Workplace from Meta
8.3 /10

What is Workplace from Meta?

Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Workplace from Meta Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workplace from Meta.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

92 Plan to Renew

86 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workplace from Meta?

0% Negative
2% Neutral
98% Positive

Pros

  • Trustworthy
  • Helps Innovate
  • Reliable
  • Inspires Innovation

Feature Ratings

Average 82

Video Conferencing

85

Instant Messaging

84

Screen Share

82

Audio Conferencing VoIP

82

Audio Conferencing Call in Bridge

80

Facilitator Functions

80

Audio Controls

80

Keyboard Mouse Control

80

File Transfer

79

Application Share

78

Virtual Whiteboard

78

Vendor Capability Ratings

Average 79

Quality of Features

82

Ease of Implementation

81

Business Value Created

81

Product Strategy and Rate of Improvement

80

Ease of IT Administration

79

Breadth of Features

79

Ease of Data Integration

79

Ease of Customization

78

Vendor Support

78

Availability and Quality of Training

77

Usability and Intuitiveness

76

Workplace from Meta Reviews

  • Role: Industry Specific Role
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted May 2022

Workplace from Meta: A great collaboration tool

Likeliness to Recommend

8 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Efficient Service

Maria T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2022

A communication without limitations

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

It allows communication to be in real time but in a technological way, it is one of the ways that new organizations are capturing new users, because it is not necessary to leave home to be able to communicate and it is something that as members of a company great we have learned to use, this being one of the most used because it is quick to understand and easy to implement

What is your favorite aspect of this product?

I like it mainly because multiple people can be in the meeting at the same time, also that the company that the sponsor is very well known and the configuration to find the tools such as sending files, joining others to the calls, as well as recording or sharing screens is easy. to do, its main benefits I must say is the video quality as well as its ability to send files in real time

What do you dislike most about this product?

I have had no problems, I have been able to understand it and adapt it as a tool

What recommendations would you give to someone considering this product?

I recommend it for any business sector or those companies that have not yet worked with this type of system

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Ismail D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Content sharing and live video.

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

Meta's Workplace allows you to centralize policies, roles, and training resources. Communications teams can easily create positions for key executives within the organization, reducing the amount of paperwork required to launch campaigns. To assess and report on ROI, analytics are provided to track campaign progress, usage numbers, and top results.

What is your favorite aspect of this product?

I like Workplace is a valuable tool to improve communication: It is a workplace to maintain unity, you can share information with everyone involved. To keep the flow of engagement and increase employee interactions, facilitate conversations in an appreciated way. You can bring everyone in your organization together on one platform, track their influence, and group them into one community. You can make high-quality phone or video calls, individually or in groups, using Workplace from Meta, which can be accessed through the desktop web, mobile app, and portal.

What do you dislike most about this product?

The Chat option is not that reliable, sometimes it does not work to delete sent comments.

What recommendations would you give to someone considering this product?

Workplace is recommended for: Connect all employees with the information they need, whether they're in the office, with clients, at home, or on the go. You can use the surveys they provide as a route to learn about employee engagement within the company.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing