What is Workplace from Meta?

Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Workplace from Meta won the following awards in the Digital Workplace category

Filter By

Workplace from Meta Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workplace from Meta.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

96 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workplace from Meta?

3% Negative
4% Neutral
93% Positive

Pros

  • Respectful
  • Fair
  • Caring
  • Friendly Negotiation

Feature Ratings

Average 81

News Feed

85

Chat Capabilities

84

Live Video Capabilities

84

Instant Messaging

84

Diversity and Inclusion

83

Employee Directory

83

Home Page

83

Virtual Floor Plans

82

Mobile App

82

Employee Engagement

82

Discussion Forums

81

Vendor Capability Ratings

Average 80

Quality of Features

83

Ease of IT Administration

82

Breadth of Features

82

Ease of Implementation

81

Usability and Intuitiveness

81

Ease of Customization

80

Availability and Quality of Training

79

Ease of Data Integration

79

Business Value Created

79

Product Strategy and Rate of Improvement

78

Vendor Support

75

Workplace from Meta Reviews

Ozan O.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Very useful in the remote working era

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

Workplace is a very useful tool for employees to socialize and connect with their colleagues in the company. A similar user experience with Facebook makes the onboarding of new users extremely easy.

What is your favorite aspect of this product?

The Groups function is perfect for gathering people on the same project or with the same personal interests. The Organization Chart and department details of the people are also very useful.

What do you dislike most about this product?

If the Workplace is not your primary communication and chat tool, it is not used very often. This causes employees to use the platform only as corporate social media. And in this case, if you disabled the notification, you can easily forget to log in to the workplace. There are two mobile apps for chat and the workplace. The apps are not as fast as the web platform.

What recommendations would you give to someone considering this product?

You can register with your business email and try Workplace.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Isabella G.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Easy to use and implement. Tech companies love it.

Likeliness to Recommend

10 /10

What differentiates Workplace from Meta from other similar products?

Workplace is so similar to Facebook itself that it requires little to no training at all. The chat and video conferencing features works great and can host up to 50 people at once, in case you need more than 50 people, you can integrate with any video platform (such as Zoom) and connect with it. The knowledge library works as an intranet and you can categorize the topics/contents, plus you can also manage access rights for each folder.

What is your favorite aspect of this product?

Similarity to Facebook. Companies with young people or people who are not techy-savy usually loves it.

What do you dislike most about this product?

The support is very weak. It takes days to get in contact with someone in the support team, however there are lots of content online about it, so most of the times you can fix it yourself.

What recommendations would you give to someone considering this product?

Workplace is very cheap given all the features and functionalities you will get.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Less Efficient Service
  • Less Effective Service
  • Less Generous

Rashid C.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Fabulous features for employee inclusiveness

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

Workplace from Meta is unique product as it has multiple employee inclusiveness and organizational integrity tools within one platform. There are certain features which other communication products doesn't have, like broadcasting of organizational announcements and news bulletin to all employees at once or can be shared to limited audience as per requirements. It has all the abilities of strong communication tool at one place as we can do chat, audio call, video call, conferencing, file sharing, webinars, and broadcasting all through one platform.

What is your favorite aspect of this product?

My favorite aspects are video conferencing and team collaboration tools in Workplace from Meta.

What do you dislike most about this product?

The excessive email notifications from irrelevant groups are sometimes annoying.

What recommendations would you give to someone considering this product?

It is a great communication and collaboration tool and big organizations can use it for multiple purposes and can enhance employee inclusiveness through this tool. Very much recommended for the people considering it.

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Effective Service

Most Popular Workplace from Meta Comparisons