Zoho Analytics Logo Award Winner Product Badge
Zoho Analytics Logo Award Winner Product Badge
Zoho

Zoho Analytics

Composite Score
8.9 /10
CX Score
9.2 /10

What is Zoho Analytics?

Zoho Analytics is a self-service BI and data analytics software that lets you analyze your data, create stunning data visualizations, and discover hidden insights in minutes. Zoho Analytics is an Online Reporting and Business Intelligence service, and can be used as an online database. The features offered by Zoho Analytics specialize on providing an in-depth - powerful and flexible reporting capabilities. It contains an in-built analytical database grid, which is optimized for reporting and querying more than just serving as a real-time online transactional database.

Company Details


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Awards & Recognition

Zoho Analytics won the following awards in the Sales Analytics category

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Zoho Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

2
Since last award

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Analytics?

2% Negative
7% Neutral
91% Positive

Pros

  • Respectful
  • Security Protects
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 85

Pipeline Planning

88

Predictive Sales Forecasting

87

Dashboard

87

Visual Pipeline Monitoring

84

Intelligent Alerts and Notifications

84

Collaboration

84

Territory Analytics and Management

84

Scenario Analysis

83

Predictive Time-Series Reporting & Analytics

83

Data Ingestion and Interoperability

82

Artificial Intelligence-Based Insights

81

Vendor Capability Ratings

Average 82

Business Value Created

86

Ease of Implementation

85

Breadth of Features

83

Ease of Data Integration

82

Quality of Features

82

Ease of Customization

81

Ease of IT Administration

81

Usability and Intuitiveness

81

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Vendor Support

79

Zoho Analytics Reviews

Amir H.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Easy to use and pricey tool

Likeliness to Recommend

10 /10

What differentiates Zoho Analytics from other similar products?

It has the slide shows that can be integrated into Zoho meeting to present sales report from this tool to team remotely also the tool support exporting data from the tool more easily

What is your favorite aspect of this product?

I like the user interface of the tool because it is smooth and easy to use as it is user friendly. The tool provides enough storage on the cloud to keep data more secure and safe

What do you dislike most about this product?

The tool is expensive to use and may affect the ROI of smaller businesses and also support team takes longer time to process

What recommendations would you give to someone considering this product?

I would recommend the tool because it supports a lot of integrations

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Vaibhav M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Zoho analytics is easy

Likeliness to Recommend

10 /10

What differentiates Zoho Analytics from other similar products?

Zoho analytic has beautiful tabled interface which makes it easy for one to access data in the table view. Zoho as well supports uploading of data in different formats like in Microsoft Excel, HTML, JSON, and other data forma where other tools only supports a few format for exporting and importing of data

What is your favorite aspect of this product?

I like the integration of Zoho analytics with Google drive which makes storing of data on the drive more easily on automation. Also Zoho analytics connects with NoSQL database more easily which becomes more easier to structure data and keep data more private and secure

What do you dislike most about this product?

Requires ones with technical skills to use the solution for measuring analytics and website performances. Also requires a stable internet connection to work perfectly, otherwise, the tool would load more slower.

What recommendations would you give to someone considering this product?

Yes, I would recommend this tool because you can connect it with more applications to easily streamline data

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Amir H.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

One of the best tool I have used

Likeliness to Recommend

10 /10

What differentiates Zoho Analytics from other similar products?

The tool comes with a free trial to test the software before making an informed decision.

What is your favorite aspect of this product?

Integrating Zoho analytics into our website was straightforward and never required any technical knowledge nor taking a lot of time. I like the user interface of the tool which is easy and quick to navigate through

What do you dislike most about this product?

Zoho support team takes a lot of time to respond to questions where by if the case is urgent, you need to wait for about 7 hrs to receive a response which sets us back whenever we get a technical challenge with the tool

What recommendations would you give to someone considering this product?

Yes, I would recommend it because it is easy to use and does not cost a lot of money

Pros

  • Performance Enhancing
  • Efficient Service
  • Caring
  • Includes Product Enhancements

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