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Zoho

Zoho Analytics

Composite Score
7.8 /10
CX Score
8.3 /10
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In Partnership With SelectHub

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Category
Zoho Analytics
7.8 /10

What is Zoho Analytics?

Zoho Analytics is a self-service BI and data analytics software that lets you analyze your data, create stunning data visualizations, and discover hidden insights in minutes. Zoho Analytics is an Online Reporting and Business Intelligence service, and can be used as an online database. The features offered by Zoho Analytics specialize on providing an in-depth - powerful and flexible reporting capabilities. It contains an in-built analytical database grid, which is optimized for reporting and querying more than just serving as a real-time online transactional database.

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Awards & Recognition

Zoho Analytics won the following awards in the Business Intelligence & Analytics – Enterprise category

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Zoho Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

2
Since last award

90 Plan to Renew

3
Since last award

81 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Analytics?

0% Negative
0% Neutral
100% Positive

Pros

  • Enables Productivity
  • Respectful
  • Trustworthy
  • Performance Enhancing

Feature Ratings

Average 80

Collaboration

83

Dashboard

81

Data Exploration and Visualization

80

BI Security

80

Self Service and Ad Hoc Capabilities

79

Real-Time Visualization

79

Operational Reporting Capabilities

79

Data Modelling Tools

78

BI Platform Administration

77

Data Connectors and Data Mashup

77

Advanced Analytics and Data Science

77

Vendor Capability Ratings

Average 77

Business Value Created

79

Ease of Data Integration

79

Quality of Features

78

Ease of IT Administration

77

Ease of Implementation

77

Ease of Customization

76

Breadth of Features

76

Usability and Intuitiveness

74

Vendor Support

73

Product Strategy and Rate of Improvement

72

Availability and Quality of Training

72

Zoho Analytics Reviews

Ranjith K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Powerful analytics tool

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Arinda J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Has good features

Likeliness to Recommend

10 /10

What differentiates Zoho Analytics from other similar products?

It works well with every business website and comes with simple step integrations with other tools, It has unique feature that measure footprints and records events of users on our website, the most viewed pages and how long they often interact with our website and an application

What is your favorite aspect of this product?

I like the customer support team, they are always responsive to technical questions and on time, I also like the pricing of the software as it does not cost so much money compared to other website analytic tools.

What do you dislike most about this product?

You need to have some technical knowledge to understand the data and it becomes too expensive in the long run, also exporting data from the tool is too slow and consumes a lot of time.

What recommendations would you give to someone considering this product?

I would recommend the software because it is pricey and comes with good feature

Pros

  • Reliable
  • Caring
  • Respectful
  • Over Delivered

Nicole W.

  • Role: Operations
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2024

Great pricing and shareability. Easy to use.

Likeliness to Recommend

8 /10

What differentiates Zoho Analytics from other similar products?

Breadth of features available for a reasonable price.

What is your favorite aspect of this product?

That URL links can be spun up for different dashboards, not requiring the intended viewer to have a login or to signup.

What do you dislike most about this product?

Sometimes the dashboard designs feel a little clunky and could be modernised.

What recommendations would you give to someone considering this product?

If you're starting out on your reporting and visualisation journey, this is a great place to start.

Pros

  • Respectful
  • Continually Improving Product
  • Reliable
  • Performance Enhancing