Zoho

Zoho Analytics

Composite Score

8.9 /10

CX Score

9.2 /10

79 Reviews Write a Review

What is Zoho Analytics?

Zoho Analytics is a self-service BI and data analytics software that lets you analyze your data, create stunning data visualizations, and discover hidden insights in minutes. Zoho Analytics is an Online Reporting and Business Intelligence service, and can be used as an online database. The features offered by Zoho Analytics specialize on providing an in-depth - powerful and flexible reporting capabilities. It contains an in-built analytical database grid, which is optimized for reporting and querying more than just serving as a real-time online transactional database.

Company Details

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Awards & Recognition

Zoho Analytics won the following awards in the Sales Analytics category

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2025 Data Quadrant Champion

Latest Award, 2025

0 Top Rated Capabilities

4 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Contract Negotiation

2024

2024 Data Quadrant Champion

2024

5 Top Rated Capabilities

5 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

2023 Data Quadrant Champion

2023

0 Top Rated Capabilities

1 Top Rated Features

2023

Zoho Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

2
Since last award

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Analytics?

2% Negative

7% Neutral

91% Positive

Pros

Respectful
Performance Enhancing
Trustworthy
Security Protects

Feature Ratings

Average 84

Pipeline Planning

Predictive Sales Forecasting

Dashboard

Intelligent Alerts and Notifications

Visual Pipeline Monitoring

Collaboration

Territory Analytics and Management

Scenario Analysis

Predictive Time-Series Reporting & Analytics

Data Ingestion and Interoperability

Artificial Intelligence-Based Insights

Vendor Capability Ratings

Average 81

Business Value Created

Ease of Implementation

Breadth of Features

Ease of Data Integration

Quality of Features

Ease of IT Administration

Ease of Customization

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Business Intelligence & Analytics - Midmarket

Score 8.3

View Zoho Analytics in this category (opens in a new tab)

Zoho Analytics Reviews

Warren M.

Role: Sales Marketing
Industry: Energy
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2022

Great analytics at a fair price.

Likeliness to Recommend

10 /10

What differentiates Zoho Analytics from other similar products?

Cost and ease of integration with Zoho CRM

What is your favorite aspect of this product?

Integration with Zoho CRM

What do you dislike most about this product?

Lack of integration with Hubspot

What recommendations would you give to someone considering this product?

Well worth it.

Pros

Performance Enhancing
Trustworthy
Client Friendly Policies
Fair

Role: Sales Marketing
Industry: Other
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Aug 2022

I am satisfied with the offered features.

Likeliness to Recommend

8 /10

Pros

Continually Improving Product
Caring
Respectful
Over Delivered

Cons

Less Efficient Service
Less Friendly Negotiation

Luna K.

Role: Sales Marketing
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2022

Zoho Analytics is a top data-analysis app.

Likeliness to Recommend

9 /10

What differentiates Zoho Analytics from other similar products?

Zoho Analytics' ease of use simplifies my work. I can now plan messages and get computerized reports, which is convenient. It's great for collaboration, sales workspaces, and dashboard customization. Sales analytics is one of Zoho's best features. We wanted to set up an API for Microsoft Power BI, but it would have required resources. Zoho Analytics made it easy to access Service Desk Plus Cloud data. Testing the app and ensuring it met our reporting needs was helpful.

What is your favorite aspect of this product?

Zoho Analytics has an easy-to-use interface with valuable features. I like that it catalogs data, which I've used to sort datasets by quality and readiness. It was easy to search system-wide metadata with Zoho Analytics' AI assistant. Tracking KPIs is easy because we can add web components, widgets, images, and text.

What do you dislike most about this product?

An easier-to-use interface is needed. Some settings are tricky. I have trouble updating widgets and dashboards when source data changes. Adding a new filter requires resetting all filters, which is time-consuming and annoying.

What recommendations would you give to someone considering this product?

With Zoho Analytics, you can embed charts on your website and social media platforms, so download them now! Its robust APIs allow elaborate customization and low-code/no-code integration with any technology component. The key is your business model.

Pros

Helps Innovate
Reliable
Enables Productivity
Unique Features

Zoho Analytics

What is Zoho Analytics?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

Zoho Analytics Ratings

88 Likeliness to Recommend

2 Since last award

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Zoho Analytics?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Pipeline Planning Determine how much pipeline is necessary to meet revenue targets, specifically, understand if there is sufficient pipeline coverage for a given quarter.

Predictive Sales Forecasting Includes the ability to project sales/revenue over a specified period of time, using a combination of historical performance and/or external signals.

Dashboard Generate presentation ready QBRs, reports and dashboards. Includes progress to goal, growth forecasts, average sales cycle and ACV, and lead source analysis.

Intelligent Alerts and Notifications Includes notifications across a range of channels including in-platform (tray notification), SMS and email customized to trigger in specific circumstances.

Visual Pipeline Monitoring Includes customizable visualizations of the sales pipeline for monitoring pipeline health, risk, quality and goal progression.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Territory Analytics and Management Includes the ability to analyze capacity and allocate resources for targeting key segments in a given territory or market.

Scenario Analysis The solution provides the ability to create and model different projected revenue and growth scenarios based on multivariate, user-defined conditions.

Predictive Time-Series Reporting & Analytics Includes time-series analytics on critical sales metrics, including forecasts, pipeline, activity, and quota attainment.

Data Ingestion and Interoperability Includes bidirectional connections with external sources of data i.e. CRM Systems and Marketing Automation Tools, to improve the breadth of contact information.

Artificial Intelligence-Based Insights Includes predictive insights and forecasted on artificial intelligence rather than purely historical data.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Business Intelligence & Analytics - Midmarket

Zoho Analytics Reviews

Warren M.

Great analytics at a fair price.

Likeliness to Recommend

Pros

I am satisfied with the offered features.

Likeliness to Recommend

Pros

Cons

Luna K.

Zoho Analytics is a top data-analysis app.

Likeliness to Recommend

Pros

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Feature Ratings

Pipeline Planning

Predictive Sales Forecasting

Dashboard

Intelligent Alerts and Notifications

Visual Pipeline Monitoring

Collaboration

Territory Analytics and Management

Scenario Analysis

Predictive Time-Series Reporting & Analytics

Data Ingestion and Interoperability

Artificial Intelligence-Based Insights

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Breadth of Features

Ease of Data Integration

Quality of Features

Ease of IT Administration

Ease of Customization

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support