Workplace from Meta

Composite Score

8.3 /10

CX Score

8.6 /10

64 Reviews Write a Review

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What is Workplace from Meta?

Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

Company Details

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Workplace from Meta Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workplace from Meta.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

92 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workplace from Meta?

0% Negative

2% Neutral

98% Positive

Pros

Trustworthy
Helps Innovate
Reliable
Inspires Innovation

Feature Ratings

Average 82

Video Conferencing

Instant Messaging

Screen Share

Audio Conferencing VoIP

Audio Conferencing Call in Bridge

Facilitator Functions

Audio Controls

Keyboard Mouse Control

File Transfer

Application Share

Virtual Whiteboard

Vendor Capability Ratings

Average 79

Quality of Features

Ease of Implementation

Business Value Created

Product Strategy and Rate of Improvement

Ease of IT Administration

Breadth of Features

Ease of Data Integration

Ease of Customization

Vendor Support

Availability and Quality of Training

Usability and Intuitiveness

Also Featured in...

Business Instant Messaging - Enterprise

Score 8.9

View Workplace from Meta in this category (opens in a new tab)

Business Instant Messaging - Midmarket

Score 8.9

View Workplace from Meta in this category (opens in a new tab)

Digital Workplace

Score 8.7

View Workplace from Meta in this category (opens in a new tab)

Workplace from Meta Reviews

Dareck M.

Role: Human Resources
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

Excellent capacity to publish.

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

Workplace ensures and encourages collaboration through the integration of group chat and instant messaging. Employees can respond in real time using the chat tool, and project groups are encouraged to have productive conversations. You can post an unlimited number of photos and videos.

What is your favorite aspect of this product?

I like Workplace for the following reasons: You can access your work chat from any location and at any time with the desktop program and the phone application. You can use the audio and video calling feature to communicate with team members. You can use this chat to send messages, files or any other document related to your work. To see your previous chats, you can use keywords to search for them.

What do you dislike most about this product?

The format for bulk uploading data from a spreadsheet to Workplace can be challenging and requires IT involvement. This procedure may be easier. Video playback functionality could be improved.

What recommendations would you give to someone considering this product?

I recommend Meta's Workplace, it allows you to share files and communicate with coworkers through chat, voice calls and video calls. For online meetings, you can use the chat system. In group conversations, you can add a profile picture, description, and pin message.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Ashley L.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

To stream and record our large-scale meetings.

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

It offers quality video and live streaming capabilities. It keeps us connected socially and professionally.

What is your favorite aspect of this product?

We can stay connected in a very easy and familiar way. to chat, share documents or data, post stories, post live updates on projects, etc.

What do you dislike most about this product?

I want to create forms that are not surveys.

What recommendations would you give to someone considering this product?

Workplace Live: To broadcast and record meetings. To meet with groups of people to share information, stories, updates and more.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Joey H.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

Single internal communication platform.

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

It allows us to carry out surveys effectively thanks to its integration with SurveyMonkey. It offers a very interesting function such as the Draft For function that allows you to create publications quickly with ease.

What is your favorite aspect of this product?

It has a simple and easy to use interface, similar to Facebook. It helps us to communicate daily, to keep the use of our social networks active, it allows us to broadcast live events/celebrations in a very fun way without forgetting the professional aspect.

What do you dislike most about this product?

It works very well, and I feel very comfortable sharing information through this platform.

What recommendations would you give to someone considering this product?

Workplace is a useful internal communication platform for any company (regardless of its size) that needs to make live broadcasts to provide any type of information instantly, without complications.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Workplace from Meta

What is Workplace from Meta?

Company Details

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Workplace from Meta Ratings

86 Likeliness to Recommend

92 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Workplace from Meta?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Instant Messaging Real-time, text-based communication between two or more people

Screen Share Ability to share a computer screen for viewing by web conference participants

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Keyboard Mouse Control Host can grant or remove control

File Transfer File transfer services

Application Share Ability to share a single application only for viewing by web conference participants

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Also Featured in...

Business Instant Messaging - Enterprise

Business Instant Messaging - Midmarket

Digital Workplace

Workplace from Meta Reviews

Dareck M.

Excellent capacity to publish.

Likeliness to Recommend

Pros

Ashley L.

To stream and record our large-scale meetings.

Likeliness to Recommend

Pros

Joey H.

Single internal communication platform.

Likeliness to Recommend

Pros

Feature Ratings

Video Conferencing

Instant Messaging

Screen Share

Audio Conferencing VoIP

Audio Conferencing Call in Bridge

Facilitator Functions

Audio Controls

Keyboard Mouse Control

File Transfer

Application Share

Virtual Whiteboard

Vendor Capability Ratings

Quality of Features

Ease of Implementation

Business Value Created

Product Strategy and Rate of Improvement

Ease of IT Administration

Breadth of Features

Ease of Data Integration

Ease of Customization

Vendor Support

Availability and Quality of Training

Usability and Intuitiveness