Zoho

Zoho Analytics

Composite Score

7.8 /10

CX Score

8.3 /10

19 Reviews Write a Review

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Software Claimed

What is Zoho Analytics?

Zoho Analytics is a self-service BI and data analytics software that lets you analyze your data, create stunning data visualizations, and discover hidden insights in minutes. Zoho Analytics is an Online Reporting and Business Intelligence service, and can be used as an online database. The features offered by Zoho Analytics specialize on providing an in-depth - powerful and flexible reporting capabilities. It contains an in-built analytical database grid, which is optimized for reporting and querying more than just serving as a real-time online transactional database.

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Awards & Recognition

Zoho Analytics won the following awards in the Business Intelligence & Analytics – Enterprise category

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2023 Emotional Footprint Champion

2023

5 Top Rated Capabilities

3 Top Rated Features

2023

Zoho Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

2
Since last award

91 Plan to Renew

2
Since last award

77 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Analytics?

0% Negative

7% Neutral

93% Positive

Pros

Enables Productivity
Respectful
Trustworthy
Performance Enhancing

Feature Ratings

Average 79

Collaboration

Dashboard

BI Security

Data Exploration and Visualization

Operational Reporting Capabilities

BI Platform Administration

Data Modelling Tools

Self Service and Ad Hoc Capabilities

Real-Time Visualization

Intelligent Alerts and Notifications

Metadata Management

Vendor Capability Ratings

Average 77

Availability and Quality of Training

Ease of IT Administration

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Data Integration

Business Value Created

Vendor Support

Ease of Customization

Breadth of Features

Quality of Features

Also Featured in...

Sales Analytics

Score 8.9

View Zoho Analytics in this category (opens in a new tab)

Business Intelligence & Analytics - Midmarket

Score 8.3

View Zoho Analytics in this category (opens in a new tab)

Zoho Analytics Reviews

Alex S.

Role: Human Resources
Industry: Telecommunications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2022

Great BI tool

Likeliness to Recommend

10 /10

What differentiates Zoho Analytics from other similar products?

Great dashboards that are easily customized. Great UI/UX for users. Easy to use and implement.

What is your favorite aspect of this product?

Data export and import is great. Integration with other zoho apps is enabled. Data security and system security is high.

What do you dislike most about this product?

Mobile unresponsiveness. A bit expensive

What recommendations would you give to someone considering this product?

Great tool for business intelligence and big data analytics when dealing and managing a lot of products.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Hannah C.

Role: Finance
Industry: Telecommunications
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2022

Discover hidden insights easy with great analytics

Likeliness to Recommend

9 /10

What differentiates Zoho Analytics from other similar products?

Excellent tool easy to use and with great self-service analytical capabilities that provides insights and discovers hidden data threats in our entire organization minutes with excellent reporting capabilities and easy data visibility.

What is your favorite aspect of this product?

It 9is very easy to perform self-service business intelligence with this tools functionality and visualize data in multiple dimensions.

What do you dislike most about this product?

No dislikes. Easy to customize its feature with great integration and self-service analytics to produce best business intelligent report.

What recommendations would you give to someone considering this product?

Zoho Analytics is all what you need in your organization to easily analyze and find even the most hidden threats with easy visualization and real-time reporting features.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Milan S.

Role: Sales Marketing
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2022

A great platform for analytics.

Likeliness to Recommend

8 /10

What differentiates Zoho Analytics from other similar products?

Zoho Analytics is a good platform once it involves obtaining hidden meaningful insights out of data. At my organization, we are using this self-help Bi & Analytics platform for the past 3 years and are very proud of the productivity. Primarily I’m using the helpdesk analytics function most of the time and this is often excellent that I can get my support team’s performance in the sort of a report and dashboard that is extremely helpful to get deep information concerning the helpdesk function.

What is your favorite aspect of this product?

The dashboard of Zoho Analytics is the one that I favor the most, this is really necessary on my behalf of me and this is the most effective feature of this platform according to me, each time I open this platform I go directly to the dashboard to check the performance of my helpdesk team, I can see every and each detail from here within the form of a percentage, graphs, and pictures.

What do you dislike most about this product?

I dislike the high cost and the Zia AI assistance feature, yes the price of this platform is incredibly high I have to say although this is the best price to pay still I feel the cost is very high and on the other hand the Zia AI assistance feature is nice but not the best, typically it workes properly and sometimes it doesn’t, this is not correct and therefore I dislike this feature of Zoho analytics.

What recommendations would you give to someone considering this product?

I would suggest Zoho Analytics to my clients and friends who are starting with a business to maintain management over analytics and insights.

Pros

Performance Enhancing
Enables Productivity
Unique Features
Efficient Service

Zoho Analytics

Software Claimed

What is Zoho Analytics?

Company Details

Book a Free Demo Today!

Awards & Recognition

2023 Emotional Footprint Champion

Zoho Analytics Ratings

84 Likeliness to Recommend

2 Since last award

91 Plan to Renew

2 Since last award

77 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love Zoho Analytics?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Dashboard Includes alerts and notifications, KPIs, visual analytics, and interactive features.

BI Security Data access control management, including access permissions management, user authentication and enforcement of access permissions via technology.

Data Exploration and Visualization Ability to visually manipulate, interact with, and explore data, and perform basic descriptive statistics and pattern detection.

Operational Reporting Capabilities Real-time detailed reporting to support operational business processes.

BI Platform Administration Centralized console to manage BI portal administration. Management metrics and reports on usage, resource utilization, security, and other activities.

Data Modelling Tools Includes ability to model complex relationships between internal application sources and other parties.

Self Service and Ad Hoc Capabilities Selected user groups are able to interact with BI data, slice and dice, and find answers on their own.

Real-Time Visualization Ability to analyze and visualize data as soon as it becomes available via data-streaming pipelines.

Intelligent Alerts and Notifications Ability to create, manage, send and receive notifications, enhancing efficiency and productivity.

Metadata Management A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Also Featured in...

Sales Analytics

Business Intelligence & Analytics - Midmarket

Zoho Analytics Reviews

Alex S.

Great BI tool

Likeliness to Recommend

Pros

Hannah C.

Discover hidden insights easy with great analytics

Likeliness to Recommend

Pros

Milan S.

A great platform for analytics.

Likeliness to Recommend

Pros

2
Since last award

2
Since last award

1
Since last award

Feature Ratings

Collaboration

Dashboard

BI Security

Data Exploration and Visualization

Operational Reporting Capabilities

BI Platform Administration

Data Modelling Tools

Self Service and Ad Hoc Capabilities

Real-Time Visualization

Intelligent Alerts and Notifications

Metadata Management

Vendor Capability Ratings

Availability and Quality of Training

Ease of IT Administration

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Data Integration

Business Value Created

Vendor Support

Ease of Customization

Breadth of Features

Quality of Features