Workplace from Meta

Composite Score

8.9 /10

CX Score

9.1 /10

93 Reviews Write a Review

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What is Workplace from Meta?

Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

Company Details

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Workplace from Meta Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workplace from Meta.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workplace from Meta?

1% Negative

4% Neutral

95% Positive

Pros

Respectful
Efficient Service
Trustworthy
Appreciates Incumbent Status

Feature Ratings

Average 83

Instant Messaging

Voice and Video Collaboration

Search

Notifications

File Sharing Collaboration

Granular Access Management

Task Management

Cross Platform Support

Document Collaboration

Integration With Productivity Tools

Screen Sharing

Vendor Capability Ratings

Average 83

Ease of IT Administration

Business Value Created

Usability and Intuitiveness

Ease of Implementation

Product Strategy and Rate of Improvement

Quality of Features

Ease of Data Integration

Availability and Quality of Training

Ease of Customization

Breadth of Features

Vendor Support

Also Featured in...

Business Instant Messaging - Enterprise

Score 8.9

View Workplace from Meta in this category (opens in a new tab)

Digital Workplace

Score 8.7

View Workplace from Meta in this category (opens in a new tab)

Workplace from Meta Reviews

Henrique C.

Role: Information Technology
Industry: Telecommunications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2022

Easy to use, but features disappoint.

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

Familiar tool, similar to messenger Facebook.

What is your favorite aspect of this product?

Familiar tool, similar to messenger Facebook.

What do you dislike most about this product?

file sharing failures

What recommendations would you give to someone considering this product?

Very good product and easy to use.

Pros

Performance Enhancing
Saves Time
Respectful
Helps Innovate

Robert-McKay P.

Role: Human Resources
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2022

A top tool used for communication.

Likeliness to Recommend

8 /10

What differentiates Workplace from Meta from other similar products?

It is a decent app for all staff members work in one place and we can passing data with all company during a single place. We will share files involving the corporate and chat with our staff members. Workplace from Facebook is a excellent place we can work in one place with our teammates. We will share documents and chat with our teammates. We will store knowledge in this platform and share it with our team.

What is your favorite aspect of this product?

What i really like regarding workplace by Facebook is that it’s most likely the foremost unique on-line workplace tool in the marketplace. You’re ready to collaborate together with your team, post unique content, all whereas having a interface that everybody is familiar with – Facebook. Workplace from Facebook may be a digital place wherever we will connect with our workers members and share own suggestion to profit our company. User inference is comparable to the most FB account there aren’t any changes.

What do you dislike most about this product?

The only issue that I dislike is that Facebook doesn’t offer you use-cases or tools to create the expertise even higher for everyone. They only throw you in and have you ever figured it out. However, it’s quite intuitive so it’s not too much of a problem.

What recommendations would you give to someone considering this product?

This is nice especially now that almost all of the businesses are performing from home. This can facilitate us get to grasp different team members inside our group.

Pros

Helps Innovate
Continually Improving Product
Trustworthy
Unique Features

Mariana E.

Role: Human Resources
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2022

Workplace, communication tool

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

Workplace by Meta is not only used for video calling but me and my employees can chat as well. It helps in keeping all the team members engaged all the time. It helps in growing up any communication. It also introduces a great culture and helps in handling all the work-related problems. Workplace is integrated with a lot of different apps.

What is your favorite aspect of this product?

It has a knowledge library which is the best way to gather all your documents, policies and training materials at one place. It also allows all the users to share all sorts of formal and informal content in any way possible. It also has a free trial. Moreover, it has no connectivity issues too.

What do you dislike most about this product?

The layout of Workplace by Meta can be a bit confusing. It can be intimidating for any new user and it may take user several days to learn about this application and all its tools and features. No personal information of the user is added so it gets a bit hard to recognize the person.

What recommendations would you give to someone considering this product?

I have seen some of the biggest brands of the world using this application to engage their employees. It is the same technology that connects people on Facebook so I can use it on any device.

Pros

Helps Innovate
Performance Enhancing
Trustworthy
Caring

Workplace from Meta

What is Workplace from Meta?

Company Details

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Awards & Recognition

Workplace from Meta Ratings

88 Likeliness to Recommend

1 Since last award

96 Plan to Renew

1 Since last award

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Workplace from Meta?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Instant Messaging Real-time, text-based communication between two or more people

Voice and Video Collaboration The ability to have video and audio conversations/conferences, either between two people or within large groups.

Search The system can search an entire body of a document for a keyword or phrase.

Notifications Tool alerts business of an application generated event.

File Sharing Collaboration Users share, view, edit, discuss, and provide feedback on content, synchronously or asynchronously, either natively or through a third-party integration.

Granular Access Management Able to ensure that only your team has access to information, or open up access to other groups, roles, users, etc.

Task Management Includes task prioritizing, task assignments, subtasks, and task tracking and monitoring.

Cross Platform Support Includes the variety of client devices and operating systems supported by the solution.

Document Collaboration Multiple people can work simultaneously on the same file or set of files

Integration With Productivity Tools Ability to integrate with the tools people use to do their jobs

Screen Sharing The ability to share screens.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Business Instant Messaging - Enterprise

Digital Workplace

Workplace from Meta Reviews

Henrique C.

Easy to use, but features disappoint.

Likeliness to Recommend

Pros

Robert-McKay P.

A top tool used for communication.

Likeliness to Recommend

Pros

Mariana E.

Workplace, communication tool

Likeliness to Recommend

Pros

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Feature Ratings

Instant Messaging

Voice and Video Collaboration

Search

Notifications

File Sharing Collaboration

Granular Access Management

Task Management

Cross Platform Support

Document Collaboration

Integration With Productivity Tools

Screen Sharing

Vendor Capability Ratings

Ease of IT Administration

Business Value Created

Usability and Intuitiveness

Ease of Implementation

Product Strategy and Rate of Improvement

Quality of Features

Ease of Data Integration

Availability and Quality of Training

Ease of Customization

Breadth of Features

Vendor Support