Zoho Analytics Logo Award Winner Product Badge
Zoho Analytics Logo Award Winner Product Badge
Zoho

Zoho Analytics

Composite Score
8.9 /10
CX Score
9.2 /10

What is Zoho Analytics?

Zoho Analytics is a self-service BI and data analytics software that lets you analyze your data, create stunning data visualizations, and discover hidden insights in minutes. Zoho Analytics is an Online Reporting and Business Intelligence service, and can be used as an online database. The features offered by Zoho Analytics specialize on providing an in-depth - powerful and flexible reporting capabilities. It contains an in-built analytical database grid, which is optimized for reporting and querying more than just serving as a real-time online transactional database.

Company Details


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Awards & Recognition

Zoho Analytics won the following awards in the Sales Analytics category

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Zoho Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

2
Since last award

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Analytics?

2% Negative
7% Neutral
91% Positive

Pros

  • Respectful
  • Performance Enhancing
  • Trustworthy
  • Security Protects

Feature Ratings

Average 84

Pipeline Planning

87

Predictive Sales Forecasting

87

Dashboard

86

Intelligent Alerts and Notifications

84

Visual Pipeline Monitoring

84

Collaboration

84

Territory Analytics and Management

83

Scenario Analysis

83

Predictive Time-Series Reporting & Analytics

82

Data Ingestion and Interoperability

81

Artificial Intelligence-Based Insights

81

Vendor Capability Ratings

Average 81

Business Value Created

85

Ease of Implementation

84

Breadth of Features

83

Ease of Data Integration

82

Quality of Features

81

Ease of IT Administration

81

Ease of Customization

81

Usability and Intuitiveness

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Vendor Support

79

Zoho Analytics Reviews

Tanner R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Best and easy-to-use application for data analysis

Likeliness to Recommend

8 /10

What differentiates Zoho Analytics from other similar products?

Additional features include the ability to generate various types of reports and visualizations, as well as the ability to build pivot tables. The data synchronization works well linked to the CRM. The UX and UI are equally impressive. Because of our sales analytics cycle's versatility, we can make whatever customizations we want or even develop our process from scratch.

What is your favorite aspect of this product?

Premium features in this application make analysis more robust and tidy, and that's why we enjoy it. We may use a single platform to keep track of all analytic data, from sales to traffic to the number of visitors, so it is simpler to keep an eye on everything from a single location. Chart representations come in a variety of forms.

What do you dislike most about this product?

First-time installation for any beginner might be a challenge. Getting started takes a long time, and you'll need clearance from the right people. It doesn't allow for much customization, which is critical in large corporations like ours. Aside from that, the formula configuration tool often cannot perform as expected and is improperly set up.

What recommendations would you give to someone considering this product?

It is thus possible to use Zoho one as a small to medium-sized business, but as you develop, you will need to transition to a more robust solution. Zoho Analytics is an excellent option because of the price/benefit ratio and the number of features it offers. For brief conversations and evaluations with the management, it also delivers impressive insights and visuals that are easy to understand.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Unique Features
  • Effective Service

Young D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Excellent data analysis tool

Likeliness to Recommend

9 /10

What differentiates Zoho Analytics from other similar products?

With just a few clicks, I have utilized this application at our business to quickly examine sales data, website users' interests, customer service performance, etc. Understanding our customers' needs, preferences, and which products are selling swiftly rather than through a quick insight is helpful.

What is your favorite aspect of this product?

Zoho is very affordable and simple to use. Because of the low cost and simple internal employee onboarding, it is ideal for SMEs. As a result of the tight integration between all the apps, data is shared easily between departments and between apps. For example, the finance team can view invoices created in CRM in Zoho Books, and all other apps have access to employees added in Zoho People.

What do you dislike most about this product?

Although I think Zoho Analytics is a great tool, I do think its API has certain restrictions. Additionally, onboarding new employees take time, and learning Zoho Analytics is a laborious procedure. The rest is fine. The value of the tool is diminished for the beginner.

What recommendations would you give to someone considering this product?

I would advise using Google Analytics if you have a small firm and few requirements, but it is preferable to adopt it for medium- and large-sized businesses. Additionally, it offers a report on client satisfaction with our services, products, etc. In a number of respects, it provides an overview of our corporate strategy.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Unique Features

Victoria C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

A robust tool for business sales analytics

Likeliness to Recommend

9 /10

What differentiates Zoho Analytics from other similar products?

In addition to being simple to use, Zoho is also quite affordable for me. Photographic data collection and visualization are quick and straightforward compared to other methods. Additionally, the comparison and analysis capability is critical in giving insights. It is ideal for small and medium-sized businesses (SMEs) because of its cheap cost and ease of implementation for new staff.

What is your favorite aspect of this product?

I can keep track of your business's activities, insights, and progress with an easy-to-use dashboard. An excellent tool for analytics and data management is Zoho analytics. It's a very user-friendly platform. It provides an organization that uses it with a wide array of valuable insights. It's a powerful analytic device. There are a plethora of chart representations to choose from in the market.

What do you dislike most about this product?

Zoho One is not designed for large organizations; several of the Zoho applications can become problematic when the business grows. However, they have a support team, and getting help with certain tools takes a long time. At first, I had to work things out on my own. Instructive videos have been out of date for a while.

What recommendations would you give to someone considering this product?

If your organization has a sales crew, I prefer Zoho analytics. A tight budget doesn't mean sacrificing the quality or technology your startup or SME needs, especially in its early stages. It is at this point that Zoho enters the picture. With this product, you'll get a speedy return on your investment, since it includes everything you need to get started.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Effective Service

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