
What is Kaseya VSA?
Deliver higher service quality and achieve greater IT efficiency with Kaseya VSA, offering remote monitoring and management for all IT functions integrated in a single console. Maximize your IT team’s efficiency, streamline operations and enhance service delivery across your IT landscape with Kaseya VSA.
Company Details
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Get AssistanceKaseya VSA Ratings
Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
95 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Kaseya VSA?
Pros
- Respectful
- Generous Negotitation
- Includes Product Enhancements
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Security
Batch Processing
System Monitoring
Incident Response Support
Power and Cooling
Alerting
Environmental Monitoring
Energy Consumption
Reporting
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Breadth of Features
Business Value Created
Ease of Customization
Also Featured in...
Kaseya VSA Reviews

Ndereba M.
- Role: Consultant
- Industry: Energy
- Involvement: IT Leader or Manager
Submitted Jan 2025
Powerful automation, but steep learning curve.
Likeliness to Recommend
What differentiates Kaseya VSA from other similar products?
Kaseya VSA stands out for its all-in-one IT management platform, advanced automation, scalability, cross-platform support, and built-in security features, making it ideal for MSPs and IT teams.
What is your favorite aspect of this product?
My favorite aspect of Kaseya VSA is its powerful automation capabilities. It streamlines repetitive IT tasks, saving time and reducing errors, which is a game-changer for busy IT teams and MSPs.
What do you dislike most about this product?
While powerful, its interface and features can feel overwhelming for new users, requiring significant time to master effectively.
What recommendations would you give to someone considering this product?
If considering Kaseya VSA, evaluate your needs, invest in training, start with a small deployment, check support options, and ensure it integrates well with your existing systems and tools.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Rajan J.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Aug 2023
Product is for professtionals
Likeliness to Recommend
What differentiates Kaseya VSA from other similar products?
A total Product , if someone is looking for a RMM with Professional use they can consider it.
What is your favorite aspect of this product?
Patch management Centralized device management Automation
What do you dislike most about this product?
reporting can be better
What recommendations would you give to someone considering this product?
if you are IT professionals, Consider this as alternative to CWA
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Acts with Integrity
Cons
- Less Friendly Negotiation
- Leverages Incumbent Status
Please tell us why you think this review should be flagged.
- Role: Operations
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Nov 2024
Excellent Product; Wonderful Support
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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