Workplace from Meta

Composite Score

8.3 /10

CX Score

8.6 /10

64 Reviews Write a Review

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What is Workplace from Meta?

Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

Company Details

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Workplace from Meta Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workplace from Meta.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

92 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workplace from Meta?

0% Negative

2% Neutral

98% Positive

Pros

Trustworthy
Helps Innovate
Reliable
Inspires Innovation

Feature Ratings

Average 82

Video Conferencing

Instant Messaging

Screen Share

Audio Conferencing VoIP

Audio Conferencing Call in Bridge

Facilitator Functions

Audio Controls

Keyboard Mouse Control

File Transfer

Application Share

Virtual Whiteboard

Vendor Capability Ratings

Average 79

Quality of Features

Ease of Implementation

Business Value Created

Product Strategy and Rate of Improvement

Ease of IT Administration

Breadth of Features

Ease of Data Integration

Ease of Customization

Vendor Support

Availability and Quality of Training

Usability and Intuitiveness

Also Featured in...

Business Instant Messaging - Enterprise

Score 8.9

View Workplace from Meta in this category (opens in a new tab)

Business Instant Messaging - Midmarket

Score 8.9

View Workplace from Meta in this category (opens in a new tab)

Digital Workplace

Score 8.7

View Workplace from Meta in this category (opens in a new tab)

Workplace from Meta Reviews

Nathan S.

Role: Operations
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2023

Very intuitive platform for workers

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

more features

What is your favorite aspect of this product?

the tracking capabilities

What do you dislike most about this product?

maybe too many features

What recommendations would you give to someone considering this product?

try to get an overview or training prior to diving in

Pros

Caring
Security Protects
Reliable
Performance Enhancing

Namrata Y.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2023

Workplace with meta Is a good product from others.

Likeliness to Recommend

10 /10

What differentiates Workplace from Meta from other similar products?

Workplace with meta where we are able to connect with people, if we receive any email, this was the best option they will provide an AI email where we reply as traditional and professional way.

What is your favorite aspect of this product?

AI Chat Email format is the best option , where we are able to provide a specific language text convert to our generic language and sent back to their own language.

What do you dislike most about this product?

Nothing was dislike the cost was too much then other products.

What recommendations would you give to someone considering this product?

I recommend to use this product it was so costly but the support and features are too good.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Delight Ijeoma N.

Role: Sales Marketing
Industry: Retail
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted Mar 2025

Engaging and Familiar

Likeliness to Recommend

8 /10

What differentiates Workplace from Meta from other similar products?

It Uses a feed, groups, chat, and reactions, making it easy for employees to adopt without much training.

What is your favorite aspect of this product?

It encourages interaction through news feeds, live video, and reactions, helping teams stay connected in a way that feels less formal and more interactive.

What do you dislike most about this product?

Nothing specific

What recommendations would you give to someone considering this product?

I will somewhat recommend.

Pros

Helps Innovate
Continually Improving Product
Caring
Transparent

Workplace from Meta

What is Workplace from Meta?

Company Details

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Workplace from Meta Ratings

86 Likeliness to Recommend

92 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Workplace from Meta?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Instant Messaging Real-time, text-based communication between two or more people

Screen Share Ability to share a computer screen for viewing by web conference participants

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Keyboard Mouse Control Host can grant or remove control

File Transfer File transfer services

Application Share Ability to share a single application only for viewing by web conference participants

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Also Featured in...

Business Instant Messaging - Enterprise

Business Instant Messaging - Midmarket

Digital Workplace

Workplace from Meta Reviews

Nathan S.

Very intuitive platform for workers

Likeliness to Recommend

Pros

Namrata Y.

Workplace with meta Is a good product from others.

Likeliness to Recommend

Pros

Delight Ijeoma N.

Engaging and Familiar

Likeliness to Recommend

Pros

Feature Ratings

Video Conferencing

Instant Messaging

Screen Share

Audio Conferencing VoIP

Audio Conferencing Call in Bridge

Facilitator Functions

Audio Controls

Keyboard Mouse Control

File Transfer

Application Share

Virtual Whiteboard

Vendor Capability Ratings

Quality of Features

Ease of Implementation

Business Value Created

Product Strategy and Rate of Improvement

Ease of IT Administration

Breadth of Features

Ease of Data Integration

Ease of Customization

Vendor Support

Availability and Quality of Training

Usability and Intuitiveness