Zoho

Zoho Analytics

Composite Score

8.9 /10

CX Score

9.2 /10

79 Reviews Write a Review

What is Zoho Analytics?

Zoho Analytics is a self-service BI and data analytics software that lets you analyze your data, create stunning data visualizations, and discover hidden insights in minutes. Zoho Analytics is an Online Reporting and Business Intelligence service, and can be used as an online database. The features offered by Zoho Analytics specialize on providing an in-depth - powerful and flexible reporting capabilities. It contains an in-built analytical database grid, which is optimized for reporting and querying more than just serving as a real-time online transactional database.

Company Details

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Awards & Recognition

Zoho Analytics won the following awards in the Sales Analytics category

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2025 Data Quadrant Champion

Latest Award, 2025

0 Top Rated Capabilities

4 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Contract Negotiation

2024

2024 Data Quadrant Champion

2024

5 Top Rated Capabilities

5 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

2023 Data Quadrant Champion

2023

0 Top Rated Capabilities

1 Top Rated Features

2023

Zoho Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

2
Since last award

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Analytics?

2% Negative

7% Neutral

91% Positive

Pros

Respectful
Performance Enhancing
Trustworthy
Security Protects

Feature Ratings

Average 84

Pipeline Planning

Predictive Sales Forecasting

Dashboard

Intelligent Alerts and Notifications

Visual Pipeline Monitoring

Collaboration

Territory Analytics and Management

Scenario Analysis

Predictive Time-Series Reporting & Analytics

Data Ingestion and Interoperability

Artificial Intelligence-Based Insights

Vendor Capability Ratings

Average 81

Business Value Created

Ease of Implementation

Breadth of Features

Ease of Data Integration

Quality of Features

Ease of IT Administration

Ease of Customization

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Business Intelligence & Analytics - Midmarket

Score 8.3

View Zoho Analytics in this category (opens in a new tab)

Zoho Analytics Reviews

Oyem D.

Role: Information Technology
Industry: Finance
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2024

Easy to seup, implement and deploy

Likeliness to Recommend

10 /10

What differentiates Zoho Analytics from other similar products?

Zoho Analytics can be likened to a skilled artisan, meticulously crafting dashboards from raw data. The allure of these dashboards extends beyond their visual charm to the narratives they weave, the trends they uncover, and the informed decisions they facilitate. It's akin to possessing a treasure map of the wealth hidden within your data. Furthermore, Zoho Analytics underscores the 'do-it-yourself' nature of business intelligence, enabling users of varying expertise to engage with their data, comprehend it, and extract valuable insights.

What is your favorite aspect of this product?

The standout feature is the comprehensive Zoho ecosystem, which caters to every business requirement. Once you embrace Zoho, you'll never look back! Zoho One boasts robust features and excellent customer support that assists in real-time problem-solving. Once you start using a Zoho application, you can later integrate others to create a comprehensive suite of sales and marketing apps, all within a single ecosystem. This facilitates easier team collaboration, enhanced reporting, sales improvement, and cost savings. A unique selling point of Zoho is its affordability, making it easily accessible even for small businesses.

What do you dislike most about this product?

While the fundamentals are easy to grasp, some of the more advanced features, particularly those involving custom calculations and coding, might have a steeper learning curve. Compared to professional ETL solutions, Zoho Analytics' data transformation abilities are somewhat limited, despite its strong data visualization features. While the platform can handle most datasets with ease, dealing with extremely large datasets could lead to performance issues and slower response times.

What recommendations would you give to someone considering this product?

I will recommend the tool because it is easy to use and has good pricing that favors both bigger businesses and smaller business

Pros

Continually Improving Product
Helps Innovate
Reliable
Performance Enhancing

Adeetya U.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2024

SAAS-PASS-Cloud Integration Tool

Likeliness to Recommend

10 /10

What differentiates Zoho Analytics from other similar products?

Lead Management Mail Magnet Social CRM Quota Management Sales & Marketing Integration

What is your favorite aspect of this product?

Pipeline Analytics

What do you dislike most about this product?

Nothing at all

What recommendations would you give to someone considering this product?

The software includes CRM, Marketing, Accounting, Meeting Scheduling, Reporting tools as well as integration with payment gateways, multi-currency support, and sales process automation capabilities

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Ravikumar S.

Role: Sales Marketing
Industry: Engineering
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2023

Fantastic product

Likeliness to Recommend

8 /10

What differentiates Zoho Analytics from other similar products?

Zoho Analytics easy to implement even if no knowledge in BI

What is your favorite aspect of this product?

Dashboard and Ask ZIA

What do you dislike most about this product?

No dislkes

What recommendations would you give to someone considering this product?

highly recommended

Pros

Helps Innovate
Continually Improving Product
Unique Features
Inspires Innovation

Zoho Analytics

What is Zoho Analytics?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

Zoho Analytics Ratings

88 Likeliness to Recommend

2 Since last award

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Zoho Analytics?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Pipeline Planning Determine how much pipeline is necessary to meet revenue targets, specifically, understand if there is sufficient pipeline coverage for a given quarter.

Predictive Sales Forecasting Includes the ability to project sales/revenue over a specified period of time, using a combination of historical performance and/or external signals.

Dashboard Generate presentation ready QBRs, reports and dashboards. Includes progress to goal, growth forecasts, average sales cycle and ACV, and lead source analysis.

Intelligent Alerts and Notifications Includes notifications across a range of channels including in-platform (tray notification), SMS and email customized to trigger in specific circumstances.

Visual Pipeline Monitoring Includes customizable visualizations of the sales pipeline for monitoring pipeline health, risk, quality and goal progression.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Territory Analytics and Management Includes the ability to analyze capacity and allocate resources for targeting key segments in a given territory or market.

Scenario Analysis The solution provides the ability to create and model different projected revenue and growth scenarios based on multivariate, user-defined conditions.

Predictive Time-Series Reporting & Analytics Includes time-series analytics on critical sales metrics, including forecasts, pipeline, activity, and quota attainment.

Data Ingestion and Interoperability Includes bidirectional connections with external sources of data i.e. CRM Systems and Marketing Automation Tools, to improve the breadth of contact information.

Artificial Intelligence-Based Insights Includes predictive insights and forecasted on artificial intelligence rather than purely historical data.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Business Intelligence & Analytics - Midmarket

Zoho Analytics Reviews

Oyem D.

Easy to seup, implement and deploy

Likeliness to Recommend

Pros

Adeetya U.

SAAS-PASS-Cloud Integration Tool

Likeliness to Recommend

Pros

Ravikumar S.

Fantastic product

Likeliness to Recommend

Pros

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Feature Ratings

Pipeline Planning

Predictive Sales Forecasting

Dashboard

Intelligent Alerts and Notifications

Visual Pipeline Monitoring

Collaboration

Territory Analytics and Management

Scenario Analysis

Predictive Time-Series Reporting & Analytics

Data Ingestion and Interoperability

Artificial Intelligence-Based Insights

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Breadth of Features

Ease of Data Integration

Quality of Features

Ease of IT Administration

Ease of Customization

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support