Workplace from Meta

Composite Score

8.3 /10

CX Score

8.6 /10

64 Reviews Write a Review

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What is Workplace from Meta?

Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

Company Details

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Workplace from Meta Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workplace from Meta.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

92 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workplace from Meta?

0% Negative

2% Neutral

98% Positive

Pros

Trustworthy
Helps Innovate
Reliable
Inspires Innovation

Feature Ratings

Average 82

Video Conferencing

Instant Messaging

Screen Share

Audio Conferencing VoIP

Audio Conferencing Call in Bridge

Facilitator Functions

Audio Controls

Keyboard Mouse Control

File Transfer

Application Share

Virtual Whiteboard

Vendor Capability Ratings

Average 79

Quality of Features

Ease of Implementation

Business Value Created

Product Strategy and Rate of Improvement

Ease of IT Administration

Breadth of Features

Ease of Data Integration

Ease of Customization

Vendor Support

Availability and Quality of Training

Usability and Intuitiveness

Also Featured in...

Business Instant Messaging - Enterprise

Score 8.9

View Workplace from Meta in this category (opens in a new tab)

Business Instant Messaging - Midmarket

Score 8.9

View Workplace from Meta in this category (opens in a new tab)

Digital Workplace

Score 8.7

View Workplace from Meta in this category (opens in a new tab)

Workplace from Meta Reviews

Samir T.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2022

Screen Sharing is a must to do

Likeliness to Recommend

10 /10

What differentiates Workplace from Meta from other similar products?

familiarity

What is your favorite aspect of this product?

social aspects

What do you dislike most about this product?

no screensharing

What recommendations would you give to someone considering this product?

go for it, ask for other features to be added

Pros

Efficient Service
Effective Service
Saves Time
Helps Innovate

Cons

Slower Product Innovation

Abhinav Ranganath P.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2021

Best software for Collaboration and Communication

Likeliness to Recommend

10 /10

What differentiates Workplace from Meta from other similar products?

First of all, Workplace is a mobile-first platform which is a big plus in this pandemic situation. Compared to other similar platforms workplace focused on integrating deskless employees into the collaborative experience by making it simple for them to interact with their employers. Which is a great thing. User experience is also a big plus since the UI is similar to Facebook.

What is your favorite aspect of this product?

My favourite aspects are UI of the Workplace and availability of collaboration with wide people of teams. Every member is satisfied since it is a place where they can be heard, appreciated, and corrected.

What do you dislike most about this product?

There is nothing to dislike about the workplace, however, I would recommend fixing the notification issues. The notifications are taking a long time to load, even with a decent network.

What recommendations would you give to someone considering this product?

Overall, I had a positive experience with Facebook Workplace, and I can see how it may be beneficial to a company. It adds a little excitement to the workplace and keeps employees interested and integrated. If you want a software or app which can offer features such as appreciation and corrections among employees and if you need software for a wide variety of teams go for the workplace.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Alice N.

Role: Sales Marketing
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2021

Powerful employees engagement/brand awareness.

Likeliness to Recommend

10 /10

What differentiates Workplace from Meta from other similar products?

Workplace by Facebook is more user friendly, it has a very user friendly interface that is easy to work with and its very uncomplicated. It promotes collaboration-it gets better and better the more you use it,combining group discussions and instant messaging accomplishes this. Robust integration workplace by Facebook currently integrates with third-party apps that includes Microsoft office,Google G suite,Box Salesforce and Zoom.

What is your favorite aspect of this product?

My favourite aspects about Workplace by Facebook is that it enables engagement between employees,it promotes diversity and employees feedback as it is designed to focus on individuals rather than organisation. Employees opinions can be measured by running polls,leading to improved employee relationships. I Like that there is unlimited photo/video uploads,staying true to Facebook tradition, workplace by Facebook allows users to upload unlimited videos and photos.

What do you dislike most about this product?

So far so good,for the 3 years i have been using this platform i have never encountered any issues that was not solved by the customer support team.

What recommendations would you give to someone considering this product?

To start with this platform is cost effective and user friendly. Has a well detailed tutorial videos. Highly trained customer support team. Promotes brand awareness of your organisation/personal brand.

Pros

Helps Innovate
Reliable
Enables Productivity
Trustworthy

Workplace from Meta

What is Workplace from Meta?

Company Details

Need Assistance?

Workplace from Meta Ratings

86 Likeliness to Recommend

92 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Workplace from Meta?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Instant Messaging Real-time, text-based communication between two or more people

Screen Share Ability to share a computer screen for viewing by web conference participants

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Keyboard Mouse Control Host can grant or remove control

File Transfer File transfer services

Application Share Ability to share a single application only for viewing by web conference participants

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Also Featured in...

Business Instant Messaging - Enterprise

Business Instant Messaging - Midmarket

Digital Workplace

Workplace from Meta Reviews

Samir T.

Screen Sharing is a must to do

Likeliness to Recommend

Pros

Cons

Abhinav Ranganath P.

Best software for Collaboration and Communication

Likeliness to Recommend

Pros

Alice N.

Powerful employees engagement/brand awareness.

Likeliness to Recommend

Pros

Feature Ratings

Video Conferencing

Instant Messaging

Screen Share

Audio Conferencing VoIP

Audio Conferencing Call in Bridge

Facilitator Functions

Audio Controls

Keyboard Mouse Control

File Transfer

Application Share

Virtual Whiteboard

Vendor Capability Ratings

Quality of Features

Ease of Implementation

Business Value Created

Product Strategy and Rate of Improvement

Ease of IT Administration

Breadth of Features

Ease of Data Integration

Ease of Customization

Vendor Support

Availability and Quality of Training

Usability and Intuitiveness