Zoho

Zoho Analytics

Composite Score

7.8 /10

CX Score

8.3 /10

17 Reviews Write a Review

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What is Zoho Analytics?

Zoho Analytics is a self-service BI and data analytics software that lets you analyze your data, create stunning data visualizations, and discover hidden insights in minutes. Zoho Analytics is an Online Reporting and Business Intelligence service, and can be used as an online database. The features offered by Zoho Analytics specialize on providing an in-depth - powerful and flexible reporting capabilities. It contains an in-built analytical database grid, which is optimized for reporting and querying more than just serving as a real-time online transactional database.

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Awards & Recognition

Zoho Analytics won the following awards in the Business Intelligence & Analytics – Enterprise category

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2023 Emotional Footprint Champion

2023

5 Top Rated Capabilities

3 Top Rated Features

2023

Zoho Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

2
Since last award

90 Plan to Renew

3
Since last award

81 Satisfaction of Cost Relative to Value

3
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Analytics?

0% Negative

0% Neutral

100% Positive

Pros

Enables Productivity
Respectful
Trustworthy
Performance Enhancing

Feature Ratings

Average 80

Collaboration

Dashboard

Data Exploration and Visualization

BI Security

Self Service and Ad Hoc Capabilities

Real-Time Visualization

Operational Reporting Capabilities

Data Modelling Tools

BI Platform Administration

Data Connectors and Data Mashup

Advanced Analytics and Data Science

Vendor Capability Ratings

Average 77

Business Value Created

Ease of Data Integration

Quality of Features

Ease of IT Administration

Ease of Implementation

Ease of Customization

Breadth of Features

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training

Also Featured in...

Sales Analytics

Score 8.9

View Zoho Analytics in this category (opens in a new tab)

Business Intelligence & Analytics - Midmarket

Score 8.3

View Zoho Analytics in this category (opens in a new tab)

Zoho Analytics Reviews

Ranjith K.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2024

Powerful analytics tool

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Arinda J.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2024

Has good features

Likeliness to Recommend

10 /10

What differentiates Zoho Analytics from other similar products?

It works well with every business website and comes with simple step integrations with other tools, It has unique feature that measure footprints and records events of users on our website, the most viewed pages and how long they often interact with our website and an application

What is your favorite aspect of this product?

I like the customer support team, they are always responsive to technical questions and on time, I also like the pricing of the software as it does not cost so much money compared to other website analytic tools.

What do you dislike most about this product?

You need to have some technical knowledge to understand the data and it becomes too expensive in the long run, also exporting data from the tool is too slow and consumes a lot of time.

What recommendations would you give to someone considering this product?

I would recommend the software because it is pricey and comes with good feature

Pros

Reliable
Caring
Respectful
Over Delivered

Nicole W.

Role: Operations
Industry: Other
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2024

Great pricing and shareability. Easy to use.

Likeliness to Recommend

8 /10

What differentiates Zoho Analytics from other similar products?

Breadth of features available for a reasonable price.

What is your favorite aspect of this product?

That URL links can be spun up for different dashboards, not requiring the intended viewer to have a login or to signup.

What do you dislike most about this product?

Sometimes the dashboard designs feel a little clunky and could be modernised.

What recommendations would you give to someone considering this product?

If you're starting out on your reporting and visualisation journey, this is a great place to start.

Pros

Respectful
Continually Improving Product
Reliable
Performance Enhancing

Zoho Analytics

Software Claimed

What is Zoho Analytics?

Company Details

Book a Free Demo Today!

Awards & Recognition

2023 Emotional Footprint Champion

Zoho Analytics Ratings

84 Likeliness to Recommend

2 Since last award

90 Plan to Renew

3 Since last award

81 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love Zoho Analytics?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Dashboard Includes alerts and notifications, KPIs, visual analytics, and interactive features.

Data Exploration and Visualization Ability to visually manipulate, interact with, and explore data, and perform basic descriptive statistics and pattern detection.

BI Security Data access control management, including access permissions management, user authentication and enforcement of access permissions via technology.

Self Service and Ad Hoc Capabilities Selected user groups are able to interact with BI data, slice and dice, and find answers on their own.

Real-Time Visualization Ability to analyze and visualize data as soon as it becomes available via data-streaming pipelines.

Operational Reporting Capabilities Real-time detailed reporting to support operational business processes.

Data Modelling Tools Includes ability to model complex relationships between internal application sources and other parties.

BI Platform Administration Centralized console to manage BI portal administration. Management metrics and reports on usage, resource utilization, security, and other activities.

Data Connectors and Data Mashup Connect to, merge and clean data from multiple diverse data sources.

Advanced Analytics and Data Science Techniques including predictive, data and text mining, machine learning, forecasting, what-if analysis, sentiment analysis etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Sales Analytics

Business Intelligence & Analytics - Midmarket

Zoho Analytics Reviews

Ranjith K.

Powerful analytics tool

Likeliness to Recommend

Pros

Arinda J.

Has good features

Likeliness to Recommend

Pros

Nicole W.

Great pricing and shareability. Easy to use.

Likeliness to Recommend

Pros

2
Since last award

3
Since last award

3
Since last award

Feature Ratings

Collaboration

Dashboard

Data Exploration and Visualization

BI Security

Self Service and Ad Hoc Capabilities

Real-Time Visualization

Operational Reporting Capabilities

Data Modelling Tools

BI Platform Administration

Data Connectors and Data Mashup

Advanced Analytics and Data Science

Vendor Capability Ratings

Business Value Created

Ease of Data Integration

Quality of Features

Ease of IT Administration

Ease of Implementation

Ease of Customization

Breadth of Features

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training