Workplace from Meta

Composite Score

8.3 /10

CX Score

8.6 /10

64 Reviews Write a Review

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What is Workplace from Meta?

Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

Company Details

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Workplace from Meta Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workplace from Meta.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

92 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workplace from Meta?

0% Negative

2% Neutral

98% Positive

Pros

Trustworthy
Helps Innovate
Reliable
Inspires Innovation

Feature Ratings

Average 82

Video Conferencing

Instant Messaging

Screen Share

Audio Conferencing VoIP

Audio Conferencing Call in Bridge

Facilitator Functions

Audio Controls

Keyboard Mouse Control

File Transfer

Application Share

Virtual Whiteboard

Vendor Capability Ratings

Average 79

Quality of Features

Ease of Implementation

Business Value Created

Product Strategy and Rate of Improvement

Ease of IT Administration

Breadth of Features

Ease of Data Integration

Ease of Customization

Vendor Support

Availability and Quality of Training

Usability and Intuitiveness

Also Featured in...

Business Instant Messaging - Enterprise

Score 8.9

View Workplace from Meta in this category (opens in a new tab)

Business Instant Messaging - Midmarket

Score 8.9

View Workplace from Meta in this category (opens in a new tab)

Digital Workplace

Score 8.7

View Workplace from Meta in this category (opens in a new tab)

Workplace from Meta Reviews

Ralph A.

Role: Industry Specific Role
Industry: Transportation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

Outstanding tool for online collaboration

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

It is a workplace that connects people from anywhere and anytime, providing communicative features like chats, video chats, etc. It is designed in a way that you are not have to be a computer genius to run this but it is actually pretty easy to understand in a short time. Moreover, it provides you with live streaming options and group communications. It offers reliable safety policies.

What is your favorite aspect of this product?

It could be beneficial in a way that it provides a better work experience to the employees, so they could be more engaged in their work and could have a better understanding. It is working on making all the essentials for a workplace to be available on this one platform, so the users find it easier instead of logging in to several devices.

What do you dislike most about this product?

The system analytics should be working as expected from Meta. It could be a little frustrating in the sense of layout for a totally new user who never had any experience with this type of platform. It could be requiring a good administration for behind the scene works to be more efficient and better.

What recommendations would you give to someone considering this product?

Workplace By Meta has been found to be a great working resource over the time in pandemic situations. It is the latest tech and it is evolving faster to get better. I personally think that it is a reliable workplace and it would not disappoint in the upcoming times.

Pros

Unique Features
Saves Time
Respectful
Helps Innovate

Jasmeet S.

Role: Information Technology
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

The system is highly authentic and secure

Likeliness to Recommend

8 /10

What differentiates Workplace from Meta from other similar products?

It's a 2-way communication tool that helps both parties to cooperate and interact with each other and share important information without the fear of security threats. The system is highly authentic and secure and it also allows its host to collect necessary information through comments from its participants.

What is your favorite aspect of this product?

Live stream and live collaboration with individuals around the globe make an exception and it doesn't restrict its user to interact with other people who live far away from their local destination. The secure and defended feature is an important element of Workplace with Meta.

What do you dislike most about this product?

The user could face difficulty to operate the system due to the high level of expertise and complex functionality.

What recommendations would you give to someone considering this product?

Workplace By Meta is a secure and low-cost communication tool to communicate and share confidential data with another party without the threat of hack and loss. This software is more preferably consumed by a large organization that needs to communicate with a large number of customers every day.

Pros

Trustworthy
Efficient Service
Caring
Acts with Integrity

Henrique C.

Role: Information Technology
Industry: Telecommunications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2022

Easy to use, but features disappoint.

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

Familiar tool, similar to messenger Facebook.

What is your favorite aspect of this product?

Familiar tool, similar to messenger Facebook.

What do you dislike most about this product?

file sharing failures

What recommendations would you give to someone considering this product?

Very good product and easy to use.

Pros

Performance Enhancing
Saves Time
Respectful
Helps Innovate

Workplace from Meta

What is Workplace from Meta?

Company Details

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Workplace from Meta Ratings

86 Likeliness to Recommend

92 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Workplace from Meta?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Instant Messaging Real-time, text-based communication between two or more people

Screen Share Ability to share a computer screen for viewing by web conference participants

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Keyboard Mouse Control Host can grant or remove control

File Transfer File transfer services

Application Share Ability to share a single application only for viewing by web conference participants

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Also Featured in...

Business Instant Messaging - Enterprise

Business Instant Messaging - Midmarket

Digital Workplace

Workplace from Meta Reviews

Ralph A.

Outstanding tool for online collaboration

Likeliness to Recommend

Pros

Jasmeet S.

The system is highly authentic and secure

Likeliness to Recommend

Pros

Henrique C.

Easy to use, but features disappoint.

Likeliness to Recommend

Pros

Feature Ratings

Video Conferencing

Instant Messaging

Screen Share

Audio Conferencing VoIP

Audio Conferencing Call in Bridge

Facilitator Functions

Audio Controls

Keyboard Mouse Control

File Transfer

Application Share

Virtual Whiteboard

Vendor Capability Ratings

Quality of Features

Ease of Implementation

Business Value Created

Product Strategy and Rate of Improvement

Ease of IT Administration

Breadth of Features

Ease of Data Integration

Ease of Customization

Vendor Support

Availability and Quality of Training

Usability and Intuitiveness