Zoho

Zoho Analytics

Composite Score

7.8 /10

CX Score

8.3 /10

19 Reviews Write a Review

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What is Zoho Analytics?

Zoho Analytics is a self-service BI and data analytics software that lets you analyze your data, create stunning data visualizations, and discover hidden insights in minutes. Zoho Analytics is an Online Reporting and Business Intelligence service, and can be used as an online database. The features offered by Zoho Analytics specialize on providing an in-depth - powerful and flexible reporting capabilities. It contains an in-built analytical database grid, which is optimized for reporting and querying more than just serving as a real-time online transactional database.

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Awards & Recognition

Zoho Analytics won the following awards in the Business Intelligence & Analytics – Enterprise category

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2023 Emotional Footprint Champion

2023

5 Top Rated Capabilities

3 Top Rated Features

2023

Zoho Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

2
Since last award

91 Plan to Renew

2
Since last award

77 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Analytics?

0% Negative

7% Neutral

93% Positive

Pros

Enables Productivity
Respectful
Trustworthy
Performance Enhancing

Feature Ratings

Average 79

Collaboration

Dashboard

BI Security

Data Exploration and Visualization

Operational Reporting Capabilities

BI Platform Administration

Data Modelling Tools

Self Service and Ad Hoc Capabilities

Real-Time Visualization

Intelligent Alerts and Notifications

Metadata Management

Vendor Capability Ratings

Average 77

Availability and Quality of Training

Ease of IT Administration

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Data Integration

Business Value Created

Vendor Support

Ease of Customization

Breadth of Features

Quality of Features

Also Featured in...

Sales Analytics

Score 8.9

View Zoho Analytics in this category (opens in a new tab)

Business Intelligence & Analytics - Midmarket

Score 8.3

View Zoho Analytics in this category (opens in a new tab)

Zoho Analytics Reviews

Karishma S.

Role: Student Academic
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2023

Easy to use but customer support is terrible!

Likeliness to Recommend

8 /10

What differentiates Zoho Analytics from other similar products?

It is local to India and also has a very friendly user interface.

What is your favorite aspect of this product?

The interactive features of the graphs itself and the way that the drive can be linked to the graphs (in case if there are changes in the numbers the graph gets updated automatically.

What do you dislike most about this product?

I had issues with my data suddenly disappearing from Zoho (even though the data was still present in the linked sheet). The problem was resolved when I refetched the data.

What recommendations would you give to someone considering this product?

I would ask them to see the complexity of the work that needs to be done on Zoho. In my experience, my issues have not been resolved quickly. For someone needing quick solutions-this product may not be the best (unless IT support improves!)

Pros

Generous Negotitation
Transparent
Friendly Negotiation
Fair

Cons

Less Efficient Service
Less Effective Service
Less Caring

Vasudevan P.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2023

Non-intuitive and high-cost

Likeliness to Recommend

5 /10

What differentiates Zoho Analytics from other similar products?

Actually I liked Looker comparatively and the only point to choose Zoho Analytics is product cost.

What is your favorite aspect of this product?

The product has great features but customisable had to be more efficient.

What do you dislike most about this product?

Rows consumption is quick and has been charged additionally every time. I need to build numerous reports to create one dashboard, but it does not give the exact data. I need to create three tables for one report; it's such a waste of time. Data inaccuracy.

What recommendations would you give to someone considering this product?

Have a lot - anyways, it won't be built or enhanced. Every time, the team will say that they will reach out to the product or share the feedback with the product team but will not get any update or say NO after my following up a few times.

Pros

Respectful
Helps Innovate
Unique Features
Efficient Service

Cons

Less Productive
Less Effective Service
Slower Product Innovation

Role: C-Level
Industry: Other
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Dec 2023

Rich feature set but you better be a developer!

Likeliness to Recommend

6 /10

Pros

Transparent
Helps Innovate
Reliable
Performance Enhancing

Cons

Less Generous
Less Effective Service
Less Respectful

Zoho Analytics

Software Claimed

What is Zoho Analytics?

Company Details

Book a Free Demo Today!

Awards & Recognition

2023 Emotional Footprint Champion

Zoho Analytics Ratings

84 Likeliness to Recommend

2 Since last award

91 Plan to Renew

2 Since last award

77 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love Zoho Analytics?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Dashboard Includes alerts and notifications, KPIs, visual analytics, and interactive features.

BI Security Data access control management, including access permissions management, user authentication and enforcement of access permissions via technology.

Data Exploration and Visualization Ability to visually manipulate, interact with, and explore data, and perform basic descriptive statistics and pattern detection.

Operational Reporting Capabilities Real-time detailed reporting to support operational business processes.

BI Platform Administration Centralized console to manage BI portal administration. Management metrics and reports on usage, resource utilization, security, and other activities.

Data Modelling Tools Includes ability to model complex relationships between internal application sources and other parties.

Self Service and Ad Hoc Capabilities Selected user groups are able to interact with BI data, slice and dice, and find answers on their own.

Real-Time Visualization Ability to analyze and visualize data as soon as it becomes available via data-streaming pipelines.

Intelligent Alerts and Notifications Ability to create, manage, send and receive notifications, enhancing efficiency and productivity.

Metadata Management A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Also Featured in...

Sales Analytics

Business Intelligence & Analytics - Midmarket

Zoho Analytics Reviews

Karishma S.

Easy to use but customer support is terrible!

Likeliness to Recommend

Pros

Cons

Vasudevan P.

Non-intuitive and high-cost

Likeliness to Recommend

Pros

Cons

Rich feature set but you better be a developer!

Likeliness to Recommend

Pros

Cons

2
Since last award

2
Since last award

1
Since last award

Feature Ratings

Collaboration

Dashboard

BI Security

Data Exploration and Visualization

Operational Reporting Capabilities

BI Platform Administration

Data Modelling Tools

Self Service and Ad Hoc Capabilities

Real-Time Visualization

Intelligent Alerts and Notifications

Metadata Management

Vendor Capability Ratings

Availability and Quality of Training

Ease of IT Administration

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Data Integration

Business Value Created

Vendor Support

Ease of Customization

Breadth of Features

Quality of Features