Workplace from Meta

Composite Score

8.9 /10

CX Score

9.1 /10

93 Reviews Write a Review

Claim Software

What is Workplace from Meta?

Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

Company Details

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Workplace from Meta Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workplace from Meta.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workplace from Meta?

1% Negative

4% Neutral

95% Positive

Pros

Respectful
Efficient Service
Trustworthy
Appreciates Incumbent Status

Feature Ratings

Average 83

Instant Messaging

Voice and Video Collaboration

Search

Notifications

File Sharing Collaboration

Granular Access Management

Task Management

Cross Platform Support

Document Collaboration

Integration With Productivity Tools

Screen Sharing

Vendor Capability Ratings

Average 83

Ease of IT Administration

Business Value Created

Usability and Intuitiveness

Ease of Implementation

Product Strategy and Rate of Improvement

Quality of Features

Ease of Data Integration

Availability and Quality of Training

Ease of Customization

Breadth of Features

Vendor Support

Also Featured in...

Business Instant Messaging - Enterprise

Score 8.9

View Workplace from Meta in this category (opens in a new tab)

Digital Workplace

Score 8.7

View Workplace from Meta in this category (opens in a new tab)

Workplace from Meta Reviews

Emelda D.

Role: C-Level
Industry: Not for Profit
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2022

Highly familiar, easy to use and to access

Likeliness to Recommend

7 /10

What differentiates Workplace from Meta from other similar products?

It has simple features that are easyy to access anywhere

What is your favorite aspect of this product?

Accessibility

What do you dislike most about this product?

Nothing at the moment

What recommendations would you give to someone considering this product?

It's a good place to networkand collaborate outside of the usual Facebook social platform and it's highly familiar for most people

Pros

Continually Improving Product
Performance Enhancing
Unique Features
Caring

Annette A.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2022

Fast & simple app for internal corporate chatting

Likeliness to Recommend

8 /10

What differentiates Workplace from Meta from other similar products?

Its user interface is identical to Fb, and so all alerts can be accessed from both the smartphone and the laptop. Though if I access through email inbox, it does not prompt me to log in each and every time.

What is your favorite aspect of this product?

We began employing Workplace in 2020, right about the time the pandemic began, and this has been extremely useful in tracking our development throughout the last two years. We could simply search a thread at the top of the page to locate what we're searching for. Excellent for monitoring.

What do you dislike most about this product?

I believe this should be presented in a somewhat more professional way. The simple UI is nice, but the dull site destroys the vibe and makes one not even want to invest any further time upon that.

What recommendations would you give to someone considering this product?

It's simple, entertaining, and an excellent tool to employ in a business. Having WFH provides an excellent social link inside the workplace. Without a doubt, go for it.

Pros

Respectful
Helps Innovate
Continually Improving Product
Reliable

Helen D.

Role: Human Resources
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

A great business tool from Meta that connects

Likeliness to Recommend

10 /10

What differentiates Workplace from Meta from other similar products?

Workplace is good for connecting with your coworkers. You can easily make a group in which you can add a new post, image or videos to kick start the discussion.

What is your favorite aspect of this product?

Workplace by Meta is available for both desktop and mobile phone users. It has search abilities to find your old information. You can paste images on your posts and comments without saving them as a file. It allows you to have three levels of groups for your security which are ‘open’, ‘closed’ and ‘secret group’. Workplace chat can be set as do not disturb. You can easily share whatever you want.

What do you dislike most about this product?

Sometime notifications do not work or delayed. Workplace chat is not suitable for deleting the comments, sometimes the comment that you delete are not deleted. Watching videos took too much time. Video calling is not available. It wastes time by generating spam content.

What recommendations would you give to someone considering this product?

It is recommended if you want to stay connected to your coworkers remotely through a group. Also if you are using workplace you have no security concern as it is totally separate from Facebook and no one from workplace can see your Facebook profile. In spite of that, Meta doesn’t allow video calling so if you want video calling switch to another platform.

Pros

Helps Innovate
Performance Enhancing
Efficient Service
Saves Time

Workplace from Meta

What is Workplace from Meta?

Company Details

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Awards & Recognition

Workplace from Meta Ratings

88 Likeliness to Recommend

1 Since last award

96 Plan to Renew

1 Since last award

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Workplace from Meta?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Instant Messaging Real-time, text-based communication between two or more people

Voice and Video Collaboration The ability to have video and audio conversations/conferences, either between two people or within large groups.

Search The system can search an entire body of a document for a keyword or phrase.

Notifications Tool alerts business of an application generated event.

File Sharing Collaboration Users share, view, edit, discuss, and provide feedback on content, synchronously or asynchronously, either natively or through a third-party integration.

Granular Access Management Able to ensure that only your team has access to information, or open up access to other groups, roles, users, etc.

Task Management Includes task prioritizing, task assignments, subtasks, and task tracking and monitoring.

Cross Platform Support Includes the variety of client devices and operating systems supported by the solution.

Document Collaboration Multiple people can work simultaneously on the same file or set of files

Integration With Productivity Tools Ability to integrate with the tools people use to do their jobs

Screen Sharing The ability to share screens.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Business Instant Messaging - Enterprise

Digital Workplace

Workplace from Meta Reviews

Emelda D.

Highly familiar, easy to use and to access

Likeliness to Recommend

Pros

Annette A.

Fast & simple app for internal corporate chatting

Likeliness to Recommend

Pros

Helen D.

A great business tool from Meta that connects

Likeliness to Recommend

Pros

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Feature Ratings

Instant Messaging

Voice and Video Collaboration

Search

Notifications

File Sharing Collaboration

Granular Access Management

Task Management

Cross Platform Support

Document Collaboration

Integration With Productivity Tools

Screen Sharing

Vendor Capability Ratings

Ease of IT Administration

Business Value Created

Usability and Intuitiveness

Ease of Implementation

Product Strategy and Rate of Improvement

Quality of Features

Ease of Data Integration

Availability and Quality of Training

Ease of Customization

Breadth of Features

Vendor Support