Kaseya VSA Logo
Kaseya VSA Logo
Kaseya

Kaseya VSA

Composite Score
7.3 /10
CX Score
7.5 /10
Kaseya VSA
7.3 /10

What is Kaseya VSA?

Deliver higher service quality and achieve greater IT efficiency with Kaseya VSA, offering remote monitoring and management for all IT functions integrated in a single console. Maximize your IT team’s efficiency, streamline operations and enhance service delivery across your IT landscape with Kaseya VSA.

Company Details


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Kaseya VSA Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Kaseya VSA?

0% Negative
3% Neutral
97% Positive

Pros

  • Respectful
  • Generous Negotitation
  • Includes Product Enhancements
  • Security Protects

Feature Ratings

Average 82

Security

91

Batch Processing

89

System Monitoring

88

Incident Response Support

85

Power and Cooling

85

Alerting

81

Environmental Monitoring

76

Energy Consumption

75

Reporting

73

Vendor Capability Ratings

Average 81

Ease of IT Administration

85

Ease of Implementation

85

Availability and Quality of Training

83

Product Strategy and Rate of Improvement

82

Vendor Support

82

Ease of Data Integration

80

Usability and Intuitiveness

80

Quality of Features

80

Breadth of Features

80

Business Value Created

78

Ease of Customization

71

Kaseya VSA Reviews

Ndereba M.

  • Role: Consultant
  • Industry: Energy
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Powerful automation, but steep learning curve.

Likeliness to Recommend

9 /10

What differentiates Kaseya VSA from other similar products?

Kaseya VSA stands out for its all-in-one IT management platform, advanced automation, scalability, cross-platform support, and built-in security features, making it ideal for MSPs and IT teams.

What is your favorite aspect of this product?

My favorite aspect of Kaseya VSA is its powerful automation capabilities. It streamlines repetitive IT tasks, saving time and reducing errors, which is a game-changer for busy IT teams and MSPs.

What do you dislike most about this product?

While powerful, its interface and features can feel overwhelming for new users, requiring significant time to master effectively.

What recommendations would you give to someone considering this product?

If considering Kaseya VSA, evaluate your needs, invest in training, start with a small deployment, check support options, and ensure it integrates well with your existing systems and tools.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rajan J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Product is for professtionals

Likeliness to Recommend

9 /10

What differentiates Kaseya VSA from other similar products?

A total Product , if someone is looking for a RMM with Professional use they can consider it.

What is your favorite aspect of this product?

Patch management Centralized device management Automation

What do you dislike most about this product?

reporting can be better

What recommendations would you give to someone considering this product?

if you are IT professionals, Consider this as alternative to CWA

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Acts with Integrity

Cons

  • Less Friendly Negotiation
  • Leverages Incumbent Status
  • Role: Operations
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Nov 2024

Excellent Product; Wonderful Support

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity