Zoho

Zoho Analytics

Composite Score

8.9 /10

CX Score

9.2 /10

79 Reviews Write a Review

What is Zoho Analytics?

Zoho Analytics is a self-service BI and data analytics software that lets you analyze your data, create stunning data visualizations, and discover hidden insights in minutes. Zoho Analytics is an Online Reporting and Business Intelligence service, and can be used as an online database. The features offered by Zoho Analytics specialize on providing an in-depth - powerful and flexible reporting capabilities. It contains an in-built analytical database grid, which is optimized for reporting and querying more than just serving as a real-time online transactional database.

Company Details

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Awards & Recognition

Zoho Analytics won the following awards in the Sales Analytics category

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2025 Data Quadrant Champion

Latest Award, 2025

0 Top Rated Capabilities

4 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Contract Negotiation

2024

2024 Data Quadrant Champion

2024

5 Top Rated Capabilities

5 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

2023 Data Quadrant Champion

2023

0 Top Rated Capabilities

1 Top Rated Features

2023

Zoho Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

2
Since last award

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Analytics?

2% Negative

7% Neutral

91% Positive

Pros

Respectful
Performance Enhancing
Trustworthy
Security Protects

Feature Ratings

Average 84

Pipeline Planning

Predictive Sales Forecasting

Dashboard

Intelligent Alerts and Notifications

Visual Pipeline Monitoring

Collaboration

Territory Analytics and Management

Scenario Analysis

Predictive Time-Series Reporting & Analytics

Data Ingestion and Interoperability

Artificial Intelligence-Based Insights

Vendor Capability Ratings

Average 81

Business Value Created

Ease of Implementation

Breadth of Features

Ease of Data Integration

Quality of Features

Ease of IT Administration

Ease of Customization

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Business Intelligence & Analytics - Midmarket

Score 8.3

View Zoho Analytics in this category (opens in a new tab)

Zoho Analytics Reviews

Joel O.

Role: Sales Marketing
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2025

A Solid and Scalable BI Tool

Likeliness to Recommend

9 /10

What is your favorite aspect of this product?

Zoho Analytics stands out for its affordable pricing, easy integration with Zoho's suite of applications, and user-friendly interface. It offers strong data visualization tools, AI-driven insights, and a variety of customization options, making it a flexible solution for businesses of all sizes, especially those already using Zoho products.

What do you dislike most about this product?

What I dislike most about Zoho Analytics is its limited support for real-time data and advanced machine learning capabilities compared to some competitors. While it offers good AI features, they could be more robust for complex predictive analytics and real-time data processing.

What recommendations would you give to someone considering this product?

If considering Zoho Analytics, I recommend leveraging its seamless integration with other Zoho products if you're already in the Zoho ecosystem. Take advantage of the free plan to explore its features, and ensure your team is trained to get the most out of its data modeling and visualization tools. If you require advanced analytics or real-time data, consider whether another tool might better suit those needs.

Pros

Trustworthy
Unique Features
Helps Innovate
Continually Improving Product

Role: Sales Marketing
Industry: Education
Involvement: Vendor Selection and Purchasing

Validated Review

Anonymous Reviewer

Submitted May 2025

Very capable software, innovative and great value

Likeliness to Recommend

8 /10

Pros

Respectful
Over Delivered
Helps Innovate
Continually Improving Product

Pruthviraj K.

Role: Consultant
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2025

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Zoho Analytics from other similar products?

Zoho Analytics stands out with its affordable pricing, strong AI-powered insights (Zia AI), and seamless integration with Zoho apps. It offers self-service BI, automated data blending, and easy-to-use dashboards, making it great for small to mid-sized businesses. Its cloud-first approach and flexible deployment options further differentiate it from competitors.

What is your favorite aspect of this product?

My favorite aspect of Zoho Analytics is its AI-powered insights (Zia AI), which make data analysis faster and more intuitive. Plus, its affordable pricing and seamless integration with Zoho apps make it a great choice for small to mid-sized businesses.

What do you dislike most about this product?

What I dislike most about Zoho Analytics is its limited customization options for advanced users and less polished visualizations compared to competitors. It can also be slow with large datasets and has a steeper learning curve for those new to BI tools.

What recommendations would you give to someone considering this product?

I recommend starting with the free trial to test the features. If using Zoho apps, take advantage of seamless integration. Be prepared for a learning curve, especially with advanced features. For small to mid-sized businesses, Zoho Analytics offers great value but consider data volume and customization needs before committing.

Pros

Trustworthy
Efficient Service
Effective Service
Caring

Cons

Slower Product Innovation
Less Inspiring

Zoho Analytics

What is Zoho Analytics?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

Zoho Analytics Ratings

88 Likeliness to Recommend

2 Since last award

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Zoho Analytics?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Pipeline Planning Determine how much pipeline is necessary to meet revenue targets, specifically, understand if there is sufficient pipeline coverage for a given quarter.

Predictive Sales Forecasting Includes the ability to project sales/revenue over a specified period of time, using a combination of historical performance and/or external signals.

Dashboard Generate presentation ready QBRs, reports and dashboards. Includes progress to goal, growth forecasts, average sales cycle and ACV, and lead source analysis.

Intelligent Alerts and Notifications Includes notifications across a range of channels including in-platform (tray notification), SMS and email customized to trigger in specific circumstances.

Visual Pipeline Monitoring Includes customizable visualizations of the sales pipeline for monitoring pipeline health, risk, quality and goal progression.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Territory Analytics and Management Includes the ability to analyze capacity and allocate resources for targeting key segments in a given territory or market.

Scenario Analysis The solution provides the ability to create and model different projected revenue and growth scenarios based on multivariate, user-defined conditions.

Predictive Time-Series Reporting & Analytics Includes time-series analytics on critical sales metrics, including forecasts, pipeline, activity, and quota attainment.

Data Ingestion and Interoperability Includes bidirectional connections with external sources of data i.e. CRM Systems and Marketing Automation Tools, to improve the breadth of contact information.

Artificial Intelligence-Based Insights Includes predictive insights and forecasted on artificial intelligence rather than purely historical data.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Business Intelligence & Analytics - Midmarket

Zoho Analytics Reviews

Joel O.

A Solid and Scalable BI Tool

Likeliness to Recommend

Pros

Very capable software, innovative and great value

Likeliness to Recommend

Pros

Pruthviraj K.

Fantastic product

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Pipeline Planning

Predictive Sales Forecasting

Dashboard

Intelligent Alerts and Notifications

Visual Pipeline Monitoring

Collaboration

Territory Analytics and Management

Scenario Analysis

Predictive Time-Series Reporting & Analytics

Data Ingestion and Interoperability

Artificial Intelligence-Based Insights

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Breadth of Features

Ease of Data Integration

Quality of Features

Ease of IT Administration

Ease of Customization

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support