from Meta Reviews

Lisa C.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
A Quality Communication Platform
Likeliness to Recommend
What differentiates Workplace from Meta from other similar products?
Workplace by Meta is very user-friendly and has simple and familiar user interface which allows every user to use their features without any confusion and frustration. They have great chat capabilities and features. It is very easy to share the news with clients and customers. To do any sort of announcement is very feasible and easy.
What is your favorite aspect of this product?
Workplace by Meta brings groups of people together to share information and stories. Their chat app is pretty decent and elegant. It is a very large group meeting broadcast platform to manage everything. They have the best UI system because it is similar to Facebook and most familiar to most employees. Their newsfeed track is very good to keep track of everything including the company’s updates and team news.
What do you dislike most about this product?
Workplace by Meta does not have video meeting features and we have to perform everything through text and voice messages which are very frustrating. It does not integrate well with the third party and the organizations. There is no screen sharing capability and if we want to do any sort of live meeting or conference we cannot do it. It is not feasible for the old coworkers and customers. It sometimes causes time to sink at work.
What recommendations would you give to someone considering this product?
Workplace by Meta is recommended because it is very user-friendly and easy to manage.
Pros
- Helps Innovate
- Trustworthy
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
Isabella G.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2022
Easy to use and implement. Tech companies love it.
Likeliness to Recommend
What differentiates Workplace from Meta from other similar products?
Workplace is so similar to Facebook itself that it requires little to no training at all. The chat and video conferencing features works great and can host up to 50 people at once, in case you need more than 50 people, you can integrate with any video platform (such as Zoom) and connect with it. The knowledge library works as an intranet and you can categorize the topics/contents, plus you can also manage access rights for each folder.
What is your favorite aspect of this product?
Similarity to Facebook. Companies with young people or people who are not techy-savy usually loves it.
What do you dislike most about this product?
The support is very weak. It takes days to get in contact with someone in the support team, however there are lots of content online about it, so most of the times you can fix it yourself.
What recommendations would you give to someone considering this product?
Workplace is very cheap given all the features and functionalities you will get.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Less Efficient Service
- Less Effective Service
- Less Generous
Please tell us why you think this review should be flagged.
Rashid C.
- Role: Operations
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Jun 2022
Fabulous features for employee inclusiveness
Likeliness to Recommend
What differentiates Workplace from Meta from other similar products?
Workplace from Meta is unique product as it has multiple employee inclusiveness and organizational integrity tools within one platform. There are certain features which other communication products doesn't have, like broadcasting of organizational announcements and news bulletin to all employees at once or can be shared to limited audience as per requirements. It has all the abilities of strong communication tool at one place as we can do chat, audio call, video call, conferencing, file sharing, webinars, and broadcasting all through one platform.
What is your favorite aspect of this product?
My favorite aspects are video conferencing and team collaboration tools in Workplace from Meta.
What do you dislike most about this product?
The excessive email notifications from irrelevant groups are sometimes annoying.
What recommendations would you give to someone considering this product?
It is a great communication and collaboration tool and big organizations can use it for multiple purposes and can enhance employee inclusiveness through this tool. Very much recommended for the people considering it.
Pros
- Reliable
- Enables Productivity
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.
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